Troy Plumbing

Alessandra C.

I had David change two water valves under bathroom sink that was leaking. He was very attentive, professional and clean. Great service!

Colleen M.

Awesome experience. Provided quote up front. We were fixed into allowing another plumber come to to provide a quote and when he was here he said it would be $585 to change out the garbage disposal. Troy did it for &250! Honest and reliable.

Patrick A.

Easily the best plumbers I've ever hired. Richie showed up on time, was friendly, and did a thorough job without trying to sell me anything I didn't need. This will be my new go-to company for any plumbing jobs or problems. Highly recommended.

Hal P.

Excellent, very fair prices. Prompt. Nice guys. Good plumbers.

Cheri R.

Good experience overall in dealing with a stubborn drain clog. The office responded very promptly to a request for a quote over Yelp, and they were able to send someone out that afternoon.

The arrival time was slightly outside the window, but they were apologetic about that. The two guys were very courteous, handled the job without an issue, and were very helpful about explaining what the issue was. They also gave advice that might help us be able to snake it ourselves next time.

When I spoke to the office again to handle payment, I also requested some notes to be added to the invoice for our landlord's benefit, since it sounded like the issue was partially caused by some recent shoddy repairs, and they were super helpful about that as well.

Daniel H.

Had a water leak from above my ceiling. Turned out that an existing metal banding had eroded away my hot water line. They responded and came the same day. It was late in the day so they had to return with materials the following day to finish the job but they got the job done. Thanks!

Mary N.

We used Troy Plumbing for emergency repairs to the sewer line at a rental home. They were very responsive and worked with us to expedite the job since the tenants had to move out. They replaced broken cast iron pipes under the house and a large section of the main line outside, which required tearing up and replacing the walkway. It was a large and expensive job, but they kept in touch daily and answered all of our questions and concerns. Very easy to work with.

Honest A.

Troy sent me an estimate of work for shower tub and vanity install. After installing tub, they stopped work and tried to increase prices. They charged me for more work than they did. I already paid them. I have been calling for a receipt and no response. They also put non-stainless steel screws in the tub and I had to get them replaced. I could have had rust stains. I tried to contact them but they've not responded on multiple attempts. Initially, the workers were nice and claimed they could do it all but then they would say it's up to ""the boss"". I ended up spending double to get plumbing done bc I had to go through two plumbers to finish a job. I will be reporting them as I never received an invoice and completed work.

Steve P.

Did a great job on my rental in Point Loma! Bigger job than expected, but they tackled it with no issues.

Mandy M.

this was a scheduling and communication nightmare. The plumber said he'd come between 12 and 3PM. My wife stayed home and waited and waited. At 3:40 she texted them to see what was happening. The plumber responded that he had an emergency repair. He could reschedule. When I asked why he wouldn't let her know at least around 3PM that he was running late, he wrote me that he did text her to let her know. But he did not. Not only that, he became hostile and wrote me that if were to write a negative review and he'd lose any customers as a result of my review, he would take me to court.

I never had any contractor ignore me way past the scheduled window and they would always at least say sorry if they were to miss the appointment. And I never have been threatened by a law suit should I use yelp what it's for. Scary times...

regarding the plumber's response, the facts:
- ""The next day you finally responded and wanted immediate service""
No we did not. Absolutely not true.
- ""We told her we were running late due to an emergency.""
No, there is 0 evidence of this, no text or phone call whatsoever, other than the response to her text at 3:40PM
- ""ignored our initial email to confirm scheduling""
No, I did not ignore anything, I got back to them as soon as I knew my schedule
- ""We also made every effort to communicate with you and your wife""
I am not sure what effort they think they made but they sure did not do 0 until my wife texted them.
-"" You threatened to write a Yelp review on lies""
No, I did not. I never said anything about lying, on lies, etc. It's the FACTS, the texts, the calls.
- ""you did write a Yelp review on lies""
Everything I wrote adheres to the facts 100%, as they happened. Facts are stubborn, and 98% of the communication between us in writing.
- ""You are very rude.""
I was not rude in my communication despite all the verbal abuse and threats I received. I was professional and civil and factual throughout the entire communication.