Tingey Plumbing & Heating

Russ N.

Our experience included an excellent scheduling person in the office followed by a polite and thoughtful repair person who was not familiar with our heating system. It took several trips back and forth to the warehouse to get all of the parts he needed. The system had been installed by Tingey 15 months previously but nothing was covered. On our invoice, it says ""if nothing goes wrong the system should be fixed."" Then it says ""If it does act up, the outdoor unit will have a leak and will need to be repaired, under warranty."" The warranty piece is hard to take given that they warranty labor for only 90 days.

Sarah R.

Very kind! I didn't end up using this company because I had already purchased a Yelp deal with another... But Candy went above and beyond to fit me into their schedule today. They quoted me a very fair price for a house call. If I have future needs, I wouldn't hesitate to contact Tingey!

Julie M.

I'm appalled by this company. I needed work done and they bumped me back a day and a half from my original appointment. I waited so long that I no long had the choice to find someone else. After 4 hours of work they charged me $1000!! I couldn't believe it. I was sick to my stomach. A complete rip off. There were two guys who did the job and the older one was so rude to the younger one. I felt so bad for him. My one and only time ever using this company. The biggest rip off ever!!! Stay away! I had two other plumbers come out to look at what it should have cost and they said these guys over charged me by $450 at least!

Michael L.

I truly am blown away by the customer service I received from Tingey.
I had an issue with the second time I used them, but they quickly did everything they could to resolve it. Never did they accuse me or place blame on me for what happened. They took full responsibility, and truly went the extra mile to take care of me. This is what companies used to be like- Tingey really does care about the customer. I will continue to use them for my plumbing needs.

Teri I.

We recently moved into a home that was suffering from ""deferred maintenance"" so wanted to have the water softener evaluated (it was our first water softener and we weren't familiar with its operation). Ken Tingey patiently took the time to teach me about how it worked while he checked over the unit. He made a couple of suggestions relating to how it could function better and took care of the changes at my request during the same visit. He also had a quick look at our HVAC unit and pointed out a leaking pipe which could have caused problems down the road, if left unnoticed. A service appointment was scheduled at my request for a few days later. At that time, Rob efficiently repaired the faulty pipe as well as helped to resolve an existing problem with the filter rack that was proving to be a challenge when I tried to install clean filters.
My initial contact with Beatriz in the office instilled in me a sense of comfort that I had contacted a company with integrity. Both technicians were polite, informative, and professional while also being conscientious about covering their boots before stepping into our home.
Experiences with other plumbers at our previous home had already prepared me that plumbing services can be costly. What makes the cost bearable is having people in your home whom you feel you can trust are treating you fairly and honestly.

Scott C.

I was very pleased with the prompt service and water heater (Rheem) unit. They were able to squeeze me in less than an hour after calling them and the plumber showed up within 30 minutes of scheduling the appointment. The plumber was very good at explaining the replacement process and had it installed 30 minutes earlier than his time estimate. My only complaint, and it is very minor, was that the plumber did not wear the protective shoe covers. I would definitely recommend Tingey Plumbing.

Kathy M.

Having Tingey Plumbing take care of a few issues we had in our home was a great experience. They made sure I was informed of arrival times, worked efficiently and even cleaned up when they were done. I was very pleased.

Erica P.

Tingey was able to get to us very quickly. They were friendly and helpful when I made the appointment. The gentleman that fixed our water heater was also very friendly. The problem has been resolved and we were thankful for quick and friendly service. He also finished faster than he had planned. They followed up as well to ensure we had had a great experience. You can tell that customer service is important to them. We will use them in the future.

Brian S.

These guys are the best. Everyone is extremely competent and they take the time to help you understand the problems and solutions. The best part about my dealings with them is that they are old school. They come in, take a look at things, and deal with you reasonably. If you could probably fix the issue yourself, they will tell you how, shake hands and leave - no charge. If you need them to fix the issue they will, but it's always fair. That is the way my Dad did business and I am so happy to have found another company who thinks the same way. I give Tingey my highest recommendation. Oh - and if you call them, I would recommend that you look at their $99 dollar three year membership plan. For $99 they will show up once a year to make sure everything is operating as it should. If you need work, you get it at a discounted rate. Works for me!

Cheryll C.

Our furnace stopped working in the early morning hours during the single digit temperatures of the holidays. Of course our regular furnace company was out of town for a week. They referred us to Tingey Plumbing and Heating and a repairman was sent out that day. We had a couple of real challenges to get our heat on, while the cover was off the external vent a mouse got in and was blocking air flow, with it cleared our heat got us through the night. He also made suggestions for improving the venting for the future. A really nice guy and very helpful!