Trademark Home Services

Sunshyne A.

ATTENTION: I have never written a review before but thought it would be irresponsible for me not to report this company. They bait and switch. I hired the company to install a ceiling fan. I spoke with Aimee them on 3 separate occasions to make sure that I was receiving the correct installation price of $169 for a ceiling of 8 feet and to schedule a convenient day and time. Upon arrival today, Trademark Home Services electrician informs me that once he takes the old fan down, he may have to install an outlet box that costs approximately $280.00. This would not have been that big of a deal had I been informed before the service schedule was made. This call definitely felt like a BAIT and SWITCH. When I called the office, Aimee informed me that when she got home she realized that she had forget to share this information with me but that someone else called and left a message after hours that they need to share some very important information about the installation. However, I did not receive the message or get a follow-up call before the electrician arrived at 1:00 PM. So now for the Easter holiday, I have my old fan in a box, new fan contents all over the floor, and a hole in the ceiling. DO NOT HIRE THIS COMPANY FOR ANYTHING!!! When I asked for the owners information I was told I could e-mail him. I will be contacting the Better Business Bureau.

Phil T.

these guys were really easy to work with and had very competitive pricing on what I was looking for. Install was done a few days after financing approval and the install guy did a wonderful job. I will be working with them again for any of my a/c needs

A F.

Worst Pool Service I've ever had in 9 years. Blake makes all sorts of promises on the phone but has not follow through with anything. It's shocking that trademark homes has hired someone like this because I've had decent service in the past.

Anjum A.

I initially did have a few issues with their pool service but I do admit, the company went out of their way to make it right when I complained. I spoke with Lia in the office many times and she was very helpful with getting things sorted out!

Shevawn T.

I found Trademark Home Services on Thumbtack after calling a plumber out and finding out my 40 gallon water heater was leaking and needed replacement. Jason in the sales department contacted me the same day and sent me a quoted price to remove old water heater and replace with a new Rheem. After taking a few days to shop around, I went with Trademark because they had the best price and parts and labor warranty. After accepting quote and providing additional information on my old water heater, Jason let me know the removal and install was scheduled for a few days later and technicians would arrive within a 4 hour window. The morning of, a Trademark technician arrived promptly within promised window at 9 am, after I received a heads up call from Jason, and began prepping old water heater for removal. Shortly after, a second Trademark technician arrived, and, in the total time of 2 hours, my new heater was installed. The technicians were both named Eric (interestingly enough) and were respectful and professional. They pulled the tag from new water heater for me so that I could easily have information when I called to register warranty. A few hours later, Jason called me to follow up and ensure everything went well. I plan to recommend Trademark to friends and family as they were efficient, professional and followed up on their work. Jason was great to work with and is truly a one-man show in their sales department.

Garnett C.

The crew did an excellent job on the install and quickly completed the project. The product is top quality and I would highly recommend them to anyone.

Walter M.

We had a challenging water heater replacement, and I wanted to do my best to pick a company which would do the work at a fair price. Trademark Home Services had great reviews on several different sites, and I received a fair price quote from them. I took time with Jason to verify the type of water heater included in the price, and it was a Rheem Professional Classic which was rated highly. The install went well (thanks Eric), the price was as quoted (it was the second lowest quoted, with the several other prices being $200-400 higher). So, I can recommend them.

Roger W.

The outside unit part of the A/C went out and caused the breakers and the wires to burn. Because the inside unit was old we were looking to replace both if the price was right. I talked with Jason and he thoroughly explained everything. He also took the time to explain again anything I was not sure about. Working with him before installation was great. Also the technicians who installed were very knowledgeable and did a great job and answered any questions I had at the time.

Roger W.

Jay M.

Our A/C went out and our landlord called Trademark on Friday morning. They arrived in time frame they said they would, they diagnosed the problem and reported the cost to our landlord. Once our landlord gave them the "go ahead" at 2:00 pm they called Trademark to come out that evening. They showed up on time, worked in the dark all evening and got us up and running before they left. Luis and Ruben were our techs and they both showed respect for our home and informed us of the progress every step of the way and came over the next morning to top of the Freon and assured everything was running properly. Trademark is a truly customer focused company and would not hesitate to use them again in the future!

Sanja K.

Absolutely great company: they did what they promised - exchanged and installed new AC unit in timely manner. They have very respectful and knowledgeable technicians. There were no hidden costs. Jason C. was one of the best customer service reps that I met! He was the reason I've decide to go with Trademark - but I did not make mistake - very happy that I hire Trademark.