Thrifty Rooter

Jean H.

I have used Thrifty Rooter for years and they are prompt, reliable and friendly. No one wants plumbing issues but they make it as easy as possible and priced reasonably.

Thomas G.

Hands down the best service and technicians for septic pumping. Stop calling around. This is the service you want. Prompt and affordable. They are locally owned and they won't overcharge you. I have used them multiple times now, and they earn the 5 star rating. Thank you Thrifty Rooter.

Jocelyne K.

I want to thank Thrifty Rooter for having reasonable fees, and for providing excellent service. In particular I want to thank Zach.
After having had a really bad experience with another plumbing company (you can find my review here on Yelp) I called Thrifty Rooter and Zach was able to do the job the owner of this other company couldn't do, for a fraction of the cost. I am talking about hundreds of dollars difference.
Zach informed me right away that it would cost $140.00 to use the snake in an attempt to remove the blockage (versus $375 for the other company). He also informed me that if that didn't work, there would be another $70.00 charge to remove the toilet to find the clogged area, clear it and replace the toilet (versus over $800.00 for the other company)
It took Zach over an hour of hard work. He spend quite a bit of time and energy using the auger in the toilet but it didn't clear it. He then took out the toilet and was able to remove some blockage. He replaced the toilet. He also found a clean-out vent outside the bathroom (the other company didn't), so he brought in a large machine with a much longer snake to clear the entire pipe all the way to the septic tank.
It's clear that Zach cared about doing the best possible job in order to take care of this customer's needs. I really appreciate him and Thrifty Rooter's reasonable cost of doing the job for a fraction of what the other company was going to charge for the exact same job. Thank you Zach!!
I highly recommend Thrifty Rooter. You can trust that they'll get the job done, will be up-front about their fees, won't scam and gauge you like some other company does. Do not hesitate to call and schedule jobs with this company. I will definitely use them in the future.

Adam S.

This business is incompetent, full of excuses and not very polite. Called to schedule service, explained what was needed. Had to wait 4-5 days for appointment. On day of appointment they called from an ""unknown number"" wanting to show up at a different time than scheduled. I called back 5 minutes later and the tech no longer available. Moreover, the equipment needed for the job was not available (even though the needed equipment was explained when appointment made) meaning they could not accomplish anything on the appointment even if they came. There were numerous excuses about new staff and being short handed. Did not seem to care about inconvenience to home owner who waited all those days for appointment.

Sally W.

Our landlord had used Thrifty Rooter for years, and we have lived in the Barber neighborhood for 4 1/2 years. Every time we need to call, they are professional and fix the problem quickly.

Jared C.

A++

Called up, had someone that could come out in a few days

Super helpful dude came over
Explained the situation
Proposed a solution
Got to work
Finished up in an hour

Really great service

Could they do anything better? When trying to get an appointment I had to wait on the line for 5+min, but really wasn't a big deal

Susan B.

2 hours late and then spent 15 minutes to look and couldn't find . So they just left. Waste of time . Worst customer service

Devious H.

Recently bought a house that was signed off from Thirty for septic inspection. They signed off on my loan, saying the level was not full and that inspection showed there was no problems. Three days after moving in we noticed there was water pouring from the ground. Come to find out that was my the septic tank that was buried. I called the people who helped sell me the house and they said it should have been noticed during the inspection. The dirt around the septic system had not been dug up any time recently to check the levels. I dug it up myself, to discover my septic was full to the rim! I called them and asked why they had signed off on a full tank, and they told me ""We did the bare min. that the county requires"". You signed off on it, yet its full ? I called them asking for them to make it right, maybe even a discount and they refused. If the loan company and the selling agent call you maybe you messed up ? Thanks for setting me up for a shi***y situation!

John S.

This happened about a week ago, and I really thought this might need some attention. The Thrifty Rooter guys (two people) showed up on my doorstep NOT wearing masks, and I asked them to wear masks before coming into my residence. One person responded that he ""has to now walk to his truck to get a mask."" Good grief...there are nearly 3000 deaths a day in the US do to Covid, and I would think a business that enters people's homes would require their employees to wear masks. I get it, not everyone likes to wear masks, but we need to be careful in these days where Covid numbers are on the rise.

Please inform your employees that masks are not optional when entering someone home or business, especially when your business is in and out of many homes and businesses on a daily basis.

Thank you.

Cassandra F.

Thoroughly happy with the service we received! Called yesterday with urgent problem, they showed up this morning. Made the effort to work us in to their schedule. As our project required digging down three feet, it took a little more effort than normal. They also fixed a drainage issue, and added two extenders, so no more digging! Pleasant, professional and done by noon! Amazing.