Top Dog Professional Handyman Services

J S.

Outstanding service and good communication! Our service man, Zurich, was everything you'd expect from a former Marine... On time, easy to work with, professional, and paid attention to detail. We will be using them again!

Amy T.

Top Dog Handyman Is The Best handyman services I've ever used. They were timely, polite, organized, clean, and super super competent. I would trust them with any job I have, large or small. They have their own trucks which is really professional looking. And my contractor, Zurich, could complete any task I had. He even came up with an innovative solution to a difficult design issue and made really good suggestions. He was friendly but not too talkative, which can be annoying as everyone knows! He was great!! Really really glad I found these guys!! I will definitely call them again. And can recommend them to everyone!

Jim B.

On February 3, 2016 Wednesday Top Dog Professional Handyman Services arrived at our door to help us with a unique problem. Now, just to give you some background I called 7 handyman services that completely blew me off on what we wanted which was pretty unusual to say the least. Normally when you call these types of services which I have in the past it's either something really basic like to fixing a leaky pipe to fixing a door frame.

Well, we needed something called a doggie door, something to keep our dogs from going downstairs to the lower level of our townhome. You are probably thinking why we didn't just get one of those gates at Petsmart or something. Well we have but none of them were strong enough for my dogs which are Sarplaninac and we have two of them. So the wife and I decided to call a professional. I called Rod at Top Dog and he immediately understood (or it seemed) what we exactly wanted, which was something structurally sound but NOT a lot of money. After all I am retired from law enforcement and not really good with a hammer and nails. Rod sent Zurick out and he was very nice and my wife and I explained again what we wanted.

We spoke to Zurick and told him our options in keeping the dogs from the lower level. Even to suggest a full size door going into the lower level. So after reiterating again that I didn't want to spend a lot of money we agreed on a half door at the top of the steps to the main level of our townhome. Zurick was a professional! So much so I left him with my wife as I went to take care of other things I had to do around town. When I came back he was still working on the door which was now about 6 hours into the project. Now, I didn't want to hover and make him nervous so I started other things around the house. Towards the end I find he was having problems with the door. (The latch part) So, I suggested string to open the latch so the door could be open from the inside.

Not cosmetically appealing but remember I wanted low cost (very low cost) and only something structurally sound. So, at the end I was starting to price this project in my head. I am thinking 400 on the low end to 800 on the high end. To my surprise 1200 bucks! For that price maybe I should have went for the full door going into the lower level. Now, don't get me wrong it's really a nice door. It's not painted or anything like that but it works. It keeps the dogs from going downstairs.

I think maybe I should have asked for a full written estimate before he started the work. Or at least he should have given me a ball park figure as were taking about different ideas. I don't know. I do feel some kind of adjustment should have been made - when we talked over the project he batted around a figure of approx. $200-300 for materials and then the labor which he estimated would be another three. I guess I am still reeling from sticker shock.

Emy S.

I called Top Dog after getting a few quotes from other handy man companies, and I appreciated their straight forward approach to things. They're not the cheapest but when it comes to plumbing work, I'd rather spend a little more to get things done the right way the first time than try to save a little but end up spending a lot more down the line. They explained their charges in a clear way so you don't get surprised when you see the bill.

Their crew was very helpful in trouble shooting my clogged pipes and also gave helpful tips to prevent future problems. Anytime I need handyman work, I'll definitely give Top Dog a call!

Lauren C.

Terrible, awful experience. Let me fill you in..
1. Quotes are given over the phone and unrealistic-I paid almost double what I was quoted.
2. The ""plumber"" had no idea what he was doing. 3 separate trips had to be made to the store for parts while he was on the clock-just to install a utility sink!
3. At 4:30 pm the ""plumber"" said the job was finished, but that a pipe was leaking. He suggested I find a replacement pipe and ""ask a neighbor"" to install it. I was in shock.
4. The owner said he would send his ""weatherproofing specialist"" to restrip my French doors. Well, I found the guy You-Tubing how-to videos, and he chuckled when I asked him if he knew what he was doing. !?!

I can't tell you how disappointed I am, both in the work and in the way I was treated. I know, this almost sounds like a bad joke but-it's not. I would advise you to use a more honest, ethical handyman who treats its customers with respect. I sure wish I had!

Tao Z.

Not treating me as a client at all. Though the owner has always be eager in claiming to be a professional who knows all in the trade, the thousands of dollars I spent on their services did not solve the door leaking problem they were supposed to help solve. Looking back, they were not being honest with me and reluctant to provide an estimate upfront though I thought I could've trusted them as professionals who would just take care of things in an ethical and transparent way. When I was trying to seek advice and possible post-sales service, the owner was rude and seemed to look for just another opportunity to rip me off. Highly unethical and unprofessional based on my experience. Since my line of work is supporting small and medium-sized enterprises both in the US and internationally, I really hope that such a bad apple won't ruin the whole bunch in VA. Definitely won't use them again. If you would like to know more about my experience for reference, please don't hesitate to contact me.

Amy H.

This handyman company is completely unethical. They came to do look at some plumbing issues at my business and instead of reviewing what needed done and providing an estimate. They went in and did the work and told my store manager she had to pay. They also started the clock of the hourly rate when they got in the call to drive to my store. Highly unethical. Will NEVER use them again.

Kimberly K.

Really great company to deal with good work reasonably priced and even gave me some help with another issue without charging I definitely recommend them!!

Tyler S.

My wife and I needed a quick turn project with drywall in order to finalize our house for listing, and ended up quite under the gun as time goes. Rod found a way to get his team out to our house the same week, and both techs were FANTASTIC. Rod also spent a great deal of time ensuring that we understood the process, pricing, and other considerations, which made the process even more enjoyable. Hands down the best experience we have had with handymen, and would absolutely recommend them again. Price was fantastic and the work was top notch. Will be calling them again and recommending them to friends!!!

Donna B.

Rod arranged for two of his workers to come to my house for the day. They were so professional, even arriving a bit early. They repaired drywall on my kitchen ceiling and on my bathroom wall (from light installations) then painted. Painted chipped doors throughout the house. Protected floors with painting cloths and taping up plastic sheeting to protect rest of house from drywall dust. Rod is so easy to work with and his prices are very reasonable. I would not hesitate to use his services in the future. Highly recommend!