TNH Plumbing

Tia G.

Forget what you know, hefty guy with low riding pants showing up with his butt crack ready for an appearance, have you waiting 8 hours for him to show up. The saviors have Arrived! I had never called a plumbing service before and dreaded the experience when my beloved hound decided to drop his favorite ball in the toilet. So after researching I called TNH. They told me a guy could be out to my house at 11:30 the next day. I said fine thinking sure, I'll have to cancel all errands for the day to wait for the guy to show up. But hey I did it before for the cable guy so no big deal. 11:28 am, Russel pulls his repair van into my drive way. What the hell! He's not hefty, and he's on time. Clean cut and punctual, I was sure he was lost. He was very polite in he quiet way. Assessed the repair job and went back out to the truck. Now I was watching the time. Through Russel seemed like a nice guy these guys get paid hourly and when after 20 minute he said he had to remove the toilet my heart sank. But at 12:18 when I had my dogs ball (wrapped in paper towels) in my hand, I was shocked and elated. Like a true hero Russel just smiled adjusted his invisible cape and walked out the door ready ro assist the next damsel in distress. I waited until I recieved the bill, just to be sure. It was the exact price I was quoted not a penny more. So if you need help with your plumbing call these guys, you won't be sorry and don't forget to say hi to Russel, he'll be the quiet one with the kind smile and few words. Being a hero is just his daily job.

Ree M.

TNH Plumbing service was AWESOME! Called in on an early Friday morning to see if they could fix a leaking tub water spout. Within 30-minutes they sent over a plumber--cool, nice guy! In less than 20-minutes, the spout was fixed; no more leaking!! The plumber also helped install a new shower head--quick, professional, knowledgeable, reliable and effective! Highly recommend TNH Plumbing for future fixes.

Lisa K.

TNH Plumbing did an excellent job on replacing my old shower knob fixtures. Plumber Chad was very efficient, competent and knowledgable. Highly recommend TNH Plumbing.

D S.

I called TNH plumbing and Russell showed on exact on time. He's the coolest guy ever, easy to talk to and very knowledgeable, and honest. I highly recommend TNH plumbing because of Russell's excellent service and representation.

Albert L.

I should have wrote this sooner but anyways... I had to use them twice already, and both times Russel came exactly at the appt time. Nothing better then punctuality! Russel is a quiet guy but is very knowledgeable and professional. I had to cut out my existing shower valve assembly from the back, but that entailed draining and moving the water heater, cutting out the wall and cutting the pipes in the right places because of the location of the valve and space/construction issues. Needless to say, he got this all done in about 3.5 hours which was perfect because I had to shutoff the water to the entire complex. He even put in my own shutoff valve in my unit in case I had to shutoff water to my apartment again. Would recommend to anyone needing a reliable plumber.

John T.

On Thursday, I called to schedule an appointment for Friday to have my leaking main water line shut-off valve replaced with a ball valve. This was the second appointment I had to schedule with a plumber after the first plumber I hired cancelled on me on Thursday. So, for the second time in two days, I called the Board of Water Supply to shut off my water. The lady I spoke with at TNH, whom I'll admit was personable, indicated that the plumber would come to my house between 1:00 and 1:30 on Friday. She also mentioned that if I dug up the concrete valve housing, it would save the plumber time and lower my cost (since they charge by the hour). She also scheduled the appointment at the aforementioned time since she expected it would take 2 hours and their plumbers are off the clock at 3:30. So on Thursday after work I spent an hour digging up the concrete valve cover and the area around the pipe, exposing both the valve and the top of the pipe. I'll admit that the plumber would still need to dig about 2 inches more down around the pipe to complete the job. On Friday, my fiance who was waiting for the plumber called me at 1:30 and still no plumber there. 2:00 and still the same story. At 2:30 and still no plumber, I called the lady I previously spoke with and she said ""He's not there?"" She put me on hold and called the plumber who told her that he was on his way. Sure enough he arrived at 2:34, over an hour later on the high end of the estimated time he was supposed to be there. Fiance indicated that the guy takes his time walking around.... I guess I would too if I charged by the hour. He looks at the valve and tells my fiance that he will need to reschedule as the project would take longer than an hour and he gets off at 3:30. Fiance tells me and I was livid! Two different plumbers in two days cancel, meanwhile I am the one having to schedule with Board of Water Supply to turn my water on and off..... and all I'm thinking is that I'll have to do this a third time. I just can't believe that they could just leave me high and dry (I mean wet), with no concern that my valve would continue to leak through the weekend until they were able to come back on Monday. Not gonna happen! Cancelled the service told my fiance to tell the guy to leave.... although his boss had already told him to leave as well. I also can't believe that they have a hard and fast rule to get off the clock at 3:30. You would think that they would at least give you the option to pay extra to finish the job. Here is the icing on the cake. I end up calling about 5 different plumbers who are too busy and not available until Sunday, or don't work on the weekend altogether. So called the Board of Water Supply to have the guy come back out and turn my water on. My fiance mentions to him our problems and he immediately provides the number for a plumber friend. The plumber comes out at 4:30 with his mud gun ready to work, and finishes the job in 45 minutes. AND charges my $20 less than what TNH quoted me. Hmmmm.... it is funny how one plumber says it will take more than an hour to complete the job, while the rescue plumber finishes the job in 45 minutes. Me thinks not.

Susan B.

I am a property manager and TNH Plumbing is my ""go to"" plumber. Their knowledge, work quality, service and prices are the best.

Creighton C.

Overall service from the time we called was great. Prompt, good customer service, polite, cleaned up after himself, knowledgeable (put two wax toilet rings due to an uneven floor that solved the problem with our leakage). I would highly recommend their services.

Scott S.

I went with TNH after trying numerous times to set up an appointment with Clean Sewer Lines to replace my leaking water heater. A TNH operator picked up the phone quickly and was willing to send a plumber out that afternoon. While CSL initially quoted me over $1000 for the replacement, TNH only charged $97 for each hour of labor plus material costs (total~$750). The plumber they sent was professional, wasted no time on the site and cleaned up the area when he was done. Honest professionals that got the job done on time and to standard, would recommend them to anyone on the island.

Thomas M.

I called this morning to get a new water heater installed since mine sprung a leak last night. They said they were coming at 1 p.m. and they showed up at EXACTLY 1 p.m.!! The plumber Russell was very knowledgable and did a EXCELLENT job. I am, so pleased I found these YELP reviews and used them. In addition to my home,I have 2 rental properties,and it is a good feeling to have found a good plumber. They will be the only plumber I will use from here on out. Thanks TNH!!