TJ's Plumbing & Heating

Robert S.

If there was something like NEGATIVE 5 stars, that's what I would rate this company. Unprofessional, disrespectful, passive-aggressive bullies! They are a total RIP OFF!

I was quoted $250 (holiday rate) an hour, which included their employees coming to my house, with the necessary tools, and working 1 hour. Their labor time was barely an hour. And initially they wanted to charge me $637. I protested this and they took their time to fix it, which took them about 20 minutes. And now they wanted to charge me $540 based on 2 hours work. OUTRAGEOUS!!

I called the company 3 times, and at each time, their story changed. First, they told me $637 was a ""mistake"". Then, they claimed that it included travel money, to which I protested saying that I was quoted $250, which clearly included the travel money. Once they claimed that their employees were at my place for 1 hour and 15 minutes, next time they claimed it was 1 hour and 20 minutes, the third time, they claimed it was 1 hour and 40 minutes. They couldn't put the numbers, nor the story, together to justify their bill, which is unjustifiable anyways. They also had the audacity to tell me that I should be grateful for their service rather than creating a problem.

They will ABUSE your vulnerable moment, charge you an EXORBITANT amount, and BULLY you afterwards. AVOID this company!!!