Thompson Plumbing

Cindy S.

Ryan had to come back - only four months after someone who worked for him did not install a bathroom faucet properly, it was loose, leaking underneath- a mess. My post from last March was unfortunate - having the opportunity to speak with Ryan about it today cleared the air and more understanding. As always he fixed the problem today and made sure everything was in working order. He is very meticulous about his work, cleans up his working space -you'd never know he was here. Thompson Plumbing is the real deal. Support our local small businesses. I highly recommend them. Thank you Ryan for coming out and making things right.

Gokul V.

Thompson was really quick to respond to my request. We had an emergency water leak at around 9pm and Thompson came by as soon as he finished with another customer and not only fixed the issue but also explained what happened and what he did to fix it. He's responsive, reliable, professional, and delivers quality work. I highly recommend reaching out to him if you have any plumbing issues.

Geoff C.

Ryan does top notch plumbing work for great rates. He's passionate about taking care of his customers and making sure he's fully resolved everything.

Andrew Earl M.

Ryan came out very late in the evening on Sunday for a what seemed like a simple clogged sink. It was not simple, he fought through a very persistent clog that was only made worse by some sub standard plumbing work that had been done before we bought the house. Ryan went the extra mile and fixed the problem regardless of the late hour. He was also very clean and thoughtful of not leaving any mess behind when he was done. Very professional and thorough. I would recommend Thompson Plumbing to anyone.

Cheryl A.

2/22- Scheduled an appointment with Thompson Plumbing from 10am-12noon. No one showed up. No one called. Sent an email. They replied that there was a mixed up in scheduling. They asked me if we can reschedule. We said yes for 2/25 (10-12). They confirmed thru email that new schedule is a go.

2/25 - Appointment was set from 10am-12 noon. Thompson Plumbing sent an email at 9:45am saying that they changed their mind won't come for the appointment nor provide a quote. We could have done something productive this morning if they cancelled the appointment YESTERDAY. Very, very disapponted with this company. I normally will not provide negative feedback to any business. But this one really crossed the line!

Emily F.

Showed up ASAP. Very kind and considerate. Very professional even with the homeowner being away from the house. Carla and Ryan were fast, polite, and efficient. Highly, highly recommend this business!

Gaurav S.

Great people to work with. They responded quickly to my request , were the only plumbing people to show up thoroughly examine and provide an estimate on the work needed . They then went to work and not only fixed the problem but also cleaned up and did preventive work around the problem area at no additional charge which was really nice of them.

Followed all safety protocols, were polite, pleasant ,professional and estimate matched actual final cost. They also took the time to move things back into place after they were done.

Ryan and Karla went above and beyond what I had expected.

My go to plumbing company from now on.

Pete G.

I shared additional information and photos with Thompson Plumbing. They scheduled time for a free estimate. They did not show up and they did not call to reschedule.

Thompson Plumbing, in response to your reply to my initial review.

As I recall, I sent you a text when you did not show up inquiring if you were still coming over. You replied the following. I did not hear from you after 3pm.

'Hello we are surrender installing a commercial water heater and that takes some time we want to come
By today if for some reason it gets to late may we come by tomorrow? We will know by 3 is where we are'

Your statement that that got back to me at 3 to reschedule is not true. I hired someone else for this project.

Ed W.

Thompson Plumbing was great to work with. Their price was very reasonable and I appreciated the fact that they treated my home as if it was theirs. They made sure the work was done to a high quality and cleaned up and took the extra steps to make sure every last detail was completed correctly and to their own satisfaction, again, as if it was their home they are working on. Thompson was very easy to work with and I would use them again for future plumbing needs and would recommend them to my neighbors and friends. If you want to support a local business, or just to have a good quality, trustworthy plumber working on your home, give Thompson a call!

kathy g.

We just moved into our home and found multiple things that needed to be addressed. This included our water heater, a gas leak, furnace and water line. We first reached out to pg&e, roto rooter and other plumbing companies, none were able to help us or would not be able to come out for a few days. We finally found Ryan. He was very responsive and able to come out the same day. More importantly he was able to get the job done. I would highly recommend.