Tiger Plumbing, Heating, Air Conditioning, & Electrical Services

Carolyn K.

Price gouging and predatory. We called them out to fix out water heater that wasn't working and they tried to tell us that our 3 year old water heater was completely inoperable and we needed to buy a new one.
Called out another plumber for a second opinion all it needed was a new pilot light, which this plumber realized was under factory warranty still so we got a replacement from the manufacturer for no charge. So instead of paying the $1000+ Tiger was going to charge us, we only owed this guy $60 and it was fixed the next day.

I'd never recommend Tiger to my worst enemy.

Brook P.

I really wish I would never had gone with this company. They quoted me work that they said they could do no problem. Made me pay in full upfront. The next day they came 4 hours before their scheduled time and only my mother was home who was only days out from a total hip replacement. First, the tech didn't even know what he was supposed to do even though I ""already paid"" for said services. My mother had to remember everything needing done. Secondly, the original tech said all items on my list could be done no problem. The guy who actually came to do the work said they don't move boxes and that I would have to hire a carpenter. Okay, that's fine. However, I was charged the work for them to move the 2 boxes. They charged $1,100 for the whole house diagnostic to find it was a defective gfci. That's fine, too. But then I was charged an additional $1,400 to replace a single pendant light fixture with another single pendant light fixture since they didn't move the 2 boxes? How is changing a light fixture that much? They made my mother sign off on the work completed even though she wasn't the one who hired them. I have tried calling multiple times and asked for an itemized invoice. I wanted to see how much they charged me to ""not"" move my electrical boxes. I only got an invoice showing quantity 1..but no price. How is that even legal? I only wanted a fair refund for the work not completed. I accept the other outrageous fees as my fault for not doing due diligence in my research of this company before hiring them. However, I should be entitled to a refund for work not completed. Even if it is only $100 or less, it is the principle. At least I saved my stepdaughter from hiring them.

Candice D.

If I could give Tiger a hundred stars, I would, as five just doesn't seem like enough. I needed a thermostat replaced, and their price quote was less than half of the first quote I got from a competitor! Not only did I save money, but working with the staff was a true pleasure. They honestly made me feel like I was their only customer. The service person was punctual, professional and pleasant. For heating and air needs, you need only make one call--TIGER!

Joseph B.

Requested a quote from Tiger for insultation of a new water heater, the guy tried to sell me a program for maintaining my HVAC and Water heater, I scheduled for a quote for the water heater and the technician was to come at noon, never showed, called and they told me between noon and 4PM, no one showed up and received a call he was running behind and it was 415PM, I spent all afternoon waiting. Cancelled the appointment out of frustration, highly unprofessional and disrespectful of my time!! Don't waist your time with these people!!

Stephanie L.

Went online for handyman to install kitchen sink and faucet, which we already have. Tiger called, came out to give us an estimate. OMG! $4,500 just to install a new replacement sink. Totally out of line for a job of this nature. Would be different if they had to put in all new lines, etc., but all that's required is taking out the old sink, putting new faucet on the new sink, drop it in the counter opening, connecting the pea trap and hot/cold lines. What a ripe off!

Linda K.

Not good . Avoid doing business with them. Not reliable, overpriced ... just avoid. Xxxxxx

Agnes M.

Don't bother they lie on the phone and to your face that they will fix the problem. They took forever to get here and then told me they will get back to fix it and never heard from them since. I went to some else to get it fixed. What a waste!

Megan W.

We moved into a new house in May. Bought a washer and gas dryer. When the dryer was delivered. They stated they didn't want to hook up the dryer as they worried the line was seized (two very young installers). I called around to find someone who could check the gas line and found Tiger. They were there within the hour. This very friendly (very large) man comes out and tells us that the line is definitely seized, bends over to show us that it won't turn at all. He also tells us that our hot water heater is also shot. He told us he would prove it to us by flushing it, but then said the line was too corroded to flush it ""that's how bad you need to replace it"" To make a long story short. They quoted us $35k to replace the hot water heater with a commercial hot water heater and a guarantee that they would come running if every I had a problem and $2k to repair the gas line.

Being first time home owners I did what anyone would do, I called my mom. Who about fell out of her chair and now tells everyone this story. I walked back into the the garage to tell my husband we were sending them out and calling someone else. When I walked back in he was telling my husband not to worry it was only $150 a month. I interrupted and asked what the term was. He told me 30 years. I sent them out and called my father in-law who immediately laughed as I explained. He sent over a Plummer friend of his who was 1/3 of the size of the other man. He flipped the gas line on and proved there was nothing wrong with the hot water heater by flushing it. He did both of these tasks with complete ease and made it very clear that it was a scam. He easily turned both and said there was no reason to think there was an issue with either. He fully checked the gas line. We paid his bar tab as payment.... It was less than $20....

It was a very embarrassing moment for us as we actually considered making the purchase.

We feel as if the rug was pulled over our heads. Shame on you Tiger for encouraging this behavior.

Shame on you!

Amy M.

We had Tiger come out to give an estimate, they quoted us a $1,000 to replace a 1/2in valve. When we asked for their hourly rate , they said they don't have one. They then went on to tell us how we won't work well together, that they are a 'Professional Outfit' and we just want a cheap handyman.
Nice.

David H.

It has been a few years, but they charged me $800 to charge my A.C. and put stop leak in it. My brother and my daughter paid $200 for the same service from two different companies. When they called asking what they could do to make me change my review, I told them to send me a check for $400. That way they would only be twice as expensive as everyone else. Didn't happen. Never again