Thompson's Plumbing Solutions

Christie B.

Jeff treats plumbing the way an artist treats his work. He takes real pride in being able to diagnose plumbing issues. The first time he did work for us, we had already had several plumbers out who couldn't figure out the problem. Within a few minutes, he had diagnosed the problem. He did the repairs, and the problem was permanently fixed. The repetitive issue that had plagued us never came back as long as we opened the home. Since then, he has done work for me and also for clients and has always done a stellar job.

Kyle R.

I wish I could give 6 stars. My whole house was backed up. Thompson is amazing, extraordinarily knowledgeable where a previous plumber failed, with great prices, and identified and fixed additional issues such as my low water pressure ""no charge"".

First, neither I nor the first plumber could locate where the main access line was. Thompson used his knowledge of where it exits from the crawlspace and the angle it has to make to the city line to know exactly where to dig, then dug, and found it. He cleaned it out, and observed that the pipes under the house were sagging (he showed me and they clearly were), resulting in sewage needing to go uphill, which it why the whole house backed up in the first place (and would happen again with time). He spent hours under the crawlspace fixing the slope and installing stronger metal straps to keep it in place (it had been supported by cheap plastic), with a 10-year warranty on his work! Then, he checked the house, and observed that the water pressure was low, and fixed that ""no charge"" as a bonus, identified that my sink faucet had calcification resulting in low pressure on that in particular (""no charge""), increased my water temperature ""no charge"", and sawed and put pipes on the formerly-buried sewage access lines so they could be found again once I put the dirt back ""no charge"".

Suffice to say Thompson is amazing, probably the best plumber in Prescott, in terms of all four of knowledge, prices, skill, and kindness. This is the guy you want to call.

Edward D.

I made 3 appointments with this plumber and was stood up twice. The third time he cancelled on me later that day so customer service is improving I guess you could say.

Richard C.

Came the same day I called and repaired my issue that previous company did not repair. Friendly and knowledgeable about his work. I will use him again for sure!

Emily G.

I have called Jeff twice for consultations on plumbing issues. He has provided a ton of information and counsel including (in my case) details of of the legal issues related to the matter, the proper channels to deal with the issue, etc.

Tina G.

Jeff is so awesome! Anytime I need plumbing work taken care of he's the guy I call! Very fair with his prices and always shows up on time. He does the job fast and accurately. He's also very friendly and has been a lifesaver for me! I highly recommend Thompson's plumbing!

Cindy J.

Jeff Thompson is responsive, knowledgeable and has very fair pricing. He saved us after we had a very negative experience with our home warranty company who sent us Pruitts Plumbing. Pruitts showed up with an inferior snake to unplug a sewer blockage. They spent 2 hours with no results and asked that we give them $3500 to proceed and determine the problem. Of course we immediately sent them away. Jeff was here within a couple of hours with the proper tool and the blockage was cleared within 5 minutes.

Jeanne G.

I had a sewer backup he cleared it. Jeff is fast and reliable.

Neal G.

Excellent work. He had to dig a trench to repair some drain line. After the work was done you couldn't even tell he had been there.

Ron C.

Quick service and knew what he was doing. Good price as well. Highly recommend.