Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Amy M.

We had Tiger come out to give an estimate, they quoted us a $1,000 to replace a 1/2in valve. When we asked for their hourly rate , they said they don't have one. They then went on to tell us how we won't work well together, that they are a 'Professional Outfit' and we just want a cheap handyman.
Nice.

David H.

It has been a few years, but they charged me $800 to charge my A.C. and put stop leak in it. My brother and my daughter paid $200 for the same service from two different companies. When they called asking what they could do to make me change my review, I told them to send me a check for $400. That way they would only be twice as expensive as everyone else. Didn't happen. Never again

David W.

Tiger Plumbing had a technician out within an hour after scheduling a service call. Technician Deshawn quickly diagnosed our water heater's problem and fixed it in lightning speed. He was also great about explaining what the issue was and gave us an easy to understand methodology on how to remedy this specific situation if it ever happens again. Thanks Deshawn and Tiger Plumbing. Would absolutely recommend both going forward!

Daniel S.

Great sales pitch; but after the contract is signed, communication becomes non-existent. Followup 3rd party services are inept.

Everett S.

First off Todd, you sir are an arrogant asshole. When someone has a problem with something you do you automatically get forceful and try to talk over their complaints. Then you try to charge double what other companies have and say it's for your quality service which is a load of shit. Your own employees have said you overcharge people. Don't really care what your response will be because it's all crap anyway. Just my way of telling you to take your attitude and prices and shove them up your ass with your head. Piss off.

Shari T.

Tiger came out and quoted my Mom 7000 to 8500 bucks to fix an electrical problem I. our home. Tried scaring my Mom telling her house may burn down. After telling her I only heard bad things about Tiger she called another company they came out fixed the problem for 300 dollars. This company is awful and preys on the elderly

Camille C.

I'm updating this largely due to the audacity of the response by the owner.
First, day 2, he was a year 2 apprentice with no supervision. Which is illegal in the state of Illinois.
Second, day 3, he sent a year 3 apprentice that told me he was a year 4, but I also believe he was only a year 2 because it specifically said ""SUPERVISION"" on the license. It had also been expired since April, which is also illegal.
Third, they know that they are only to contact me through the BBB, as per my voicemail message for Missy and email to Bob, in addition to the message sent out by the BBB.
This company is full of frauds. They also sent me a fake copy of our agreement that was, for one, unsigned, and for two, had MY name listed on all the forms. All of the work was done under my wife's name.
This company will take your money and run if you let them.

Just a PSA about our experience with Tiger Plumbing! Never, EVER use them! If I could give negative stars, I would! We went with them because our sewer line collapsed and needed the entire thing replaced immediately. They had great reviews on google, so I thought they would do a good job.
Unfortunately, we were duped. They quoted us $22k for digging up our driveway all the way into the road, and replacing our entire line. Yesterday, I noticed they were only stopping at the sidewalk. When I called the project manager, he basically said they weren't going to do that because it's ""too hard and expensive "" to get the permit. Well, that's what the $22k was suppose to go to!
Second, they broke our water meter and tried to fight the city on replacing it. At this time, I found out they had lied to me and I did not have a FULLY licensed plumber on our job, but an apprentice who wasn't working under anyone at all. This apprentice didn't know how to fix the line, and they couldn't get ahold of their actually licensed plumber, and they left me without water for over 24 hours.
They also broke the law and left a giant pile of gravel right in the middle of the road! I was up half the night stressed that someone might hit it and get injured.
When I tried to talk to them about the quality of their work, they doubled down and got aggressive. They're still trying to get us to pay the total amount for all their lies, failures, and an unfinished job. Now I'm sure I'm going to have issues with the the last 10% of the sewer line that they just didn't want to do.
Please learn from my mistakes. Do not pay this company a dime.

Jaci S.

They saved us in a pinch but charged us 12 grand for the job.
Two years after that, our waterproof basement flooded. Come to find out, the waste line coming out of the front of the house was not connected to the line going to the city that Tiger originally ""fixed"". As the other company was fixing it, they explained they generally go behind Tiger Plumbing and clean up their messes because they only do half of the job or mess things up regularly.
A year after that, we got a sink hole in our backyard next to the house. The sump pump waste line was not hooked up to the Tiger Plumbing line either. Add in-they aren't legally allowed to do this BUT they didn't tell us it wasn't hooked up and essentially our waste water was coming into the soil right next to our home.

Here's the REAL kicker...they really get you on a high interest loan and get the payment low. But you end up paying on the loan itself for years. Plus, they don't inform you that loan you get to pay for the emergency plumbing work is essentially a lien against your home. So when you go to refinance or sell your house, you can't.

I would highly suggest to never use this company. There are other great local companies in the area. Do some research, it will pay off for you in a big way.

I wish I could give 0 stars.

Amy H.

They send people out to scope out the project then you have to wait for that persons boss to call you and set yet another appointment to get any work done. It's been a week and my hot tub still isn't working. Just needs the breaker changed out, guess I'm going to learn how to change a breaker myself.

Debbie M.

I'm not sure why the one star reviews, but Tiger Plumbing fixed our problem and were very concerned about their work the entire time they were here. I recommend this business for your plumbing needs!