Titan Plumbing Group

Vanessa M.

This was our second experience with J. Mills Plumbing & water treatment company based in Howell MI. Matt was the plumber that provided service to us. From beginning to end of service (calling to set up an appointment to end of service clean-up), there was professionalism, review of issue found, plan of fixing/correcting the issue and review of those costs. We also discussed that if anything outside of our plan arose, we would have another conversation and review the situation together, with additional options presented. This included a revisit of what work had been completed, as well as things to look for. Business cards were provided with diection to call the office if we had any questions or concerns. We will continue to utilize J. Mills Plumbing in Howell MI for any of our plumbing needs as well as recommend then to others. Thank you for such a wonderful experience, Matt! Support local business!!!

Craig G.

$544 for hot water tank element. Will never use them again. There bill only shows the price not a break down of cost for call labor and parts.

Lisa C.

This company scammed me and ripped me off. They replaced my garbage disposal unit at a cost of $589! (The unit sells for $114 on the home depot website) What really is infuriating is they neglected to inform me that the unit they replaced was a smaller unit than they took out! ( 1/2 HP vs a 3/4 HP)
I phoned them, once I realized what had occurred, and asked them to either come back and put the same size unit in I previously had, or reimburse me some of the money. They will do neither.

James G.

Let me just start this review by saying that I have never had a great experience with any plumbing company in the past. I was expecting a lot of the same when I hired J Mills to replace a leaking ball valve leading to my sprinkler system this spring.

The communication was great from the start and they arrived on time the day of the repair.

There was a hiccup during the repair process and Joe (the owner) went WAY above and beyond to remedy the situation. He has now earned a loyal customer out of me.

Joe runs this company like it should be run, with honesty and integrity. I would recommend this company to anyone and everyone.

Jeff H.

Had them come out for a fluctuating water pressure. They came to the conclusion that it was my pressure tank. I had them put it in 4 years ago so it was under warranty. Still cost me $750 for labor under warranty to put in a new one. WOW. They said the old one was no longer available so they tried to get me to pay the $197 difference between the old tank and new one. I voiced my opinion and they did cover the difference. Fast forward 2 days and the problem is still not fixed. Water is still fluctuating and I'm out $750. Was it the tank really?

Stan B.

J Mills Plumbing is always outstanding. No matter who comes to our house, we know that they'll be nothing but a skilled & high-quality plumber. We've been relying on J Mills for several years, and they've always been 100% professional. Plus, everybody that works there is a truly nice person. We wouldn't trust a plumbing job -- no matter how big or how small -- to anybody else. J Mills is simply THE best.

-- Stan Bidlack, Hamburg

Judy K.

I have never been more disappointed in JMills Plumbing company, we scheduled this company back on March 15th and they took our deposit check on March 29, 2021 for our new build job, 6 days before starting our job the owner Joe called and cancelled our job and left us with no plumber!! Please beware!!! This is absolutely poor business. Do not work with these people!! I would never recommend this place, ever!!!

Mike R.

J Mills Plumbing is a family owned company that truly puts their customers first. Even amidst these difficult times, you can trust J Mills will be there to service your needs for time sensitive matters,. Our technician, Paul, was not only knowledgeable, but also professional, respectful and honest. Paul installed a new water heater for us and then came back another time to diagnose an issue we had relating to water temperature (unrelated to the previous job) and was transparent throughout the process. Prior to Paul's visit, we were asked a series of questions relating to COVID-19, in respect for not only their customers but also their employees and during the visit, Paul wore a face mask. It speaks volumes when a company puts safety first. If you're looking for a company that is punctual, responsive, competitively priced and reliable, J Mills is it. I will continue to work with them for many years to come.

Brandon W.

J mills plumbing is an honest Christian company who is trying to make a difference one call at a time. They are not worried about who's next but the quality of work even if it takes a little longer than they thought. Helping out churches withing our community and veterans who served our country! Not to mention first responders. I respect and will support their business for their values and quality of work (which is the best in the county). Give them a try you will not be disappointed! Thank you and God bless

Tammy W.

Great customer service who are honest and respectable. They answered questions, explained what needed to be done in a timely manner. Work is guaranteed and they have all my future business.