Tom Martin Plumbing

Marsi G.

We couldn't be more pleased with the work Sean Martin and his crew performed.
They were professional, prompt, courteous, and the clean up great. We had them replace about 45 feet of the sewer using the pipe bursting/sleave method and they put in couple cleanouts. Sean made arrangements for the inspector to be here, and everything passed with flying colors. Would not hesitate to refer them or to use them again.

T T.

We called Tom Martin Plumbing Saturday morning, requesting help to fix a leak which developed under our kitchen sink. We were pleasantly surprised when a live person answered our call, rather than a machine. My husband spoke with Tom, who said someone would be out that afternoon around 1pm or 2pm. Sure enough, David arrived that same afternoon around 1pm. He was courteous, professional, and was able to fix the leak within a reasonable time, which included two trips to the store for parts. In the end, we paid $208 for two hours of work. Labor, parts, and a 10% Yelp discount were factored into the final amount. We considered this amount fair and will most likely contact Tom Martin and his team for future plumbing needs. Thanks for a positive experience!

Christopher V.

Had a great experience working with Sean and his team! After other companies' claimed to have fixed our backup, Sean was the only one to actually figure out why we kept having plumbing problems. He was extremely thorough, patient, and did a great job explaining what prior owners of our house had done to our house and why we are having problems. In the end, he fixed our problems, identified future next steps, and did it all at a very reasonable cost. Will be using him for all our future plumbing problems!

Fingerpaint Q.

Phone call in to get help = kitchen sink leaking under the house (fully lined, 3' crawl space), guy on the phone stalled, and gave every excuse why he really couldn't help. ""Kitchen sink? Ahhh.... Well..."" ""Crawl space?.... Yeah, I don't think I have anyone thin enough to get under there..."" Seriously???!!!

Lisa L.

Sean (Tom's son) was so professional and went above and beyond what I expected. I called him on a Tuesday night and he was at our rental in Dublin at 9am the next morning, on time, to fix a bathroom faucet. A few days later the water heater on the back patio died. I thought the tenant would be home to let him in but she wasn't. But that didn't stop Sean. He and his partner lifted the new water heater over the back wall, installed it and took the old one with them, back over the wall. I will definitely use Sean again and happy to refer him to others.

Jessie V.

Tom was able to get to us really quickly and provide us with a solution for our flooding basement . His crew was able to install a pump and we haven't had any troubles since.

Jennifer B.

this father-son team was very prompt, helpful, and polite. they came in to snake the sewer line leading out of our home. we thought the problem was solved, but it backed up again within a few days. they came back promptly, re-snaked it, and used a camera to further diagnose the problem. they did not charge us for any of this follow-up. we ended up hiring them to correct the issues we discovered (necessitating a partial sewer lateral replacement). they came the next day and finished the job by evening. we had to pull up bricks to do the repairs, and they put them back so well i couldn't tell they had been moved. i asked about a few other plumbing issues i was concerned about and they recommended i wait, stating those repairs weren't essential. in short, these guys weren't going to try to take my money unnecessarily. i would recommend them, and i would call on them again. many thanks! jennifer b, berkeley, ca

Gani P.

I (am pretty sure) we used Tom Martin Plumbing several years ago to clear out our main sewer line. We have an older home and our ""waste"" was backing up into our bath tub... gross! I say 'pretty sure', because it's the only plumber name and number that I saved into my phone. We were happy with the service we received back then. Cleaned out the line, installed a 'clean out' and no problems for the past few years.

Unfortunately, the problem happened again. We couldn't use the water anywhere as it was all backing up into our tub. As I mentioned I searched my phone and found his number. If it was who we used last time, we were happy and we gave him a call. We called at 8pm and I was told he could be at our house between 2-4pm the following day. Not ideal, but we could make it work (we have a 3 year old potty training and my wife and I like to shower daily, so no running water is not fun).

I cleared my schedule and was home from 2-4pm... no call, no plumber. So, I called him. He had no information about our call or appointment, so I gave him all of my information again. He said he could be here by 5pm. At 5:50pm he calls complaining about traffic and that since he's stuck in traffic in Berkeley, he was going to do another job there and come to our house in 45 minutes. I said, ""okay, no problem...""

It is now almost 8pm. We've called another plumber who is already working on the problem.

I'm glad when small business owners have a lot of work and are busy. All I needed was a little customer service and a couple phone calls letting me know ""hey I'm running behind today"" or ""I'm really sorry I told you 2-4pm, but I will be there at X o'clock""... but I didn't get either.

Sorry TM, but you're no longer the only plumber number saved in my phone.

tom j.

Tom Rocks! Saved me $700 over Mr. Rooter! Friendly, fast and a very reasonable price. Tom Martin is the man.

S B.

Tom was great. He made time in his schedule to come out and clear my sewer line. He did need my assistance however with running the bath water and flushing the toilets to make sure the line was clear, but I didn't mind helping out. I did mention to him that I found him on Yelp but I forgot to ask for the 15% discount when I paid.