Tim Ferguson Plumbing Air And Electric

Donald D.

We had used Garrett and they were awesome. We had a gas leak that needed repaired quickly and Garrett couldn't get to us for a few days. We called Tim Ferguson because we were going to be without hot water. Tim Ferguson explained the process that they would be out the next morning, give an estimate to be signed, go to the city for a work permit, and once the permit was issued begin work. This was Tuesday morning they came at 8:15. No estimate was presented or signed. They came back later Tuesday morning, said they had permit and completed work and they put a 40 lb pressure test on the line that had to maintain at 40 lbs for 12 hours then the city building inspector could evaluate, tag that it's OK, and jea could reconnect. 12 hours would have been up at 2:30am Wednesday. My husband called at 8am Wednesday to follow up and he was told we were at the mercy of the city inspector and that office and that the building inspectors office ""didn't get in a hurry."" We waited until 2 pm on Wednesday and called the city building inspectors office ourself when we were told that Tim Ferguson had not filed for the work permit as they said they had. We called Tim Ferguson about this and spoke with Brian Ferguson who said the building inspectors office had told 2 of their other customers the same thing. He said the city had deducted payment for the permit from their account and that he was looking at the permit in front of him. He said he would contact the building inspectors office and take care of it. On Thursday we contacted the city inspectors office again who said they still had no application for permit. After many conversations with various people at Tim Fergusons and being passed from person to person, we were finally told by Paula Marrow the admin assistant at the building inspectors office that the permit request was received electronically Friday morning and the building inspector was scheduled to come out the following Monday. After many request to various people at Tim Ferguson, including Brian Ferguson by my husband in person, no one produced any proof that they had filed for the building permit on Tuesday as we were told. We wanted this in order to take issue with the city. The only thing Tim Ferguson produced was the permit that was issued on Friday and dated fridays date. We were told this was all they could produce and would produce. All the staff at Tim Fergusons were all too ready to throw the building inspectors office under the bus but never produced the proof they said they had. Its unfortunate but it appears that Tim Ferguson is not honest and forthright. Go to Garrett!

Joe R.

We needed an estimate to put up a power pole on the property. The came out and gave me a $6000 (six thousand dollar) estimate. We were new to the area and we thought ""oh well, looks like we will have to keep the generator for a while. We got a call from the engineer from the power company asking when can we set up the appointment to bring pier to the property? We told him we got this horrible estimate and we were going to have to wait. We didn't tell him who we called but he knew exactly who gave the estimate. He gave me the number to a local guy and he charged me $850. DON'T USE Ferguson. They are rip off artists.

Fred D.

I call to make an appointment to check and service the air unit. . The conversation on the phone is about is the cost of 89.00, but if you are a member of our ""club"" (costing mo money) we will do the stuff you need. The person going to check your unit will tell you about it.

I set a time to be at the house between 2 and 4 in the afternoon. I was here. there was a call on my phone at 1:12 pm and another at 1:15pm. On the phone, they told me they were here and I explained that the time schedules was between 2 and 4. This conversation was at 2:00pm. After a few minutes, and telling me I need to reschedule. I said stop. I am getting upset and I am going to have to take a step back to consider what I want to do now.

Angel T.

The guys at Tim Ferguson are awesome!! They installed a difficult unit at our house and were professional, very helpful, and left no trace when they were done. They even made a late house call when our air went on the fritz and had us cooling our heels in no time. Thanks, fellas, for all your hard work!!

Judy R.

Jeremiah Looney and Steven Whitney came to my house on two separate occasions, once to disconnect my kitchen plumbing in preparation for new countertop installation, and again to reconnect the plumbing after the job was done. They did an outstanding job! They were polite, courteous, and professional, cleaned up after themselves, and patiently answered all my questions about what they were doing and why. Service like this is why I continue to do business with Tim Ferguson Plumbing, Air & Electric. They are always dependable and do quality work.

Clint M.

Do not call for emergency they charge double the price plus the guy had bad attitude.

Brad K.

So my 5 year old decided to flush a piece of ""pretty glass"" down the toilet because she thought it went to the ocean. I couldn't get it unclogged so I called Tim Ferguson. They sent Larry F. out within a few minutes and he was great. He came to the door smiling and, after introducing himself, he put on shoe covers. That was a nice touch. He ended up having to remove the toilet to get to the clog.

Overall, the experience was great and I thought the pricing was very fair. Larry was very professional and friendly. I. would highly recommend this company.

Jimmie J.

Very good company.

They installed a new hot water heater for us. They were very professional and reasonably priced.

Cal S.

Showed up late. No phone call. No apologies. Found a reason to charge a 100 repair. One star.

Lisa S.

top notch people. Jeff D. was so very understanding and very nice. This company has always been nothing but the best always