Todd's Water Heater Repair - Install

Allison J.

We had no hot water. After we had unplugged the water heater a couple of times, a flashing light reappeared. It looked as though it was flashing to show something was wrong with the gas valve. However, after awhile the heater came on. This was not normal activity for a water heater. It's frustrating not knowing what to do.

The gentleman that answered the phone was polite and accommodating as he tried to work with our schedule to get a plumber to our home. He was also reassuring when he said the water heater was not dangerous.

A plumber came out the next morning. By this time, the water heater was acting normal again. It was as if it had fixed itself. We didn't know whether to cancel or have them check it out so it wouldn't happen again. The serviceman was very nice. He checked everything he could on the heater that seemed to be working just fine. He assured us it was working the way it should and to give them a call if anything happens again. He needed to see it when something was wrong.

Sonia B.

Called when I discovered the water heater was leaking. A plumber was out within an hour, and within 2 hours a new water heater was being installed. Everyone was punctual and professional. It turned out the existing water heater was under warranty. Given that, however, we still had to pay the cost of labor to get the new water heater installed.

Cèlin M.

Our old water heater started spraying water all over our garage. After looking up Todd's Plumbing and seeing and seeing the great reviews I called them and a plumber was at my house within two hours. As suspected the tank was blown and it was time to replace our 10+ year old water heater. By dinner time he had the new water heater installed. We choose a Rheem high efficiency, 50 gallon gas water heater. Now we have plenty of hot water for a family of 6 and looking forward to many years of hot water and hopefully a little bit smaller gas bills.

The experience was very good, or at least as good as an emergency plumbing expense of this scale can go. I did some quick online shopping before and after talked to a friend who had to do the same thing and I am confident we got a very good price as well as great service.

Jo T.

We had another company out twice to fix our tankless water heater that was delivering uneven water temperatures. It was never fixed. With a friends recommendation we called Todd. They sent out their tankless water heater specialist. In under an hour he diagnosed the unit, discovered error codes and fixed the problem. I will never call anyone but Todd's when I need water heater or plumbing help. This company really knows what they're doing!

Scott H.

Todd's set up an appointment right away. Anthony Lewis with N-E Pipe Plumbing came out and determined he could repair my water heater and I did not need a replacement. They weren't able to complete the work the same day as the initial assessment. However, they bent over backwards to meet my schedule the next day and did a fantastic job. Anthony Lewis was courteous, knowledgeable and did quality work. I definitely will contact them for future work.

Autumn S.

I called Todd about a problem with our water heater on a Sunday morning. He listened to the problem and then explained that it was common with our brand of water heater to simply clean out an intake screen and the issue would be solved. He asked me to email a picture of the water heater to confirm his thinking. I did. He called me back and walked me through the process. His professionalism and willingness to take the time to help was commendable. I will definitely call him again the next time I need plumbing help.

Jordan J.

The other day i noticed that the water heater wasn't kicking back on. Todd came out and did an inspection resulting in 3 options: Clean/maintain current equipment, replace part, or replace full water heater (least expensive to most). Having just moved in 4 months ago, we hadn't factored in a full replacement and thought a clean/maintain would give us an indicator of how serious it was. Went through with it and haven't had a problem with the water heater since. Great job guys! Fast, clean, and efficient.

Ed C.

2 days after I moved into my new home, and on a Sunday night, the water heater started leaking from the relief valve. I called around to a few different water heater repair services but Todd was the only one that called me back right away.

After asking a few questions about my water heater he headed my way. It ended up being a pretty quick fix. Since he has a minimum service charge of an hour so I had look over a few future plumbing projects. Pretty cool guy.

Cassie G.

They were wonderful. He fixed my existing water heater by calling the manufacturer to find out a flaw in that particular model. By doing that, it fixed the problem, and they sent the part he needed for him to install in my water heater. It was exceptional service. He is my hero!

Brittany Q.

I came home one afternoon to a strange noise in the utility closet and found it very very wet. I shut off the water to the water heater and the gas. I called four different emergency plumbing services to get estimates of cost and schedule time.

Todd's gave me the best approximate. estimate and could be there the next morning. When Sam arrived the next day the concrete floor of the closet was mostly dry and the water heater had pretty well drained. His truck was stocked with 2 sizes of water heaters and everything he would need. He looked the situation over, carefully and patiently explained what repairs needed to be done to bring my old hot water heater up to current code. And he even said for my size home and just 1 person living there, that I would be happy with a 30 gallon hot water heater instead of a 40 gal that had been there. That made me and my credit card a little happier.

He had a great bag of plumbing tools and systemically worked to remove old water heater and fittings. Then came the new hot water heater and all the new fittings. He cleaned and sweep up old wet junk in the corner and under the water heater's wood stand.

Now, I have hot water again and a utility closet that is cleaner than it was to begin with