Thompson Family Plumbing & Drain

Don C.

I messaged Thompson's plumbing late last night with a leak in my ceiling. I received a call in the morning scheduling a visit with their tech Dean. Dean came out and was upfront about the process and what needed to take place. He found and fixed the leak and then when above and beyond to request he check my water pressure after noticing it during the initial fix. He found that my pressure regulator was bad and pushing way too much psi into the home causing issues. He quoted me the price for repair and fixed that same day as well. Although I ended up spending more than initially thought. Dean's attention to detail surely saved me in the long run with costly repairs and potential water damage. I will definitely use and recommend their service in the future...hopefully not too soon though.

David S.

From start to finish, the company was professional, prompt, and very considerate of my needs

Mike K.

I worked with Nicholas and a job that I thought was going to be bigger than it was he took care of it in less time and problem was resolved promptly. He was professional and courteous. I will use them again on any plumbing needs.
Thank you
Mike

Katrin S.

I called Thompson Family plumbing this morning for a leak on my outside faucet. Dean was dispatched and I was kept in the loop on arrival time. After Dean completed the original requested work he identified another issue that needed to be fixed to ensure I don't have pipes in the house breaking due to high water pressure. The cost is fair pricing and I will absolutely use Thompson Family Plumbing again if I need additional work done.

Cristina D.

Dean came out to our house to work on two bathrooms. He was not the original plumber scheduled, so came out at the last minute and worked through the evening. He was professional, friendly, and knowledgeable. He did not try to rush, but worked hard to make sure both bathrooms were in good working order. We highly recommend Dean and Thompson Plumbing.

Gregory W.

Good morning!
We like to give thanks to two amazing gentlemen Ulysses/Ramos for doing an excellent job remodeling both of our upstairs bathroom/fix the leak in the garage of our home. They both went beyond the call of duty. My wife, and I was stressing do to water damage, which the extent from water could do some serious damage/mold...etc. Wow. Ulysses from a compassion able heart spent time explaining the damage, did a walk through with us, which comfort us. As a team they did an excellent job, they both love their profession, and care for their customers. I respect their attitude/behavior. I thank God for their ability to explain with reason the job is not as bad as it look. I recommend Thompson plumbing they are amazing. The two awesome gentleman has my business for life. We love our new bathrooms. I give them a 5 star, Thank you.

Jan R.

Ulysses was professional, clean, and careful. He took time for explanations about what he was doing and why. he pointed out things that could be improved or needed to be fixed. I feel secure that what he did was done right.

Robin S.

There is never a question in my mind about who to call when I need a plumber! I will always call on Thompson Family Plumbing!

One of my water heaters failed on Friday. I sent a message (non-emergency) and got a phone call early Saturday morning from Tracy. She scheduled me for first thing Monday morning. Joseph showed up, looked at the issue and gave us several quotes for replacement (the water heater was 20 years old).

We decided on a tankless system and he gathered all of the information he needed to get the job done. He worked diligently most of the day to remove the hold unit and replace it with a beautiful new tankless. He had to re-plumb some piping and the exhaust but got it done beautifully! The job was completed neatly and professionally.

Joseph was such a pleasure to have in the house. He was not only professional but extremely personable, efficient, and tidy! He hauled off the old water heater and cleaned everything up.

He also did not mind me always looking over his shoulder and asking questions as he was working. He is a wonderful representative for Thompson Family Plumbing!

James E.

Thank you once again to Thompson Family Plumming!... Granted, suffering from plumbing issues is never a fun time, but I am so fond of the business model and level of service I've always received from Thompson Family Plumming... I will call no one else. This week we had a plumbing issue in the bathroom necessitating professional help. I called Thompson Family Plumming and Ulyses Ramos responded. I cannot say enough kind things about Ulyses' obvious ability as a plumber, or his exceptional level of friendly service. He explained all of my options, and walked me through the steps of choosing the right option for my situation. It literally took less than 45 minutes for Ulyses to fix my problem and leave me with a fully functional restroom at a very fair price. I have to say I have always had this type of service from Thompson Family Plumming and I cannot say enough good things about the business or its Staff. I highly recommend them to anyone needing Plumbing Service and ask for Ulyses.

Kellie C.

I had the pleasure of making my appointment with one of their customer service reps Ashlyn. She was such a breath of fresh air with her bubbly, genuine, empathetic and professional demeanor.
John and Ismael were the technicians sent out on the call. I came to find out John is the owner. You can tell he takes pride not only in his work but his other technicians work ethic and professionalism. These guys were just amazing. They went over everything with me in detail.
I knew exactly the culprit to my blockage and they were very efficient and communicative every step.
John even took a look at something else for me and was able to fix that too.
Also, I paid what I was quoted. That's something that doesn't happen too often in today's day of inflated prices.
John was personable and I really enjoyed these two gentlemen in my home.
I will definitely be using them for our future rooter needs.
Would recommend happily!