TNT Rooter

Anthony Z.

Wow! Tim and his wife are two of the nicest people to do business with. Very knowledgable and will take the time to explain everything to the customer. Give them the opportunity to earn your business and you will not regret it.

Jessica M.

I called TNT for my grandma to repair her water heater. Tim quoted my grandma $576 dollars to fix. Mind you, she's 81 years old and on a fixed income! Called another company for second estimate and was quoted $125.00. Serious price gouging going on. I do not recommend this place.

Frohicky M.

So lets set the record straight about the two bad reviews below. If you have a bad experience, that's OK, it just means that you weren't satisfied. No need to call people names and what not and bash people. Two bad reviews among numerous 5 star reviews tells you something. It also tells you the character of a person that feels a need to bash others.

Now, i had a plumbing issue and called TNT. He quoted me two separate rates over the phone depending on where my clean out was located. he arrived, found the clean out where it should have been and quoted me the lower price. He proceeded to power snake the main all the way to the sewer manhole cover. He made sure the snake was in the sewer, and allowed me to hear and see that it had indeed cleaned out the whole line to the sewer. Tim was pleasant, friendly, professional and a good man. Did i mention this is the second time i used him? Or that i referred him to a family member who had an equally pleasant experience?

People that rant and rave are generally unhappy people that will never be satisfied. For plumbing problems, call TNT and decide for yourself. All these 5 star reviews can't be wrong.

Noel M.

The main pipe underneath the house, leading to the sewer, had corroded and failed. I got three (3) bids to take care of the problem, ranging from the outrageous ($10,000, from the initial service) to the more reasonable ($3,000 or so to replace all the piping underneath the house), to that for TNT Rooter. Although Tim could have gone for a much larger scope of work, he crawled underneath the house, took pictures, discussed them with me, and indicated that most of the piping was solid and good, and it was only one section that had to be replaced, at a cost that was a fraction of what others had quoted. Moreover, he and his wife immediately responded, took care of the situation promptly, kept me informed about everything he saw, and was a real boon. I recommend his company very highly and was very favorably impressed.

Michael K.

Tim and Christine truly wonderful people!

I recently bought a fixer upper that had all the problems you can think of. This house had major issues but my wife and I loved the house we decided to take the risk. What a headache, i mean a real headache. If you every watch the movie the ""moneypit,"" that was my wife and I. Everything in the house had problems, or was soon going to be problems. Its a punch in the stomach and i lost sleep worrying about are we going to be able to afford the repairs.

I was at a plumbing store getting a tank less water heater for my house. when i asked for a referral from the receptionist, as to who could install it. She gave me Tim's contact and i figure what the heck i will give him a call. He came on time and was generally concerned about how to install my water heater the best way possible. By taking his advice i was able to save the much need cash to repair my house the best way.

I never forgot how kind he and his wife were and how i did not feel like i was getting hustled. I've had other major plumbing companies come to my house before and i always felt i was getting hustled from my hard earn money. Like they had a quota and i was last on there list to make it. I never got that from Tim or Christine, they look and assessed the problem first, give their opinion and gave me options to choose from that was the best way.

I have done business with them for over 3 months and every time i call it been friendly and professional. He has consulted me on the 3 bathroom that i had gutted and remodeled. He takes the time to explain things to me and give me a clear understanding of how things work. On our last bathroom, Tim came over and used his camera snake to look into my sewer line to see if my line was damaged and needed replacement. It was damaged and definitely need repair. I asked if he could fix it and he said he could not. He instead referred me to another plumber who could and was able to fix it. I liked that he was honest in what he could and couldn't repair. Most plumbers would say yes and mess up the plumbing worse and walk away defended.

If Tim would not have put his camera snake and observed my sewer line and i had put flooring, cabinets, framing, tile, lighting and etc. i would have eventually had to re-gut the whole bathroom again costing me time, money and my sanity. I really appreciated people like Tim and Christine i feel like i needed to let whoever was looking for a plumber know that these people are trust worthy and fair. As for the Annie H, comments, I never experience what she claimed and feel that she is full of hot air or sh**. I meet the man and he ok by me and i have referred him to my friends.

Just got a compliment / insult from Annie h, saying I was Tim or his kids. I'm not Tim or his kids, wow this lady need help. She seems to have a huge hard on for tnt plumbing / Tim. Lady seek help!

Cindy O.

Tim was great!!! He arrived quickly, and cleared the clog. Most importantly, he is professional and walks you through every step. I recommend TNT Rooter.

Ezequiel M.

Tim and his son deserve more than 5 stars. I learned something new during my quest of searching for a plumber. Always get a second opinion. I had a problem with two of my bathrooms where everything was backed up except for the sinks and looked to my fellow yelpers for assistance.

I called a different plumber, not Tim, in the morning and they arrived about three hours later. They said they would call before arriving, but they didn't. First red flag. They show up at my door and they were very unprofessional. Vehicle was not marked with the company logo and their ""uniforms"" had no identification with the company. Second red flag. After looking at my problem, they videod the line and they determined that they did not want to attempt to use a snake because they were afraid that it would crack the pipe. That was understandable, for a lay man anyways. So they continued with the water jet. They would charge $575, if it worked. They tried it with no success because they couldn't get it through the vent on the roof. Ok, so on to the third option, replace the main under the house up until the garage where there was slab. That would cost me $4,400 just for the main that runs under the house up to the garage. Then the plumber recommended I do the uppers, which means everything that is above the floor. That would be $5,800, but all the drywall and stucco that they break, they will not fix. ""We are plumbers, not drywallers"", he said. Another red flag. Then he went on to say that he would give me a 10% discount if I paid cash and that if I don't hurry and act fast, I wouldn't be able to shower until Sunday, this was Monday, by the way. Woah, two more red flags. And then he gave me a great idea, he said, ""If you want to get a second opinion, do it. I don't want you to think that I am trying to take your money"". So I did. But wait, here's another red flag, I was charged $100 for the unsuccessful use of the water jet. Nice.

I told him that I would call him back after I thought about his estimate. Then he went on to list all the jobs that they have pending, but he was willing to squeeze me in. Hmm, I thought, that's pretty cool, all those are jobs are not as important as mine. WOW! Yeah right...Red flag.

So i keep looking through Yelp and I find TNT Rooter. Read the reviews, looked at the pics and I said, well Tim's appearance was professional compared to the first plumbers and the reviews were what I was looking for, so I gave him a call. Tim and his son show up about an hour and a half later. We start talking about my issue and he's walking me through possible causes. At the end of the conversation, he tells me what he's going to do, does it, and guess what, I was able to shower that same night. Not only are Tim and his son courteous, friendly and professional, but they deliver and are honest. There was nothing that raised a red flag. I saw how much effort they put in and I didn't have a problem paying them what they billed me for. In fact, it took them longer than they expected because of the different angles on both vents, and he simply told me, ""Don't worry, we are not going to charge a penny more.""

No mess was left behind, gave me some tips and told me to call him anytime if I had any questions. Their work is guaranteed and above all, Tim is honest and he saved me thousands.

TNT Rooters have become my go to plumbers from now on.

Oh, before I forget, before he began working, I asked Tim if there was a charge if he wasn't successful and he said, ""No, why would I. That doesn't make sense"". With that, I called the other plumbers the following morning and I asked them about the $100 that they billed me for the unsuccessful use of the the water jet. The owner answered and we chatted about it and my experience with the second plumber compared to his plumbers. The owner did save grace and voided my check. I thought that was great. Seems like a win win to me.

Laurie P.

I highly recommend Tim from TNT. Very rare nowadays to find honest guys like Tim. He gets the job done right at a very reasonable price. He actually came back an hour after he was done with the project to make sure that everything is working fine after the glue on the pipe dried. Unfortunately the parts that we bought were poor quality. So he let us buy a better material & then he came back the next week to re-do the job again at no cost.

Susan R.

Our main line was stopped up and we called a well known ""smell good"" plumber. He snaked our line out several times with a small snake, could not unplug the stoppage and said we needed a hydro clean out for $1450.00!! We found TNT ROUTER on YELP, decided to give them a try and called Tim. He came out to the house with the larger snake that was needed and snaked the line many times to make sure the job was done right! He and his son were polite, friendly, VERY honest and reasonable and got the mainline unclogged. He also told us that that if we did need the hydro clean out in the future because of roots from our two large oak trees, he would only charge us $500.00. (Big difference from the $1450.00!) We loved him and will ALWAYS call him first from now on. Would love to have him for a neighbor, he and his son were that nice, friendly and accommodating!

May K.

Woke up this week to a broken water heater. Normally it would not be an emergency but we have a 3 week old newborn and my wife is still recovering. Found TNT Rooter through Yelp and called him early in the morning. Tim answered right away, asked a few basic questions and I sent him pictures of the water heater information. He said not to worry and that he would handle everything as the water heater was still under warranty. He had two other jobs however gave me an approximate time that he would stop by. Tim showed up on-time as I had to leave work early so appreciate his time management. Between draining the broken water heater, replacing and educating me on the basics; Tim was done in a little over an hour. He wanted to ensure everything was working properly so he called the next day. My wife and I were very thankful to finally find an honest plumber that cares about his craft/work. We will definitely use TNT Rooter again! Thanks Tim!

Sorry for the long post but I had to provide an update as we used TNT Rooter again. It used to take 2-3 minutes for hot water to get to our furthest bathroom. Discussed the situation with Tim and he suggested installing a re-circulating pump instead of running additional pipes. This saved us money and the hassle of installing more piping under the house. Tim, his wife and son showed up on-time and were finished in 45 minutes. The installation was very clean and professional and Tim charged me less than the initial estimate because he did not have to modify or change too much of the original piping and connections. TNT understands what great customer service and trust really means! Keep up the great work!