Top Hat Plumbing

Del R.

Russ installed a Pentair Fleck 5600 SXT water softening system for me in my garage (new construction home). He also set up a custom harnessing system to keep my tank secured. He was on time, communicative, efficient, and installed the system with great attention to detail and quality. He cleaned up and was easy to work with. I was very satisfied with Russ's service and will be using him again for some other plumbing projects that I have planned.

Korinne B.

Will definitely use Russ again for any plumbing issues. He was running a bit behind the day he came but called and I was running behind too so it was perfect. My home had been having ridiculous amounts of hard water deposits clogging up my fixtures and damaging faucets and several appliances. I have a water softener, a whole house filter, and the water heater was still new. Russ determined that my recirculating pump was causing what would be normal hard water particulate to bounce around and get sent to my fixtures. He also realized that the valve I should be using to flush my water heater did not have the correct valve, so previous flush attempts did nothing. He quickly replaced the crazy valve and taught me how to flush the water heater. The ginormous balls of hard water that came out were just wild. It looked like giant cat litter pieces. We are now on a regular flush schedule and the recirculating pump is on a timer. Things are much better now. I can't remember exactly what I paid but I know it was extremely reasonable and he will be my first call for any plumbing needs.

Kevin C.

We've used Russ at Top Hat plumbing for all our critical plumbing needs. He provides excellence in customer service, stands behind his work and does it all with a kind attitude and an attention to detail. If you're in the South County, give him a call.

Chris K.

This plumber is really good. I usually read reviews, not write them. We needed a new kitchen faucet, a disposal installation and a handle on a hose bib. Russ is very good at his job. Having owned a business in the past, a business needing quite a lot of plumbing work, I really appreciate a plumber who will arrive on time, do the job in a quick, efficient manner, and not have to be called back for leaks afterwards. I would definitely call Top Hat Plumbing in the future if needed. Russ even brings a mat to do his work on so you do not need to spend time cleaning up scuff marks. Very neat! Highly recommend him!

Troy B.

Quality reasonable service. I highly recommend. Russ doesn't unnesceraily upsell and provides the service that you requested without surprise additional fees at the end.

Rich R.

An area plumber referred me to Russ for a glitchy pilot light in my GE water heater...this after I tinkered with it for some time. After leaving him a message, Russ returned my call a few hours later. He accurately diagnosed the problem over the phone, and confirmed it within minutes of showing up at my house. I was especially impressed by his empathy. Clearly, he was booked for the day, but managed to fix my problem within two hours--this because he knew how unpleasant life can be taking cold showers. Russ was professional, personable and quick. What a pleasant experience. Top Hat can't guarantee same-day service every time, but the skill and heart this company brings to bear is quite admirable.

Kelley W.

Had a great experience with Top Hat Plumbing today! Russ arrived and assessed my long list of miscellaneous repairs that needed attention. My list included such things as a clog, installing faucets and a sink, fixing leaking outdoor faucets and water heater, and taking care of a problem toilet and shower (I am not known for taking care of things right away :)). He gave me a fair price ahead of time and knocked it all out in an efficient manner. Thanks Top Hat!!

Adam B.

I had a great experience with top hat plumbing. I had a pressure reducer that was no longer reducing pressure, so I called some local places for estimates. Some competitors bids were outrageous for a small job such as this, but the estimate from top hat was what I would consider the fair amount for a job of this size, and also and half of the other guys.

The job is completed, and now my water pressure is back to sane levels without any leaks. He also installed the new one with unions so I could change it myself in the future without having to call another plumber, which is a nice touch.

Would definitely recommend.

Tom G.

Russ was awesome. We had our water heater go out and Russ took care of us. He is very responsive, uses only quality parts and does an excellent job. He is my plumber from now on.

John Z.

Russ provided an accurate assessment and quote for the replacement of part of our main water line, a main shut off valve and the required city mandated flow valve.

Russ was on time, courteous, professional, and proficient, completing a task of removing very old units, resulting in a very complete, near, new system at a reasonable price.

I highly recommend Top Hat Plumbing!