Tom Martin Plumbing

Lisa L.

Sean (Tom's son) was so professional and went above and beyond what I expected. I called him on a Tuesday night and he was at our rental in Dublin at 9am the next morning, on time, to fix a bathroom faucet. A few days later the water heater on the back patio died. I thought the tenant would be home to let him in but she wasn't. But that didn't stop Sean. He and his partner lifted the new water heater over the back wall, installed it and took the old one with them, back over the wall. I will definitely use Sean again and happy to refer him to others.

Jessie V.

Tom was able to get to us really quickly and provide us with a solution for our flooding basement . His crew was able to install a pump and we haven't had any troubles since.

Jennifer B.

this father-son team was very prompt, helpful, and polite. they came in to snake the sewer line leading out of our home. we thought the problem was solved, but it backed up again within a few days. they came back promptly, re-snaked it, and used a camera to further diagnose the problem. they did not charge us for any of this follow-up. we ended up hiring them to correct the issues we discovered (necessitating a partial sewer lateral replacement). they came the next day and finished the job by evening. we had to pull up bricks to do the repairs, and they put them back so well i couldn't tell they had been moved. i asked about a few other plumbing issues i was concerned about and they recommended i wait, stating those repairs weren't essential. in short, these guys weren't going to try to take my money unnecessarily. i would recommend them, and i would call on them again. many thanks! jennifer b, berkeley, ca

Gani P.

I (am pretty sure) we used Tom Martin Plumbing several years ago to clear out our main sewer line. We have an older home and our ""waste"" was backing up into our bath tub... gross! I say 'pretty sure', because it's the only plumber name and number that I saved into my phone. We were happy with the service we received back then. Cleaned out the line, installed a 'clean out' and no problems for the past few years.

Unfortunately, the problem happened again. We couldn't use the water anywhere as it was all backing up into our tub. As I mentioned I searched my phone and found his number. If it was who we used last time, we were happy and we gave him a call. We called at 8pm and I was told he could be at our house between 2-4pm the following day. Not ideal, but we could make it work (we have a 3 year old potty training and my wife and I like to shower daily, so no running water is not fun).

I cleared my schedule and was home from 2-4pm... no call, no plumber. So, I called him. He had no information about our call or appointment, so I gave him all of my information again. He said he could be here by 5pm. At 5:50pm he calls complaining about traffic and that since he's stuck in traffic in Berkeley, he was going to do another job there and come to our house in 45 minutes. I said, ""okay, no problem...""

It is now almost 8pm. We've called another plumber who is already working on the problem.

I'm glad when small business owners have a lot of work and are busy. All I needed was a little customer service and a couple phone calls letting me know ""hey I'm running behind today"" or ""I'm really sorry I told you 2-4pm, but I will be there at X o'clock""... but I didn't get either.

Sorry TM, but you're no longer the only plumber number saved in my phone.

tom j.

Tom Rocks! Saved me $700 over Mr. Rooter! Friendly, fast and a very reasonable price. Tom Martin is the man.

S B.

Tom was great. He made time in his schedule to come out and clear my sewer line. He did need my assistance however with running the bath water and flushing the toilets to make sure the line was clear, but I didn't mind helping out. I did mention to him that I found him on Yelp but I forgot to ask for the 15% discount when I paid.

Mikey P.

Had a great experience with these guys! I was experiencing a major clog in the main toilet line. When we showered too long or tried to use the toilet too many times, it would back up into our shower! Gross! I called 2 other places, had plumbers come out to quote. First guy said he would have to pull out the toilet and all this other BS. Tried to charge me $600.. Second guy said he wouldn't have to take out the toilet but still tried to charge me $400 plus $100 for coming out on the weekend... although I don't know much about plumbing.. I really felt like these first two guys were trying to take me for a ride.. Called Tom Martin Plumbing after consulting yelp. They came to my house within the hour and got it all done for under $300! They were very friendly and professional.. and best of all I didn't feel like I was about to get ripped off! Thanks for saving me guys! Highly recommended!

Rebecca Anne B.

I had a great experience with these guys. They were patient and accommodating to my situation and I will definitely use them again in the future.

Kelly O.

Fast response and very professional! They responded same day to a last minute call. Finished the job quickly and thoroughly. Haven't had any plumbing issues since they were here. Will definitely use them again for all plumbing needs.

Brett M.

Don't hesitate to give Tom Martin Plumbing your business. I had a little mishap while changing out my bathroom faucet. The angle stop was leaking and the threaded connection was corroded beyond repair. I couldn't get the connection piece off and I was a little worried I was going to break something. I had to shut off the main water supply so I wouldn't flood my bathroom and I needed a plumber fast. I called a few places before calling Tom and didn't get an answer. Tom answered right away and said he could be over in a couple of hours. The guys showed up after a follow up call and went right to work. They were able to get the corroded threaded section off and went out to get the new parts. Once they returned the new parts went in quickly, the water came back on and everything worked out nicely. The pricing was very reasonable and the service and attentiveness was top notch. I'm not sure all of the services they offer but I suspect they are a full service plumbing contractor.