Tim Whistler Plumbing & Gas Fitting

Travis H.

Finding a reputable, dependable plumber can be challenging. Look no further. Our family strongly recommends Tim Whistler Plumbing.

We've had to call on Tim Whistler Plumbing a few times. The first was when we detected a leak in our gas line. Tim responded promptly and repaired it. While there, he examined our hot water heater, finding that it was approaching the end of its life, which was not surprising. He walked us through the process and replaced it.

A couple of days ago, we ran into an immediate problem, and Tim came out quickly to diagnose the problem, and he used video equipment to scope our old cast iron pipes. He encouraged me to watch the video with him, and to our relief, he found no issues with our pipe.

Andrew S.

We've used Tim Whistler Plumbing for a number of issues we've had since moving into our house. I was used to plumbers who charged hourly, but the company has been able to provide very reliable estimates for work, Matt has always been very efficient, and the issues he's fixed have stayed fixed.

Jon B.

I have had Tim Whistler Plumbing out for two different service calls now, and each one has gone splendidly. Frank helped me out both times. He was professional, thorough, and lightning quick. I have no complaints and would gladly recommend them to anyone looking for competent plumbing help.

Jacquetta B.

Have worked with this company twice so far and I will definitely call them for future plumbing needs. Fair rates and personsable staff.

Their whole house inspection service is a must for new home owners!

When I have a plumbing issue, they responded quickly and are transparent about what to expect, possible costs and what they cam actually do to help. And I love the automated appointment tracking and invoice system they use...everything with them is so painless.

Jennifer C.

The entire team at Tim Whistler Plumbing provided excellent service. Maria was communicative and helpful; Tim was accessible and highly communicative, even in this busy time. Mike Pizer, the technician who assessed our needs on site and did the necessary repairs and remedial work, was meticulous, professional, courteous, considerate, and generous with his time, effort, and expertise. Above all, we felt that the company had integrity. This and fair pricing are most important to us when hiring a service provider. We will recommend Tim Whistler Plumbing to our neighbors and family and friends in the area.

Patrick D.

Our Hot Water Heater was towards the end of its life. My spouse and I decided to replace it before it became a significant problem. Tim Whistler set up a virtual consultation to review the work ahead of time and provide an accurate quote during the COVID-crisis. They knocked out the work in just under 4 hours and swept up and cleaned up when they were finished. As usual, they are my first call when I have a plumbing problem!

Marc L.

This was a long review that had been truncated. I just (July 2020) came across the complete review, and figured I'd put it up. Haven't interacted with Tim for a while, having relocated to North Carolina ....


*Rootless in Silver Spring*

May 2017

We've had problems with roots in our sewer line since we moved into this home. We had (NOT) managed this issue with one of the local ""Big Box"" plumbing companies. When the line backed up, it was usually during the weekend or a holiday. They were always happy to come out and pull the toilet, snake the line and run some water to make sure that the clog had been cleared. This was very expensive, inconvenient and unsettling.

They knew how far down the line the intrusion was, but could not determine where in the footprint of the lot it was. When we asked about remediation they never offered a way to figure that out without digging up the yard and/or basement floor to look for it. Early in the chronology however, they did determine that the sewer line from the house to the street was damaged and we had that portion replaced at considerable expense without alleviating the root problem.

After the latest recurrence, we decided to get another perspective and asked Tim to pay us a visit since we'd had such a good experience with him previously. He came out and used a camera to confirm the previous findings. He also used a detection device that enabled him to estimate the position of the problem area and found that it was located at the foundation. He theorized that the line had been damaged by previous seismic activity, with resulting cracks that allowed root entry. After mulling things over, he decided that there was a possibility that he could access the area by digging through a small area in our basement floor to cut out and replace the damaged portion with new piping. If that didn't work, we'd have to dig up the yard again to get at it.

He came back several days later and with the help of his crew (Devon, Rob and Maria .... THANK YOU) managed to replace the section of pipe. It was dirty, rigorous work, and there were several unanticipated problems that were resolved with considered thought and patient perseverance.

With all the problems in the world today, it sounds trite and irreverent to say this, but this has been a life-changing event for us and we are grateful to Tim and his crew for helping us out.

Becca C.

We've worked with the team at Tim Whistler for various plumbing issues that have come up in our home and have always been satisfied with the quality of work, the responsiveness of the team, and the fair pricing for services. Each person that has come out to our home has been friendly, professional, and committed to fixing whatever plumbing emergency we've found ourselves in.

Joan B.

Tim Whistler answered our call on a Saturday night at 7pm. We are lucky he did as we found a hidden leak in our lower level family room and water had collected under the flooring. Tim Whistler came the next day on a Sunday to identify one of the leaks and fixed it. The other leak was behind a wall and a book case was against part of that wall so that was found a bit later.
I have had another plumber, Frank from Tim Whistler come to replace both outside front and back faucets and the major valve for water into the house. Frank did an excellent job as well.
Maria is an excellent office manager and I got updates and reminders via email throughout the process for all work done.
I highly recommend Tim Whistler.

Lucas T.

Tim did a new hot water heater for us for not only an excellent price, he did with zero physical interaction. Very smooth and very appreciated. The hot water is nice too.