Thor Industries Plumbing, Heating and Air Conditioning

Edwin L.

Called Thor Industries this morning as my water heater started leaking last night. I spoke to Troy who was able to schedule me in the afternoon of the same day for a very reasonable price. Keith arrived promptly at 4pm which was on the early side of the window given to me (4-5pm). He made sure that water from the pan did not spill over to my garage walls. He completed the water heater replacement efficiently and cleanly. I am definitely going to use them in the future for my plumbing needs and consider them for HVAC services as well.

Dale S.

Contacted Troy on a Saturday morning. Told him the problem I was having with my shower. Showed up about 20 mins later. Verified the problem went to get the part to fix it. Fixed that and noticed another problem I was having with the shower. Fixed it right away. Great experience. Fair prices. Fixed all the problems in probably less then an hour. I will call him again if something else comes up. A+.

Henri C.

I had a major plumbing issue. My water shut-off in the garage blew up. Troy with Thor Industries was here in 15 min. We could not locate the water main and had to call the city. Once the city showed up and shut the water off to the community. Matt and Troy were able to help me replace the shut off. They saved my house from alot if damage. Thank you Thor Industries

Dan L.

Knowledgeable, responsive and reasonably priced. Used them for some plumbing issues and was very satisfied. I recommend them.

Kenny C.

Fantastic experience. Emailed them my problem which I thought was a condensation line blockage late Sunday night. Early Monday morning Troy contacted me to schedule an appointment for that day. He even came to my house after posted operation hours due to my work schedule. Troy was polite and quickly assessed and fixed my problem. Even took the time to look at another small issue and offer advice without blinking an eye. This amazing customer service is rare to find now a days. Would definatley call Troy and Thor Industries again.

Ladonna G.

We had a plumbing issue and we had tried to fix it and the situation just kept getting worse so I went on to Yelp to find a plumber and Thor Industries had all excellent reviews so I sent an email to them at 10:30 last night not expecting to get a response until this morning but the owner responded to me and answered my questions and asked when we would be available for him to send somebody out and when I text him this morning to find out when they would be there he said between 8 and 10 a.m. and they were and they were extremely helpful went through what it happened what went wrong and they fixed it they were extremely professional and I told them that between the owner responding to me last night at my most frustrating time and them coming when they were supposed to and how they were that I was definitely going to keep them in my favorites and they are my go-to plumber From This Moment On I appreciate it everything they did they were definitely worth the five stars I would have gave them more if that's the case and extremely I don't even know if it was reasonable but they only charged us $185 to fixed a water valve which had been the pipe had been cut off and so they had to replace all of that and then we had a leak in the bathroom and I counted it well worth it

Steve G.

Outstanding customer service, punctual, dependable and extremely fair pricing is what comes to mind when I started putting together my review for Thor Industries. When I requested a quote from 6 vendors on Friday evening Troy was the 1st to respond. He arrived promptly on Saturday morning as promised, troubleshot my hot water heater issue, provided a very fair quote and had everything up and running within 90 minutes. He and his associate were courteous and informative. He explained what he would have to do and took extra care while installing. He provided a warranty on both service and parts. I highly recommend Thor Industries and they are my plumbers of choice from here out!

Peter B.

So we used Thor on two occasions: a leaking toilet and a broken ac unit. Both times they were able to send repair men same day. First time I paid $140 which I thought was fair and reasonable for one hour of work. The second time I paid $450 for the ac repair. Before calling Thor I got diagnostic done by another company and they were pushing new unit for $6500. I'd say spending $450 made me actually happy.

Both times I was happy with the employees sent to my house; nice, polite, seemed knowledgeable and, most importantly - effective. I don't know if they are the cheapest in town, but I would trust them on both - their work and their estimates. Will definitely call again if need be.

Erin H.

These guys were so awesome! Solved my plumbing dilemma after hours, quickly, for less than any other quote, leaving no trace that they or the problem were ever there.

Russell C.

The service from Thor is excellent! I called about a leak under our kitchen sink and they came out the same day, fixed the leak and took care of a few other issues. Their prices are very reasonable. If I ever have any other plumbing problems they will certainly get my business.