Tipping Hat

Brenda M.

Wonderful experience from start to finish. Emily in the office was so helpful and Jordan did a very professional job replacing our shut off valve and even did the other one as it may have been an issue later. . Job was very reasonably priced and I would definitely use Tipping Hat again

Andrea J.

Had some slow draining tubs and contacted THPH and they were there the next day. They arrived on time, performed the snakes speedily and explained what they observed about my piping (good to know). Noah and Seth were awesome, friendly and knowledgeable. Would recommend this company without hesitation!

Melissa R.

I am very frustrated and disappointed with this company. They overcharged my girlfriend for a two hour job. Over $800 for just labor. How ridiculous! They didn't provide their hourly rate in advance and refused to provide an itemized invoice afterwards. Extremely unprofessional and a lack of integrity! I would definitely not recommend any women utilize them. Seems like they specifically like to take advantage of individuals they think don't have much knowledge. Don't just justify your poor actions saying ""that's just the biz"". Not true! That's just your business.

Amy R.

Jay Owens is top notch. This guy is professional, omniscient, repeatable, and competent. I have used this company for a multiple different home projects and each time the work was magnificent.

Robert J.

Danny came over listened to what we needed to have done and completed the work. Then I made some simple asks on ideas for improvement to the swamp cooler. Danny went to work and came up with 3 suggestions on how to be more proactive and forward thinking with the next gen appliance. He shared the details and options so we could further review and ask any questions we may have. Overall on time. Good value. Prompt and courteous.

Travis P.

BEWARE-My advice to anyone considering Tipping Hat HVAC; do your research and find a different company for your HVAC needs. I have found several other companies that deliver what they say and are honest. My experience with Tipping Hat was good at first, they were supposed to do an AC tune-up which turned into a rejuvenation (classic up sale). The two guys I spoke with on the initial trip told me both my AC units would be covered under the price for the rejuvenation. I confirmed this twice and one even indicated it was a 2 for 1 deal. This changed the following week when the tech showed up to perform the tasks of the rejuvenation. Classic bait and switch, they changed their story and price once on site. Once they had performed their assessment of my HVAC system, they presented me with many very expensive options of repair and replacement. I priced out the parts needed to perform the recommend repairs at retail prices and found that Tipping Hat was quoting 10 times the retail cost of the parts to replace them. What was quoted to me was a 4-hr job, after deducting the retail price of parts, the labor rate being charged is $900/hour.
As part of the appointment the technician was to verify that the AC units had the proper level of freon in them. This prompted every excuse possible why they could not do this, from ""The coils are too rusty"" to ""I would get a false reading because of X, Y, and Z"". None the less, I am out over $500 dollars and still do not know if my AC units have a proper level of freon.
During the appointment the HVAC tech had opened my main electrical breaker panel and taken pictures of it, not sure why they needed to do this the breakers are not labeled, and each AC unit and furnace have separate cutoff switches/breakers next to them. I found two days after the appt the panel was still open; the tech did not close it upon completion.
Do not make the same mistake I did, shop around and find a better and honest HVAC company.

Alex M.

I had a slow dripping shower head. Called Tipping Hat and scheduled an appointment. First appointment was a no show, called and notified them that no one showed up. They apologized and I then re-scheduled a next day 9:00 - 11:00 AM Apt. Two guys showed up un announced...I was told I would get a call or text before arriving. I had to hop out of shower to make sure they did not leave. After Tipping Hat guys looked at the shower they said they needed to write up an estimate. First estimate was for $700.00 to replace only specialty cartridge. Second estimate was for $7000,00... yes Seven Thousand dollars and this would be to change it to a Kohler shower head & wall handle fixture. it would require removing tiles and installing a new panel over removed tiles to have it work.

Thank God for Google. I took out the cartridge & found a O-ring that needed to be replaced. Cost on Amazon $9 for a O-ring set and $10 for some lubricant silicone sealant. Dripping in shower head has now stopped.

I would definitely Google your issue or getting a second opinion, unless you like to spend a lot of money. I do not recommend Tipping Hat.

Scott K.

Had used Tipping Hat many times in the past at all of our rentals, withour issue. However, most recently I called scheduled an appt. the technician showed up and then stated they do not do any plumbing work on homes(condo,townhome) with adjoining walls. I called the tech on this right away as Tipping Hat has done work on all our locations(condos and townhomes). He then of course changed his story, yet still refused to even go in to the residence to at the very least diagnose the issue.

I called their CS, kinda a joke, as clearly the hand does not know what the head is doing, and vice-versa. The CS Rep told me she would get ahold of management and get back to me, late the next day I was forced to call back again after not hearing from anyone. Finally........someone did get back to me, but it became very clear that the 'customer-is-always-wrong' philosophy has infested Tipping Hat.

Kimber L.

Tipping hat was punctual and clean. The technician was very clear on what would be done and communicated what was needed and the job was completed quickly. My only qualm was regarding the camera through the line. I was told the service is supposed to include running a camera through the line and I was advised it was not needed during the service. When I requested a couple of days later I was advised they would return for an additional charge Much larger than the original cost. I really liked the service and professionalism up to having the camera run completed. If it is part of the cost to have the service completed it should have been done regardless.

Joleen H.

My A/C unit stopped working during a heat wave in July. I contacted several hvac companies to compare pricing. Brian came out within 24 hours of me contacting the office. All of the units in my home were the original ones from when the house was built in the 70's. I was able to purchase a new A/C, furnace, air purifier/humidifier, water heater and whole house fan with installation by Tipping Hat without having to contact an electrician and have another bill for them to change the electricity for location of the outside condenser. I own a cleaning company and my clients are always needing professional assistance on home repairs and maintenance. I know that I will give them Tipping Hats main phone 720-799-8081 number first (Jamie is awesome!). Floyd, Dan, Alden, Austin, Juan, Noe, Rem were the team that completed my home in less than 24 hours! All of the technicians were professional on their service and were on time as well as tidy! Great Job Tipping Hat!