Tonna Mechanical

Ryan V.

I called Tonna to come fix an upper shower drain leak into a basement bedroom. Tonna spent the entire day running all over Rochester because they did not have the correct plumbing parts and then charged me at the end for all the time it took them to drive around Rochester!!

Whats worse is they had to cut a 2x4 hole in my ceiling in order to get to the drain that cost me $1,000 in repairs that they would not cover!!

Then to make it even worse the repair was no done correctly and is back again!! They refuse to stand by their work and told me I would have to cover their dispatch fee and repair fee again!!

Jay J.

I bought a new home and Tonna installed the HVAC system. About a month after we moved in the unit stopped working. I called and a technician (Jamie) arrived that day. He was professional, efficient, and helpful. Parts had to be ordered but he had us running temporarily. The unit quit completely the next day so I called the after hours number and Dan was great...The next day they were in touch (Rhonda was very helpful!) to schedule repairs and Jamie has us going very quickly...great service!!

Dave A.

Great service! Friendly, reliable, reasonably priced. We had our water softener fail and feed resin through our entire house. What a mess. Only one our four toilets, and two of about 6 faucets worked. Tonna came and got us going again.

Tina B.

I appreciate the many service calls and conversations on how different measurement devices can come up with such variable temperature and humidity readings. Within 10 years I've practically paid for the same heat and air system twice. Finally replaced the mother board, reconnected loose wires, and am ready start all over again.

Fiona L.

Please never choose TONNA! We were just fored to pay more than $200 for a 10 min consulting fee. If the technician was a lawyer, I may understand why his time cost so much, just came to our house for 1 10 min chat, they charged me $200! Ridiculous!! I found other people were having same issues as me. My suggestion: Never ever go with TONNA

Steph R.

Quick and prompt response time/service! Used them for issues on my A/C and had someone out within a couple hours on both calls-- Brandon was super friendly, knowledgeable, thorough, and made sure to explain everything to me.

Jnh Y.

Service guy was horrible..!! He gave me a quote of $350 right away not even checking out if it was a leak somewhere or low on refrigerant with my AC unit.. I paid the $89 service fee.. He was only there for 15mins.. I guess thats how he makes his money.. I called a different company and they spent time in finding out what the problem was.. didn't cost me $350.. Tonna

Katrina G.

Absolutely perfect experience. I had to call after hours when my furnace stopped running on a Sunday. My call was answered promptly and I was quickly contacted by a technician, Randall. He was extremely knowledgeable and courteous. He was respectful of my work schedule and came out at 9 pm after he tried to troubleshoot the problem over the phone. He quickly found the problem and patiently explained it to me. He gave me some very useful maintenance tips. I plan to stick with Tonna for future furnace maintenance & to have my air conditioner checked in the spring. I highly recommend them!

Paul C.

Our furnace had a cracked heat exchanger. They replaced our 18 yr old unit with a similar Carrier. They offered us space heaters to survive the 2 days. We didn't need them, our gas fireplace did the trick. I'm happy with it and it cost 1/2 of what I suspected.

Bill F.

We recently signed up with Tonna Mechanical for one of their service plans. Today was our HVAC Fall inspection. We had a similar plan with a different company when we lived in the Kansas City area. The plan from Tonna Mechanical is half the monthly cost and the technician, Jamie, was extremely professional and thorough.

In addition to going over our furnace in detail, he also checked our gas lines for leaks, inspected our water heater, and cleaned our air exchange unit. He also took the time to completely explain the air exchange unit to me, which I confess I did not completely understand.

During the wrap up, he also explained that we were eligible for a rebate (once every two years) from Minnesota Energy Resources for having our furnace checked and provided me with the forms needed to obtain the rebate. It was an extremely pleasant surprise.

He was on time, did his job, and treated us and our home with respect. I'm very pleased that I signed up for a Service Plan with Tonna Mechanical.