Thompson Family Plumbing & Drain

Billie B.

They were great. Very professional and quick to respond. They moved their schedule around to help me with my emergent situation. I would highly recommend you give them a call.

Shane D.

I had an issue with roots coming out of my drain lines and my system backing up called a plumbing company that did not give me the answers I was looking for so I called Thompson family plumbing they sent John out. He came out immediately diagnosed my problem, told me what it was going to take to fix it and got it done the next day. I would highly recommend anybody use this company.

Tiffiany T.

Bought a house and needed to have the plumping checked. The guys that came out were professional, extremely helpful and went above and beyond what was asked to ensure that my house was in tip top shape. Fixed all pipes and toilet issues quickly and efficiently. Ran video feed on all pipe lines to make sure everything was clear.

They had to seal a toilet and 24 hours after they left it was wobbly. They sent the guys back out within 2 hours after i called, the same day, to reseal and fix it! AWESOME SERVICE! Those of you that live in Havasu, know same day service isn't usually something you can get out here!

I highly recommend this company!

Private N.

Best plumber in Lake Havasu City!

I've worked with a few plumbers in the area, and none were as knowledgeable and personable as John. I own a few rentals in Havasu and my plumbing problems that pop up are always time sensitive. In all cases John and his team were able to squeeze me onto the schedule and knockout the work at a reasonable cost.

My first experience with John was for a leaking shower mixing valve. Prior to John's arrival I went out and purchased a couple replacement valves to ensure the job could be finished on the same day since I had renters in route. After John's inspection he was able to determine that I actually had a repairable valve that cost far less to repair than an entirely new valve. He had the parts on hand and knocked out the work in no time. He also gave me a little tutorial on how to repair it myself if any of my other showers in the home fail in the same way.

Thanks John, and the rest of the team over at Thompson Family Plumbing!

Kathy P.

I can't say enough about Thompson Family Plumbing. From the time you book and appointment with them , they keep in touch with you. All techs are professional, clean up and don't leave a mess, give you a complete estimate of cost before they start. The real bonus is sometimes its less than what you were told.. they always pass this savings back to you, the customer.
My tech called to let me know he was on the way and to double check what he was doing that day for me. I'm 73 and was having new toilets installed. John picked everything up for me and once again I'm a happy client..or should I say new found friend. Thompson Family treats you like family.. not just someone with a plumbing problem. Anthony even called next day to make sure there were no problems and I was satisfied..when was the last time anyone called you to see if you were happy with work.
Look no farther..great service..good value for the hard plumbing jobs they do and good looking techs too.
Choose Thompson Family Plumbing & Rooter.. you'll never call anyone else again for your plumbing needs.

JoAnn G.

John was very professional and pleasant
I used Thompson 2 other times and each time I have been extremely satisfied.
I highly recommend Thompson Family Plumbing..

Audrey V.

There is not enough space here to write the review. What a great experience with a plumber! Boy that sounds silly, but they went out of their way to contact me and keep me updated about my appointment and then John showed up on time ready to go. For anyone who lives in Parker, this is somewhat of a miracle experience!!
I purchased a water heater and John installed it perfectly. It was a clean and simple process and I am grateful for such a positive experience. If I ever need a plumber again, Thompson's will be the only call I make and if you ever need a plumber, it's the only call you should make.

Kristie Y.

After nothing but bad luck with multiple plumbing companies, Thompson Family restored some faith. They were on time, even early. Honest and kept their word. They kept contact through the entire process.

Rita K.

I had new faucets and pop ups installed in three bathroom sinks. The service included installing angle stops and connecting to the existing lines. All in all I am satisfied with the installation. However I am giving 4 stars instead of 5 because the technician had to come back two times to fix leaks that developed after he left.
When the technicians left, everything seemed fine. However, after I filled the sinks two or three times leaks developed around the pop ups in all three sinks. When I called to report the leak problem, late Friday evening, the company was very responsive, stood behind their work and sent the technician back quickly. He actually came out Sunday morning.
In general I was impressed with the company's professionalism and responsiveness in setting up the estimate and service appointments. They provided an extensive contract spelling everything out in detail. There was excellent communication with reminder emails and texts with notification of arrival times. I really like my new faucets. They look good and are working fine now.

Tiffany V.

We called Thompson Family Plumbing and we're able to get service very quickly. The team was very knowledgeable and professional. I'd definitely recommend using Thompson Family Plumbing for all of your plumbing needs.