Toto's Plumbing

Lynda D.

Replacing the sewer lateral was not something I was excited about. When I couldn't put it off any longer, my regular plumber suggested I call Toto's. Raul is a great guy. He's very low key, very professional. He gave me a solid price, not a price that ""might change"" depending on what happened once he got going. His team, which included is son, was great. Once I saw how involved the trenchless replacement became, I was really happy that I hired them instead of one of those ""emergency"" plumbing outfits. Toto's is an excellent company.

Karen S.

Our sewer lateral is a unusual situation, its at the rear of the house, 10 feet deep and under 2 very large trees! Other companies weren't even interested in my business when they saw how challenging it was going to be. Raul and his crew did a great job at a great price.

I hired him to replace another sewer line for a kitchen and bathroom. Again, great job and great price. My only complaint is that they show-up without letting me know ahead of time. A text or phone call heads up would have been nice. But quality of work was great.

Jonathan F.

Honest guy, he did sewer lateral inspection for client, he found out the sewer lateral was good, client saved money and he does give good solid advice without trying to charge you for everything, good guy and his crew is very friendly. Good company I've used often for my real estate clients.

Jenny F.

We had just bought a house in Berkeley and needed a sewer lateral done. Raul and his crew were always on time to give the estimate, start the job and complete. We received our city certification, hand delivered by Raul on a Sunday afternoon. Whenever we have future plumbing needs, I'll keep Raul on the call list for estimates.

L S.

Do not trust this man! He told me I needed a sewer lateral that I did not need. He started the work and a city inspector saw that the concrete was broken. He said that there was no permit pulled to do work there. He also said that I should check with the Water Board to see if the sewer lateral was bad. I did so and the man at the Water Board said it was fine based on the video he was presented with. The concrete was filled in and I was refunded my money.

K C.

Raul and his gang did an impressive job replacing my sewer lateral. He was thorough in describing what he could and would do, perfectly punctual, extremely hard-working, and accommodating to my schedule. He was also highly responsive to my additional requests to fix some tilted concrete lifted by the ""trenchless"" wrenching of new pipe through the route of old. What could have been a very stressful experience was instead a relief. Thanks Raul!

Heather A.

We had to tear out our hardwood floors due to a mysterious water leak. We hired leak specialists, concrete engineers, radiant heat experts, and two plumbing contractors to help us find the source of the water and fix it. After over 3 weeks and thousands of dollars, Toto's plumbing was recommended by a general contractor. The owner, Raul, arrived with his sewer pipe camera and within hours found the culprit - a 2 foot long root outside the master bathroom had grown inside the pipes. He and his crew not only took care of the root problem, but helped us bring other plumbing issues discovered along the way up to code. I can not say enough about the quality of the work - the pricing was very reasonable. Raul and his son (also Raul) were a complete joy to work with. Professional, diligent, thorough, and pleasant. I HIGHLY recommend the Rauls for whatever plumbing needs you might have.

Brian P.

On September 5th, 2012 our Lateral Sewer was replaced by Toto's Plumbing with the ""Trenchless"" pipe-burst method. The following day, pressure testing and City of Oakland and EBMUD inspections/approvals were obtained. Backfill and Earth compaction, with debris removal completed the project on the second day. We downloaded our 20-year EBMUD certificate that evening. Toilet/Sink usage was back available for the evening/overnight as well as on day 1.
Raul Hernandez, ably assisted by his son, Cal graduate Raul Jr, runs a 4-man crew, making 6 in all. This company is very capable, co-operative and pleasant to work with.
Some 3 weeks earlier I had obtained 4 bids, 2 of which were competitive. Of the 2, I chose Toto's because Raul Jr. was so impressive and more thorough than the others. Also we needed an Oakland Creek Ordinance permit and Toto's was the only one willing to include the cost of this permit upfront, enabling us to get a Final price right away.
As my 2 sewer lines run under my large redwood deck, I prepped the site beforehand by removing decking boards and one joist in 3 different locations, so they could work efficiently on arrival. After they were done, I reinstalled new decking boards and joist in the 3 areas.
As a retired former B1 General Contractor, specializing in Home Improvement, and being ""Hands-On"", one might say that I am on the ""PICKY"" side. I would not disagree with that characterization.
So the Bottom Line is, as far as Lateral Sewer Replacement goes, you will NOT, in my opinion, be disappointed working with the 2 RAUL's.

Greg F.

I've been using Raul and his crew for a number of repairs and upgrades for our new place in Berkeley over the last couple years and every time the experience was very satisfying. We've added a kitchenette, installed a washer and dryer, fixed toilets, and replaced the sewer lateral.

Each step of the way he was willing and able to do whatever it took to get the job done. His guys were always respectful of our property and left things clean and tidy. When they put in the washer/dryer, we needed someone to put down the concrete,so he called someone over to put that in the same day. All of this was done at good pricing as far as I can tell (we did get quotes from others on a couple of these items).

Overall, he's just a good guy that wants to do a good job and knows what he's doing. Hard to ask for more than that in you plumbing needs.

Natasha L.

Raul is awesome....he upgraded the main water line into the house and also another water line to a secondary structure. Quality work and affordable prices. He is always helpful and nice to talk too. Saved money compared to bigger companies for the same and or better work.