Tim Whistler Plumbing & Gas Fitting

Eric E.

New customer. Reached out after one of those home care services scheduled me with a company that could not get to me until days later and when I checked on who that company had given me too, they were a 2 star overall with recent complaints. I searched yelp and checked for local plumbers and Tim Whistler Plumbing came up and had great review. Scheduling was easy, and their follow up was quick. They fit me in and kept me in the loop via text messages on the estimated times as to when they would arrive and included a pic so I'd know who was coming to my house. Very professional, courteous, and efficient work. Branded company trucks, and identification on the person who comes out. Unlike some where just a plain white van with a ladder on top might come out which to me means subcontractors! Clean work and although I needed a follow up everything was taken care of timely and in the same professional manner. They are a small business and they give you what you would expect which is great work and customer service. I use to work for a small business and you can tell they are a good team. I'd recommend them and use again if needed.

Dewayne L.

New (to us) house had a leaky faucet, pinhole leak in copper pipe, and really high water pressure. Scheduled a visit from Matt, and he was a consummate professional. Explained things in easy to understand terms, and worked very hard to make everything right. Tim himself even called to clear up a scheduling miscommunication (not a big deal!) I won't call anyone else when I need a plumber in this area.

Terry B.

The Tim Whistler team was excellent and reasonably priced. I will definitely call them again if I need to.

Greg P.

Just about perfect from the quick return of my initial call, same day scheduling of service, accurate diagnosis of problem and completion of jobvs, one instillation of gas lines, the other repair of a toilet. This company really understands what good customer service means.

Jj F.

Excellent sevice to replace copper pipes with PEX in our basement equipment room. Workmanship was of high quality, service guys were informative and polite, price was fair, and everything cleaned up when completed. Happy customer.

Victoria T.

We had to redo all of the pipes in our condo and request three quotes from different companies. Tim Whistler had the best price, as well as the best warranty (2 years vs. 1 year). We saw all of the amazing reviews and we had a similar experience - excellent from start to finish.
- The tech that came to give the estimate was prompt, friendly, and polite.
- We received the quote within the timeframe they promised to send it.
- We had to reschedule due to COVID and they worked very quickly to get the workers scheduled on other jobs so we wouldn't have to pay extra for lost time/labor.
- The workers showed up at the beginning of the promised timeframe each day
- They send text updates to remind you about the upcoming service the following day as well as notifications when the technician is on their way.
- We had three guys working in our place the entire time and they were all friendly, conscientious, and extremely capable.
- They found an additional issue with part of the PVC piping that was not included in the original quote. We appreciated that they were up front about providing the pricing and getting our approval before doing anything extra.
- They scheduled our WSSC inspection for us, so we just had to let the inspector in and walk through with him for ~10 minutes. The inspector was very complimentary and said, ""They did really good work"" as he was finishing up his inspection.

TL;DR: Great service, great pricing, and 100% recommended!

Elizabeth H.

Called on a Thursday and the phone was immediately answered. Friday morning right on time our plumbing issue was resolved! Great service!

Vicky C.

The customer service was excellent. Frank made the appointment scheduling very easy. Matt did a great job fixing the toilet. He was very nice.

Thank you!

Eric J.

Our main water line had a leak which was seeping up through our driveway. They responded very quickly, gave us a very reasonable price, and Tim was very knowledgeable about what it would take to find the location underground, how much digging might be needed, etc.

They ended up having to dig 3 deep holes and pull through almost 100 feet of pipe in two segments.

We ran into a few complications with weather and the WSSC inspector being wrong, but they came out as many times as it took to ensure we were taken care of.

Our garbage disposal went out within days of them wrapping up the last job and they came out promptly and replaced it no time.

Mm F.

I've been a Tim Whistler customer for years. They are quick and very responsive via email or phone. They show up on time, do competent work, and do not leave a mess. They might not be cheap, but I feel confident the work is of good quality. I recently got a drain snaked with very little notice and am happy with the work.