Top Tier Plumbers

Charlie G.

The owner, Jim, came to my house to start work. And has never returned. He started work on an exterior faucet on a very cold day which didn't seem like the smart thing to do and he said that he needed to stop because it was too cold. I have reached out to him at least 3 times to see if he will be coming back. He keeps telling me that he will probably come the next day and that he will call me the next day. That type of behavior happened prior to the work starting (which was already a bad sign) and then his behaviors have continued. He has not returned after indicating that he will the next day but then never does...so I have moved on to someone else because he's unreliable.

Karen P.

My hot water tank stopped heating up. I called Top Tier Plumbers. Jim talked me through finding the problem, I needed a new tank. He came out the next day to replace it. I highly recommend this company. Fast and reliable service, super nice people, and VERY competitive pricing.

Laura B.

Sorry a little late with this review - work was done in February of this year. Still incredibly happy with the work done!
Big shoutout to Jim from Top Tier Plumbers! We were in need of someone to replace our original cast tub with a new tub and tub surround. We also needed someone to replace the old cast water pipes throughout our basement.
Top Tier Plumbers was recommended to me by a friend so we had Jim come over to quote the job. We did get another quote to compare and his was not only much less but we were very comfortable with his knowledge and ideas of what he would do.
He also allowed us to do some of the prep work ahead of time to save some money. We were extremely happy with their work and would not hesitate to use them again.

Jeanine C.

Jim is amazing! He fixes things that contractors and husbands mess up. Seriously, he fixed a spigot that the window installers broke and a toilet my husband tried to install. Can't ask for a better plumber!

Lisa S.

could not recommend top tier more highly. prompt, courteous,efficient and tidy. this will be my go to plumber, thanks, jim!

A N.

Jim and Ben showed up right on time, took their shoes off at the door and completely cleaned up after themselves. They were very professional, friendly and quick. I will definitely be calling Top Tier Plumbers again. Thank you Jim!!!!

Lynn D.

Top Tier Plumbing is definitely a 5 star company. It's not often these days that you feel totally comfortable with a company doing great work and not taking advantage on pricing. Jim and his helper were excellent. They were prompt, professional, did excellent work and took time to answer our questions. I would definitely recommend them.

Tony D.

We've lived in the area almost a year and have used a few different plumbers. None of them have been bad, but Jim at Top Tier Plumbers is a cut above the rest. He's fixed a leaking toilet and replaced a shut-off valve for us in the last couple months. Both times, he's been responsive, fast, professional, and honest about what needed to be done. Fair pricing, good service, and an all around nice guy. Every homeowner knows the value of having a plumber you can trust. For us, Jim's quickly become that plumber.

Jeff V.

Noticed my water heater leaking on Memorial Day and made several calls for quotes. Top Tier responded promptly and was the best of four numbers I received for the project. They were able to come out within two days after ensuring that it wasn't an emergency. They showed up on time, texted to let me know they were on their way and were in and out with the old heater replaced within an hour. I was walked through the process of relighting the pilot if needed in the future and told I could call them for directions. Best of all, the final price was exactly what was quoted. Was as painless an experience as I could have hoped for. Will be my first choice next time I need some work done.

Kenn N.

After obtaining several quotes to have a backup sump pump installed and to replace a toilet, I chose Top Tier. My reasons are that they were recommended by Great Northern Kitchen and bath where I purchased the toilet from, offered fair pricing and have excellent reviews. I was not disappointed. Jim and his partner arrived promptly, installed all of the units in quick fashion, asked if I had any questions and left me being completely satisfied with their work. This rarely happens in this day and age.
I strongly recommend this company to anyone who may have the need for any plumbing service.
Thank you
Kenn N
Schaumburg, IL