Trademark Home Services

Kyra T.

Called this morning to get a quote for sheet rock repair (as their business appeared in the search results when I typed in 'sheet rock repair' in yelp). A rude man answered the phone and said, "I think you called yesterday, we don't do sheet rock." My husband let him know we didn't call him yesterday and he replied, "well we don't do sheet rock, have a good day" with an extremely rude tone and then hung up in our ear!

How rude and unprofessional! I don't know what kind of business this is and I don't care! We won't be using them for anything!


*****Update: a rep from the company DID in fact call and apologize after I commented on Yelp. Customer service goes a long way in my book and I appreciate the gesture to try and make things right. I'm attaching a screenshot of the search results for Yelp's reference.

Emery R.

Trademark arrived on time with a pleasant, professional crew of experts. Without a single scratch on the walls; the crew removed a 50 gallon water heater from the attic and replaced it with a top of the line Rheem system. All within budget and a 10 year, parts and labor warranty. AMAZING company, and personable crew to boot! Hire these guys now! Their 1st Rate!!!

Chuck H.

I chose Trademark through the Thumbtack app after reading multiple reviews. I was contacted by Jason and he set up an appointment to come by after giving me a quote over email. They were cheaper than most but their warranty and their professionalism won me over and we set up an install date. The install team arrived promptly on scheduled date and went to work without issue, completing the job in a timely manner, cleaning up all areas they worked in. I recommend using Trademark Home Services for any AC issues.

Deb W.

I highly recommend Jason, he is very knowledgeable. This company has competitive pricing and will do a good job.

Leyla R.

This pool company has been horrible to deal with. I have been using their pool service for a couple years now and it has gotten so bad recently. The phone receptionist seems nice but never follows up when there is an issue. Maybe because the pool company is now a separate business...but this is still a subsidiary of Trademark. The new pool supervisor, Blake, is full of empty promises and what he calls "giving you deals" like service at cost, free filter cleanings and etc, to try and make up for his horrible service. I question if he even knows anything about pools. I dont want "at cost" pool service (which is still paying for nothing because there is no service). My pool is green and this company is not qualified. Do not use them.

Sunshyne A.

ATTENTION: I have never written a review before but thought it would be irresponsible for me not to report this company. They bait and switch. I hired the company to install a ceiling fan. I spoke with Aimee them on 3 separate occasions to make sure that I was receiving the correct installation price of $169 for a ceiling of 8 feet and to schedule a convenient day and time. Upon arrival today, Trademark Home Services electrician informs me that once he takes the old fan down, he may have to install an outlet box that costs approximately $280.00. This would not have been that big of a deal had I been informed before the service schedule was made. This call definitely felt like a BAIT and SWITCH. When I called the office, Aimee informed me that when she got home she realized that she had forget to share this information with me but that someone else called and left a message after hours that they need to share some very important information about the installation. However, I did not receive the message or get a follow-up call before the electrician arrived at 1:00 PM. So now for the Easter holiday, I have my old fan in a box, new fan contents all over the floor, and a hole in the ceiling. DO NOT HIRE THIS COMPANY FOR ANYTHING!!! When I asked for the owners information I was told I could e-mail him. I will be contacting the Better Business Bureau.

Phil T.

these guys were really easy to work with and had very competitive pricing on what I was looking for. Install was done a few days after financing approval and the install guy did a wonderful job. I will be working with them again for any of my a/c needs

A F.

Worst Pool Service I've ever had in 9 years. Blake makes all sorts of promises on the phone but has not follow through with anything. It's shocking that trademark homes has hired someone like this because I've had decent service in the past.

Anjum A.

I initially did have a few issues with their pool service but I do admit, the company went out of their way to make it right when I complained. I spoke with Lia in the office many times and she was very helpful with getting things sorted out!

Shevawn T.

I found Trademark Home Services on Thumbtack after calling a plumber out and finding out my 40 gallon water heater was leaking and needed replacement. Jason in the sales department contacted me the same day and sent me a quoted price to remove old water heater and replace with a new Rheem. After taking a few days to shop around, I went with Trademark because they had the best price and parts and labor warranty. After accepting quote and providing additional information on my old water heater, Jason let me know the removal and install was scheduled for a few days later and technicians would arrive within a 4 hour window. The morning of, a Trademark technician arrived promptly within promised window at 9 am, after I received a heads up call from Jason, and began prepping old water heater for removal. Shortly after, a second Trademark technician arrived, and, in the total time of 2 hours, my new heater was installed. The technicians were both named Eric (interestingly enough) and were respectful and professional. They pulled the tag from new water heater for me so that I could easily have information when I called to register warranty. A few hours later, Jason called me to follow up and ensure everything went well. I plan to recommend Trademark to friends and family as they were efficient, professional and followed up on their work. Jason was great to work with and is truly a one-man show in their sales department.