Tiger Plumbing, Heating & Air

Aphton H.

My landlord is a VIP client and I have lived in my townhome and we have Tiger come out every year twice a year. Once for the furnace tune up and another for the air conditioner tune up. They were booties on their feet so I never have to worry about their shoes. They are always able to get us in same week. I greatly appreciated the work they do.

P M.

They have done extensive work on our home and now they have blocked me from calling for service. They will no longer work on the new pecs plumbing they installed. Go figure.

Randy S.

Called for service on A/C unit on hottest day of the year. $59 for service call. $185 for diagnostics. $395 to remove and replace a simple capacitor. I told them to leave as that was outrageous. I found a Capacitor on Amazon ($5.95) watched a YouTube video and did it myself in less that 15 minutes. I need to replace my A/C and furnace because of age soon, but Tiger lost a sale and customer for life.

Charles H.

I had a small plumbing emergency tonight (4/11/20) that I brought on myself. I was able to get ahold of Tiger Plumbing and they promptly got back to me and were to my house within two hours on a Saturday night! That's amazing! The dispatcher was very helpful and thoughtful of the situation! Derek the technician was awesome! He was so knowledgeable and walked me thru everything! He answered all of my questions and I learned a little about plumbing! I would recommend these guys to anyone in the twin cities area! If you're in need of superb service with that down to earth, family type feel I would go with Tiger!

Matias V.

My electric water heater stopped heating water. They changed me 99.00 just to come to my door. All they did was look to see if there were any water leaks and turned the breaker off. Then they wanted another 239.00 dollars just to troubleshoot so 339.00 just to find the issue. Then they would charge me for parts and labor. They then proceeded to try to sell me a new water heater and told me that they would charge me over 3300.00 for a new 80 gal tank. I did my own troubleshooting. the water heater just had a bad fuse. The fuse was 25.00. This company tried to pray on me in my time of need. I have a baby and can not be without hot water. I will never be contacting this company again. Please stay away.

Terri M.

When we arrived home after three months from CA, our water shut off valve was stuck shut. Dustin from Tiger Plumbing was able to come to our home and fix the issue. This is a very stressful time for everyone, and he was very kind. He also checked the water softener and there was a lot of sludge and no salt. He cleaned it out and then went to Home Depot for us (really above and beyond!) to get salt and brought it back that evening. I really appreciated his caring nature (when I was obviously stressed from just driving across country during the pandemic!). We have had Tiger do other plumbing jobs for us and they are great... and nice people! I would highly recommend.

Kris S.

Very poor communication and customer service. Scheduled a time for them to come to check on a furnace not working. They scheduled for a time 11-1 with 30 min. Calling prior to coming.. At 12:20, received a call that the service person was traveling from Southern Illinois and it would be between 2-3:30. Received a voicemail call about 10 min. later that said call at my earliest convenience with no other info. Since I didn't see the voicemail and respond to their call, they cancelled the appt totally ...however... NO notice or call back was made to notify me. Only after sitting waiting for them to come ( in a 39 degree home) did I call and they indicated they cancelled. The receptionist said there was supposed to be a preset charge made and since I hadn't paid ( this "" requirement"" was Not mentioned when I set up the appt.) they cancelled. Wasted 4 hours of my time. Totally ridiculous.

Nadine F.

The guys took good care of us. We have a 20+ year old boiler that we wanted to have checked out. The company which installed it has since changed hands; their tech said without even looking at it, that if it was that old it probably needed to be replaced. Well! With that attitude I tried someone else. My nephew who has his own heating and air business (not plumbing tho) recommended Tiger. They came and checked it out and the tech seemed genuinely relieved (he said he was very happy) that it only needed a new expansion tank, which we already suspected. It has been a week now since they came back and replaced that and the boiler has been running just fine and we've had to have the heat on because the weather turned cold early so I am glad. I'll use them again.

T K.

It's been a while since tiger plumbing came out to our house. But their name popped up on next door so I thought I would take a look and see what other people's experiences were. I have to agree with the ratings, they're nice enough people and they came out in a timely manner but their service is hit or miss.
Whatever you do, for sure get a second opinion.

Lauren M.

New to MN from CA, didn't know to winterize our pipes when moving into our new home, and unfortunately a pipe burst . Called Tiger, and they sent Sam and Justin the next morning. They quickly diagnosed the problem, got to work, replaced the pipe, and educated us on how to winterize pipes for next season in our home. Our go to plumbers for future plumbing needs- thanks guys!