Thrifty Rooter

Jeff S.

I called Thrifty Rooter Monday morning (3/27/17) thinking my septic tank needed to be pumped out since all my bathrooms were backed-up. Thrifty showed up when they said they would and the two gentleman from Thrifty were courteous and knowledgeable.

I told them the Septic tank was last pumped out in August of 2015, and they said it was unlikely that the tank was the problem. After an visual inspection of the tank and the clean-out fitting, they quickly found a clogged pipe that feeds the Septic tank.

Using a high pressure hose they quickly and efficiently cleared the problem. They let me know they could not ""feel"" any roots invading the pipe, but if the problem returns I might need to have the pipe checked with a video scope.

In the end they fixed the problem and were gone in less than an hour, and their fee was very reasonable. I strongly recommend Thrifty as your first call when you are having plumbing problems!

M O.

I absolutely love this place. If I have a problem, they come immediately. Just had them install a water heater in my house. Great business!

Deelace B.

Strange to even be writing a review for a company that never even showed up for the freaking appointment. Long story short, we bought a house, I made an appointment while we were still in escrow so the appointment was standing for about a month for a $4,000 job. 2 days before the appointment I hadn't heard from them to tell me what time they were coming. Spoke to the office and they said they would call me back. The next day I called back since they didn't. They still couldn't tell me what time they would be there. The day they were supposed to show up they never showed or called. The next day was Friday and I called at 8:45 to find out what was going on. The guy that I spoke to (John?) said that he and another guy were coming ""this morning"" to camera the line and show me what had to be done. Needless to say by 10:30 when they hadn't called or shown up I called another company who showed up by 1, did the work, explained everything to me as it was being done, and was extremely helpful. They were paid and gone by 3:30. And guess what??? Never did thrifty rooter show or call me. Amazing. Call Fletcher's. They may be a little more pricey but worth every penny and efficient!!!

Michael M.

Called home warrentee and they wanted us to wait, with no water, for a company from another town to come out on monday. Called Thrifty Rooter, friendly service, came out on a saturday and had the broken main fixed in under an hour. Resonable price for weekend service too. Thank you!

Denice B.

These folks have very poor customer service - they don't answer phone calls and don't give estimates. Expect a $400 bill for ANY work.

Jacob W.

We had a minor clog in our toilet and called thrifty rooter. Not only did the plumber show up 2 hours late, but the job also took him a matter of 5 minutes. We were billed the next day for 90 dollars. There were no supplies costs and the job took five minutes. Very disappointed that we were charged this ridiculous price for a ""full hour of labor"".

Colleen A.

We were trying to fix a leaky faucet in the kitchen, when it began leaking out of the shut-off valve. I saw that Thrifty Rooter had 5 stars for reviews, so I chose them to come out. Clayton came out and tightened the cap we put on the angle valve and told us that if it keeps leaking after that, he would come out and fix it free. It did leak again, and as promised, he came out and after 4 trips to the hardware store, he fixed it. I was very pleased with the promptness, courtesy, and explaination of all that he was doing. He was friendly and very kind and extremely patient with the frustrating repair. Thank you, Clayton, and Thriftly Rooter.

Sara W.

We have an old house and the drains get backed up periodically. Used these guys twice and totally recommend them. Super easy to work with and very cool people.

Tracy D.

We had a small leak from sprinkler pipe outside because the home builder did not install it correctly. I was able to get someone out that day (not even an emergency) and they were friendly and provided an explanation of what they recommended and options. The price matched what I was expecting for the work completed.

Merrie B.

My husband and I are new to the Chico area, we had an emergency plumbing issue with our pool. Having only lived in our new home for a few weeks we didn't know where anything was. They guys with Thrifty plumber showed up within 15 minutes and got the water to our pool shut off before the entire backyard became a swamp! They showed us what to do and how to do it. THANKS GUYS!!