TrenchFree

Alex T.

I called 3 companies to get estimates, and decided to go with Trenchfree. They showed up the same day we called and installed a temporary water main. We were able to keep our irrigation going while on vacation for the following week. When we returned, they showed up promptly on the day we had agreed upon. Their crew was friendly and did quality work. By the end of the day they finished, and left our yard all cleaned up. They even replanted some of the plants that they had to dig up. Great service all around.

Jeffery M.

I called a couple of plumbing companies for outdoor sewer line repair. TrenchFree is one of them. When I met with Carlos, their project man, I was impressed by his thorough camera and radio inspection, trenchless knowledge, and courtesy. He understood the usual concern house owners could have with this type of (major) work and well anticipated various aspect of questions. His patience, detailed explanations and real-time communication -- not only before the project, but also throughout the entire project and after finish -- gave me confident they know what they are doing.

There is no BS on the job itself. VERY clean and neat. For example, the impact to the lawn that needed to dig out a hole was fairly minimal -- not more than what they initially explained to me what to expect. After about 2 months of use, the work has no problem.

The price from TrenchFree was reasonable comparing to other quotes, perhaps partly because they knew exactly what scope needed to be repaired and didn't over-quote.

I am satisfied with their service and highly recommend them.

Jennifer D.

TrenchFree was very professional, quick and clean. Justin was awesome and personable. We had a new clean out installed at the property line and and he replaced the original one. They worked fast and didn't leave us waiting, also really knowledgeable and answered all our questions. I highly recommend TrenchFree for your outside Plumbing and sewer jobs!

Sameet S.

i sent in a crawl space issue thru ""request a quote"" service which messages several service providers at once based on some unknown algorithm. in 5 minutes Trenchfree called to say they do not offer those services. That is above an beyond, in my opinion. They could have just ignored the message. Did not use them, but they get 5 stars.

Anne M.

We had a major leak when our water connection between the house and the street water meter cracked and leaked underground. The pipes were old galvanized pipes from the 60s that were very corroded with probably 50% restriction.
Due the PGE gas lines location, we decided to use TrenchFree to tunnel underground (like the oil industry, they have a controlled way to tunnel under our trees, retaining wall and driveway).
We were DELIGHTED with the experience we had with TrenchFree.
We highly recommend them. They came in at ¼ to 1/2 of the 2 open trenches bids we got!
They left with no destructive trace in the landscape... very clean, on time, professional.
More importantly, they responded within a few hours of calling them, installed a temporary water line above ground (which I would recommend to anybody else) to stop the leaking and made sure we did not get water contamination.

Reema S.

Super responsive. Amazing service! We have a drainage problem and we have water leaking into our floor. Carlos came out for an evaluation and he was awesome. He was super thorough, used his camera in the drain pipe to determine what was going on, climbed around the yard to understand the entry/exit points of the drain. He was also super honest about my options and turns out I likely will need to have trenching done. Even though we won't be using TrenchFree this go around, they will definitely be the go to for any other pipe leak problems in the future.

Christine S.

Where do I begin? ... The team at TrenchFree is absolutely fantastic! After a traditional plumber fixed three leaks in my gas line and it was still losing pressure, I was faced with repairing or replacing more than 150 feet of my underground gas line. After much research, it was clear that trench-less was the way to go for a full replacement. It was evident in my first meeting with Juan that he knew what he was doing and ensured that I was provided with enough information to make a comfortable, informed decision. The job took three days from start to inspection sign-off, the landscaping where access holes were made looks untouched, and I even caught several neighbors trying to find evidence of my version of the big dig. I just can't say enough about this company. I highly recommend TrenchFree for all of your underground pipe replacement. I am so happy to have heat again!

Ramon L.

Excellent service! TrenchFree is very responsive to email and phone calls. TrenchFree came out and inspected our sewer pipe system, showed us the problems and gave us an estimate all in the same day. Permits were pulled and the work was done 3 days after we approved the work. The entire process was top notch, communication was clear and easy, very professional! Thank you!

Warren W.

We had an appointment for 10 am today. They did not show and did not call. I don't know how they can stay in business with such poor service. We now have to wait 2 more days for anyone else to come. I don't know how they have such glowing reviews. This is my first experience with them. I will modify my review if they have a good excuse.

Edited next morning:
It appears there was an honest miscommunication and they responded within hours and have already come and fixed the issue. Great way to redeem themselves. I'm happy to modify my original rating.

Michael N.

These guys replaced both my sewer and water lines (from street to house.) Very competitive price, only had to dig at either end of the new lines, and cleaned up very well. The guys that run the teams make sure things are done right and put back as they were found. I'd use them again, but I don't expect to need to fix either line in my lifetime.