Thunderbird Plumbing Company

Tara H.

From start to finish, Thunderbird Plumbing is the best! Plumbing pros! We discovered a hot water line leak that was steadily leaking water through the floor, into the house. Ted was responsive and came to check out the issue and give us an estimate the same day I called. He helped us with a short term fix until he could come back and do the full repair. Jeff and Ted returned a week later to complete the job (cap at the leak and reroute the line). They were on time, friendly and worked well together to diagnose the issue and fix it. They were fast and less expensive than another quote I received. We were grateful they were recommended to us! Thanks Thunderbird!

Emily H.

Outstanding. Our water heater needed replacement. Jeff and Ted came over and did a fabulous job. They were efficient, very clean, respectful, followed covid guidelines and did the job so quickly I am astounded. They really are exceptional in this day and age and I am already planning to hire them for my other plumbing needs. Thank you Jeff and Ted! I am always a little skeptical of yelp reviews but in this case, everyone was right. Two thumbs up for sure!!

Jonathan H.

I am a fan! We have complex water heater issues at our home related to the original construction. There was no easy solution. Jeff spent much time problem solving instead of just ripping open walls which would have been much more costly. He came up with a solution that works perfectly. Ted and Jeff fixed other items in our home as well. I'm so thankful to find people that are top notch in their craft, kind, professional, easy to work with and very fairly priced. Thank you again for all the wonderful work!!!

Kevin L.

Five stars yet again. A different plumber quoted me for a job, and Jeff saved the day by validating the quote, but came back with quality work at a lower rate, which was incredible and unexpected. Thanks, Jeff! Appreciate you!

Ty G.

Thunderbird Plumbing stands out as an exceptional service and customer oriented company. Thunderbird was one of three plumbing companies recommended by my fantastic realtor and I sought estimates from another five via Yelp.

I needed replacement of the Pressure Reducing Valve (PRV) for low water pressure, a hydrostatic leak test of the drain lines, and a basic leak test of the freshwater lines.

Jeff, the owner of Thunderbird, responded same day and was able to provide a detailed estimate the following day (a day sooner than anticipated). We were communicating via Email and his responses to my many questions were timely, detailed and very easy to understand. Thunderbird's estimate was on company work order/invoice letterhead: the only company to do so. And yes, the completed work came in right on the estimate! No surprises!

Of the five companies via Yelp, I received replies ranging from no reply, to asking me why I needed an estimate, to a required $89 service call just for an estimate, to a range of estimate prices. Of these, some were detailed estimates, others were not. Anyway folks, I did my homework!

After scheduling with Thunderbird for the following Monday, I had to move the work back a week. Jeff was able to accommodate the change- no problem! This was a huge relief, considering how busy the skilled trades are in Austin right now (the housing boom).

The PRV replacement involved digging in the front yard and Jeff was amazingly tidy: putting plastic down first, cutting the sod layer separately, and putting all sod and dirt on the plastic. When the PRV was fixed, you could hardly see where any digging was done at all!. The hydrostatic test involved removing one toilet and when the test was done, he put the toilet back with a new wax ring, new retainer bolts, and new caulk! This was great! Jeff provided pictures, for my records, of the water pressure test readings and various phases of all the work.

This was a new home purchase for me, though I've lived in Austin a little over 30 years. I can easily say Thunderbird Plumbing, and the owner Jeff Plunkett, was the best experience I've had with a plumbing contractor! I will use Thunderbird for any and all of my future plumbing needs, guaranteed!

Hae Young B.

Before Covid, we were very satisfied with their services for the plumbing issues. But after Covid, we were not able to schedule with them. We left the messages twice but they never returned our calls.

Jaime F.

Thunderbird installed my new backflow preventer after my old one froze and burst in the winter storm. Showed up on time when promised and did a great job on the repair. Would highly recommend!

Jacque B.

Jeff is awesome!!! Our water heater died!!! I sent him the pictures. Jeff was patient as we were working with the insurance company and a warranty company. Finally just working with Jeff and the insurance company!!! His quote was very reasonable seeing that he had to bring everything up to code. That evening he texted me to make sure everything was okay. We have a new plumber!!

Alexandra G.

We needed to have one of our water heaters replaced in our new home, because it didn't seem to be working too well. After contacting Thunderbird Plumbing, I got a text message from Jeff and we were able to get the whole thing scheduled. He was able to give me a quote based on pictures I had taken of the attic space and water heater. He was able to schedule it for just a few days later (he even offered to come sooner, but it didn't work for us). Right on time, Jeff and Ted showed up and quickly got to work taking out the old water heater and setting up the new one. They were very careful about my floors too, and put down plastic tarps. While they were here they even flushed out the other water tank I have, to make sure it doesn't collect too much sediment. Jeff answered every question I had, and helped clarify which upgrades were needed to get up to code - something that other companies didn't seem to want to tell me directly. I'm so happy with the work they did, and will definitely call them in the future if I need any plumbing work done around the house. Thanks!

Brittany R.

I cannot recommend Thunderbird Plumbing, and specifically Jeff enough!! I have a Home Warranty and they sent a plumber out a few months ago who stated there potentially was an issue with the timer so I almost hired an electrician, per his recommendation. Fast forward a few months, and after seeing amazing reviews about Jeff, we reached out and asked him to come over and diagnose our hot water heater. He did a wonderful job explaining the details of my 40 gallon hot water heater and helping me understand what should be expected of this unit. Though we did not do any work at this present time, I literally asked Jeff for for business cards so I could give them to friends. We will only be using Jeff as our plumber and truly cannot recommend him enough!