Thunderbird Plumbing Company

Ross B.

I had Thunderbird come out and fix a couple of different things prior to selling our house. Mostly stuff to get things up to code, as well as installing a new sink. Jeff was super easy to work with, professional and quick. I'll definitely use them the next time I have plumbing work that needs to be done.

Jam S.

I have used Thunderbird for a long time, since 2005. Jeff has been great and he will walk me through problems on the phone first. I am so happy he's so busy now I can hardly book for service. You will not be disappointed. Such an honest guy.

Elias K.

Don't trust the coverage map. Just called Thunderbird and got told that they won't come to our house, despite it being well within the coverage area on the map on Yelp.

Jamie E.

I've hired Thunderbird Plumbing for a couple of jobs now and was really happy with the outcome of both. One was relatively small and easy - putting a drip pan beneath a hot water heater. The other was gigantic and heinous - leaking pipes beneath my foundation, which took 2 or 3 days to completely repair. In both cases, Jeff was great to work with and extremely patient and thorough. For the latter job in particular, I was very impressed. They had to go through my garage floor, dig out a mound of dirt and store it in the driveway until the job was done, fix the multiple leaks, then back fill all of the dirt and cement in the hole in the garage floor. When they were done, I honestly couldn't tell that anything had been out of sorts. They left the place exactly as they found it; no small task considering the size and nature of the job.

I've used a lot of plumbers in south Austin over the last 9 years, but these guys are now my go-to plumbing people.

Jamie W.

Beware of the hard-to-see plumbing work from Thunderbird Plumbing. We hired Thunderbird to replace our leaking supply lines in our pier-and-beam home. Unfortunately, Ted left supply lines dragging in the dirt and failed to insulate most of the hot supply lines (i.e., those you could not easily see). Once we removed the floor underneath our tub and looked under the house, the problems were clear.

To Jeff's credit, they came back to fix the issues (hence the 2 not 1 stars). Jeff explained that he didn't know the work had been done in this manner and acknowledged that it shouldn't have been done in this way. This is plausible since we never saw Jeff working under the house. Jeff explained that they simply underbid the project. This wasn't a surprise because it was clear they were rushing to finish the work by the end of the day. Rather than taking shortcuts and rushing the work, the better approach would have been to simply come back the next day and finish the job.

In their second trip, they fixed most but not all the problems. Sadly our next plumber still had to lift and insulate some supply lines. Our next plumber also found some other issues under our house, including a leaking, corroded sewage pipe. Thunderbird never brought any of these issues to our attention.

With all the positive reviews, I'm sure Thunderbird has provided great service around many projects. You may just want to check over their work as they're completing bigger projects, especially those where some of the work is hidden.

Bruce I.

Thunderbird made my day! They saved me a lot of money compared to other estimates, and they got the work done promptly. Raymond was a true professional, very polite and efficient.

Dianne W.

Thunderbird ROCKS!
Saved us from a possible giant flood.
We had a leaky pipe in the attic- it turned out to be a pipe to our water heater that had been rerouted by previous owner. Not sure what happened but the previous owner also tried to fix a small hole in the pipe that was our current leaking problem..his solution was to solder the hole, put a piece of wood under it and a 2x4 then the sheet rock... the slow drip made it through all of that...here we are 3 yrs later having to repair this bad job. THUNDERBIRD PLUMBING ROCKS, I left a message with them and Ted returned my call, asked a few questions and said he would head over and that was at 4pm on a Monday! It is now 6:30pm and he has come and gone leaving a nice repair and a lot of good advice. Great guy, great company!
Will call again for sure.

Joni C.

I have been living a water nightmare at my house. We have had a leak under the slab that a leak detection service could not find. These guys came and figured out what was going on and repaired it the same day. They were professional, sympathetic to our situation and charged us very reasonably for the extensive work they did. They were even tolerant of my crazy dog who would not leave them alone, I highly recommend thunderbird plumbing and will be calling on them again to fix a few other plumbing problems we have been putting off !

Lorraine W.

Yes, they really do deserve 5 stars!! They saved my mom over $300 compared to Radiant Heating and Plumbing. They came out the same day after we called them at 130pm! They brought a new water heater and had it installed in a few hours, all fixed up and at a great price. We are very pleased with this company. Whatever you do, avoid Radiant, they truly suck!

Jen S.

We have a new plumber! Jeff and Ted answered fast, came out to estimate the job quickly and got it done neat and clean and for 1/3 of what ARS quoted us. Ted also was very informative, walked us through how to operate our new water heater and was just a genuinely nice guy. Thanks so much. We have an old house and I'm sure we'll be calling Thunderbird again soon.