Trinity Plumbing & Well Pump

Rob B.

took 5 months to finish job. county health commision had to get involved for them to finish. set up payment plans, couldn't meet them, so they charged me interest. little to no communication, which was recipricated by myself; and i was penalyzed for it, not them. make sure you get any work order and dates of completion IN WRITING.

James W.

AVOID!!! Do yourself a favor and avoid using this plumbing service.... I had an extra bath room built into my work shop that pumped up into the main septic. I had them come out to replace the pump that had burnt out. We thought maybe the pump wasn't strong enough, or the line was getting blocked, making the pump continuously run and burn out. They charged me $1286.50 for a 1/2 hp pump(that I later found out cost half that), that was the exact same size as the one they took out, $685 for labor, $90 for pipe fittings( 2 elbow joints, and 2 feet of pipe) and $148 for coming to my house.... After all this, within a week, the pump was running continuously again within 2 weeks, and it took them 2 months to come back out. They said that the pump had a warrantee, and they would replace it, but they never did... The bathroom still doesn't work, and I have to call another company to come out and fix the problem... They had 4 different telephone numbers, 2 different names, and when you call one number(his father's company!!) they say that they they always get these type of call about this business... The worse scam artist of a plumber that I've ever seen... Cost me $2,200 and still didn't fix my problem. Won't return phone calls, just a terrible business that I would not recommend that anyone use... If there were a negative star, I'd use it....PS: The invoice I have is a PO box in Liberty NC, but they also have an office in Greensboro.... Hoping that this helps someone.