Thompson Family Plumbing & Drain

Katie W.

Thompson family plumbing was recommended to me by another plumbing company in town because they are the only plumber that uses an epoxy treatment to line old, rusty, broken pipes. They came right out when I called, gave me the estimate and the next week began the process. They were extremely professional doing everything possible to protect my floors, walls, and furniture. They even let me watch and fully explained the process. Friendly, knowledgeable and kind. What more could you ask for when people are dealing with sewage!

Constance C.

Dustin came on time and was very responsive to our needs. Our final price was exactly what we expected and the work was completed on time. The photos we received were much better than what we expected. Thank you!

Margaret P.

Another day, another plumbing issue. Two of them. But another fabulous plumber, Rudy Gallardo showed up on a Saturday to fix one problem, and ended up fixing several. Rudy took his time diagnosing the problems, then fixed them flawlessly, leaving my home clean, tidy, and problems resolved. Thanks for your great customer service and attention for detail

Ashley B.

Trevor came by and was so professional , clean work quality , knowledgeable & friendly . Thank you for such a great job. Go Downey

Mark L.

Typical bait and switch. All I needed was a drain cleared in a tiny house. They said they were having a special on drain cleaning and when they got there they wanted 280 dollars so the high school kid in the neighbor hood cleaned it out in about 15 min with his own snake! Be aware of these guys!!!!!!!!

Isabel S.

We are very happy for the service Thompson family plumber provide. Very professional and will recommend to family members and friends

Scuba S.

Thompson Family Plumbing hits the mark with customer service! The technician was professional and polite. The staff was very attentive and checked back with me frequently about my scheduled appointment. However, the quote I got to fix some leaks in my irrigation system and pool fill line (all above ground) was way out of the ball park. Had to go with another local company that charged half of what I was quoted.

Dave H.

I needed a faucet installed and four shut off valve's replaced, along with service on my reverse osmosis system. First, and this I've come to find out is a huge plus for Havasu, someone actually answered the phone, responded and actually showed up!

I made an appointment for the next day. They called back the next day to tell me my plumber, Rudy was on his way. Rudy arrived on time, was friendly, polite and professional, even putting on booties over his shoes before coming in. He quickly resolved my issues and even recommended some local eateries. They only negative was the cost which I felt was a bit high but I'm new here and not sure about that.

A B.

Horrible experience with this company.
Waited 5 hours for technician to show, office called said he needed another hour and no show. Office called to reschedule, reluctant I rescheduled for next day. Technician shows up says he doesn't have time to do my p trap because he is leaving town. Manager called me rescheduled for third time. Technician comes out give me a new quote that is substantially higher than original quote with less work!

My profession is repair cost evaluations for insurance companies. These folks were so far out of line I asked them to leave. They performed non work and tried to charge me. 675$ for a p trap replacement and I supplied the parts.

Complete scammers! Stay clear of this company

Robyn P.

Thompsons plumbing sent someone out the very next morning after I contacted them. Dustin was prompt and knowledgeable explaining everything to me and fixing all my issues. Went above and beyond checking out everything in my recently purchased home. Thank you so much!