Tj's Plumbing & Heating

Edward S.

I have been looking for a reliable, responsive HVAC folks for a long time. I have seen the TJ;s trucks around so I thought I would give them a call in the past their reputation was not so good. I already had a different company come out twice to the tune of 300 bucks. Problem still existed with my boiler. TJ's identified the problem, ordered parts and scheduled repair. Very proffesional (Rob). Then after hours I had a pipe burst in bedroom from freezing spouting water, I shut off the zone and called at 8PM told them it was not an emergecy. The next day talked to Kathy and she said that she scheduled but hat 3 people without heat but promised that they would be here today. (big storm coming in) Gary and his apprentice Matt, show up, extremely professional identified problem, fixed the burst pipe, tested all of the 9 zones ensureing that system would be functioning through the holidays and cleaned up the wet towles and left the bedroom better than they found it. I am going to get a business account for my farm and adjacent property. If Matt and Rob are any example of a well run company, I am sticking with TJ's. I will spread the word these two guys that came out were top notch professionals. If they are grooming the apprentices on professionalism, this company will go along way. If you had a bad experience in the past, I recommend that you give them another chance. They we awsome.

Ed S
Dewittville NY

PS. When discussing my 5 boilers I want serviced every year, Gary said if you get them scheduled for Aug-Oct. It is a fixed price and will save $$$$

Gale S.

Call TJ plumbing they came to my house around 4 try to do everything to unplug but did not work then they told me that they were going into overtime they left without it being fixed RIP OFF next day calls the problem is not fixed then they said they were going to charge me for trying to fix the problem they never fixed so I would never recommend them to anyone they charge me almost $600 and my plumbing is still backed up rip off

Donald B.

Their total rip-off artist they showed up to do a job to get a plunger unstuck from a drain did not accomplish the task sent a $200 bill anyway had to hire a different plumber to do the job and then continuously harassed bothered and tried to collect on the two hundred bucks for money that they did not complete the job I own love and houses and I would never hire them to do another job for me ever and I wouldn't recommend them to do a job for anybody I've heard nothing but horror stories about these people taking advantage of elderly people and all

Shari M.

We had a blockage in the plumbing to the sewer. They came out same day, were very professional, took care of the problem, made sure everything was working well before they left and charged less than $100.
What more can you ask of a company?

Beckie D.

My mom dealt with Warren Branch. She is 82 yrs. old with dementia. If they would've showed up when promised I'd been there. Her air conditioner went then it was in the 90's. She lives alone in a mobile home. He called me when down said it was shot gave me prices from $3500- $5500. Next day went out and found he had cut the wires to the pump so we can't even get another company to look at it. Charged my mom close to $400. I called to complain left info for manager to call...STILL WAITING

Sarah N.

I had gotten an estimate before from them and decided I didn't want them to do my work it was too expensive. I am a caregiver/power of attorney for a woman who called and set up an appointment while I wasn't there. Upon hearing about it I called them and said that we wouldnt be needing there services at her address. The man who aswered said who are you rudely and aggressively. I responsed it doesn't matter we just wont be needing your services to which he said ""who the f**k are you?"" I at that point was VERY taken aback and responded I am the one with power of attorney do NOT come to this address or ai will call the cops."" His attitude was reprehensible. I was polite until he responded so rudely. Now maybe this wasn't the owner but if you have people working for you that are that rude I feel like you are just as responsible. As for the work they do I can't comment because with people working for them that are that rude it would never get that far.

Mr J.

Charged elderly mother 395$ for a leaky faucet replacement on a Sunday. Plumber was in and out in 30 minutes.

Penny G.

I just paid another plumbing company to fix the pipes under my sink after TJ's had been to my house 5 times to fix them-and they still leaked. They took me for $770! This company would be the last place I'd ever call for help.

Gail S.

They fixed my elderly mothers furnace for apx $250.00 and 2 hours work. Good job.
A month later she called them back and it was now her thermostat that needed to be replaced. Granted it was a same day service call that she called in the morning around 9 or 10 and they made it out about 5 or 6 pm, but almost $300.00 for 15 minutes work. (100.00 should have been a good price for the price of a thermostat and labor.
They took her old part without mentioning it which may or may not be normal.
The receipt had no breakdown as to what costs what. Should not be acceptable by anyone!
For other plumbing work needed within the same month we called another plumber. That plumber also made $336.00 but it was 2 guys working for three hours, replacing 2 toilets, 2 faucets and fixing a leaky tub faucet.

Jamm J.

I was bombarded in my mail with their clean and check furnace specials so I called them to come and clean out my furnace. These two scummy guys showed up. I was actually contemplated whether I should allow them to come into my home. I was stupid and I let them in. My furnace was only 4 years old. The guys puts this scope in my furnace and says we have a problem. They are cracks in the heat exchanger and you are leaking carbon monoxide into your basement and its at a deadly level. He then proceeds to shut my furnace down completely. He took a pipe wrench and was screwing down a bunch of nuts on the pipes. I said what are you doing. He said its his obligation to shut my furnace down and its the law according to National Fuel Gas. They then said they could replace my furnace but it would cost 4000 dollars. I said I don't have that kind of money. They then said well we take payments. I said no. I asked them to leave. I then called National Fuel Gas to see if they could check the Carbon Monoxide level. They came and they told me that had several complaints about TJ's plumbing and heating. They told me there was no carbon monoxide in my basement. Well I was still worried. I called ADT and signed up for a carbon monoxide detector in my basement. They installed it and it had never gone off. The alarm as never sounded. I called Pipeworks in Warren, PA they came out and they said that most of their business was from customers that complained about TJ's Plumbing and Heating. They said there was nothing wrong with my furnace, they put it back on and its worked fine since. So TJ's plumbing and heating is a scam. They are scam artists. They give you a receipt when they are done and I was told by the BBB that when you sign the paper you sign your rights away to complaining to the BBB. They should be ashamed of scamming people.