Troutwine Plumbing

Steven Y.

No. I told norm not to call my mom back. That we didn't want the second bidet.. he said it wasn't returnable and pressured my mom into having it installed. She is 90.
I told him not to order the second bidet, and he did it anyway. Enjoy my mom's money. So he charges her $600 for a 30 minute instal. Hahahaha
I knew his father. He would be ashamed

Brooke B.

My father-in-law hired Troutwine for a mandatory bathroom remodel due to a water leak. They collected full payment in February (he was charged a premium price). He still does not have his toilet as of mid-August. We've been assured by Norm several times that he would come finish the job but our elderly parents still do not have a toilet. Taking advantage of aging clients is terrible.

Pam M.

When Troutwine let me know they could come out the following day, even though it was a Saturday, I was delighted since I had been told by another company that a week was the best they could do. The plumber came out a couple of hours later than promised, but he called and updated us which really helped. Our toilet was not only overflowing, but also leaking from the base whenever the toilet was flushed, and then black water would geyser from the tub as well. The work was done in a timely manner, and it continues to function as it should. Troutwine was recommended to me by my dentist, and I would recommend them to anyone who needed plumbing work done. I will need to have new toilets put in within the next few months, and Troutwine is definitely the company I will call.

Michael Y.

Just a brief note to say that the folks at Troutwine Plumbing are honorable and trustworthy. I had a brief interaction with them in Nov-Dec 2023, during which they displayed excellent communication and proactive follow up.

Nancy B.

So had problem with tankless water heater, kept shutting off and couldn't get it back on. It is 10 years old. They said 10 years is the average lifespan, and to replace it was $4000. I had them service it yesterday instead.
Last night went out again, but there was a code on the box. Norm researched it and found the problem.
They came this morning first thing, fixed it for no charge! They did charge $350 to flush it out, which is
Needed every 2 years anyway.
Was very happy with their timely service (since I had no hot water for 24 hours). They did me right! I'd use them again!

Karly T.

Shelby is so efficient and the easiest person I've ever worked with, I could not have asked for a better customer service all around. Norm is an excellent plumber with phenomenal knowledge of his field. Would recommend them to absolutely anyone.
They're honest, quick and efficient!

Marie M.

Posting a second review as a follow-up to the other. Shelby, or someone who is supposedly the owner's daughter who answers the phone, is one of the rudest without any reason people I have ever encountered. In hindsight, Norm is too for calling either me or the landlord an idiot after calling to question a bill. Totally unprofessional.

Michael L.

What an awesome crew of plumbers. Had issues with a previous plumbing service via home warranty 2 days ago. Was recommended to call troutwine from our painters.
They came immediately same day and fixed what the previous plumbers screwed up.

Called them again 2 days later for more work. Squeezed me in the next day.

Great prices, great service.
Just getting ready to move into the house, troutwine installed every appliance/ toilets quick and efficient.
You guys got a lifetime customer here.

Thank you guys!

Jim J.

Many have said that the only thing worst than a plumbing problem is the dentist! Well, I have got to tell you that Norm and his team relieve the pain! Strangest thing was we had ants in the kitchen. Looked behind the dishwasher to find the trail. Pulled out the dishwasher to find mold and after removing the drywall, a broken pipe. We called Troutwine from a referral. Norm came out within a day and his team came back on the next day (which was a Saturday). They fixed everything in less than 24 hours on a weekend and charged less than the original quote because we did not have the expected damage. How would I know? They could have charged me the original estimate. That is how honest and hard working they are. Please, do yourself a favor and call Troutwine with any plumbing issue. My experience was better than I could have imagined! Give them a try.

Peter J.

I had a broken sewer hole in our pipe. I had one plumber come out and he first grossly over-estimated the cost of what need to be done and then I found him out front, (our situation was in the back,) putting a camera snake down to show me roots in the line then continued to add on little items to job that was not needed, and then on top of that tried pressuring me to start the work. He was going to bill me $7,500. I knew they were jacking me off with inflated pricing. I called Troutwine Plumbing through another reference. They came out, assessed the situation then told me what I really needed. They didn't keep adding un-necessary items to jack up the work, and honestly told me what I needed.
The crew was very friendly, did the work as promised and were up-front with the amount.
If I need any other plumbing work, they are my first call.
Peter, Woodland Hills, CA