Thompson Drain And Plumbing

Tony H.

Thanks so much to Jeff and David for your quick response and reliable service!! We have always used GNG, and always will.

Amanda B.

George is the owner, and from my first phone call through my next couple of visits he advised me on everything I needed and walked me through my plumbing project from start to finish. Really a great guy and professional group of people who know what they're doing and make sure you are taken care of. The storefront has a big supply of everything plumbing and more and I recommend this outfit without any reservations. Thanks!!

Sue B.

GNG Plumbing provides quality, professional, and polite plumbing services at competitive prices. Today they replaced my *31 year old water heater* they originally installed with a brand new one. I'm always impressed that the techs ask permission for anything, show me things I need to know as homeowner, and happily answer questions. They are great about cleanup too! Their text and phone appointment reminders as well as transit communication is hugely appreciated as well as appointment photo documentation too. They installed and service my grinder pump as well and replaced a frozen water line January 2023 too! Great company!

Mariah C.

Until recently I would have given the company 5 stars. But we called and they came out to install a refrigerator ice maker. My husband told the plumber that there was a leak in the valve at the wall. The guy said it wasn't, that the leak was in the supply line. So my husband assumed he k ew what he was talking about since he's the plumbing professional. About three days later we got a call from the management company that there was a leak in the unit below us. Sure enough it was the valve just like my husband suggested. The owner was flabbergasted when I called and questioned it, asking that the technician make good on the repair. I have used the company for 17 years and til now, I would've given them 5 stars. From now on I will be using someone else.

Emmett B.

MY husband and I highly recommend GNG Plumbing Company. Their employees, Justin and Alec were professional, knowledgable and courteous and repaired our grinder pump and installed an ejector pump the day we called,even during a rainstorm. Thanks guys!!!! We really appreciate your hard work.

Southern 1.

GNG Plumbing have the best customer service !! The Service Techs are very professional and answer all questions to help you understand the work being performed. I would recommend them to anyone !

Rhonda U.

The Peninsula Gulf Shores Al. GNG Plumbing upon learning we were having a problem with our Grinder Station were immediate in their response. They were able to identify the problem and even though parts were needed, they were able to have the system running as a temporary fix until the next day. The Plumber on the project, professional,knowledgeable and explained the process, while he was here he also serviced the unit. Pricing was more than fair. If you require a trustworthy and fair company, I would not hesitate to recommend GNG Plumbing and Air Conditioning.

Chris M.

Before I contacted GNG, I had two quotes for replacing my grinder pump. I was told that it was inoperable and had to be replaced. I called GNG after being delayed by 4 weeks and the same morning, met Levi and Alec. This was the first time someone actually inspected the pump (others just said, """"trust me, I do this for a living, I don't need to see what lies underneath"""") The pump is operable, working just fine and I saved $7000.00 by calling a REAL PROFESSIONAL who included a full inspection and cleaning. I will continue to be a customer of GNG because of the professionalism, expertise and attention to detail. Before Levi and Alec arrived, I was quoted a base cost and provided information on types of grinder pumps available. Thankfully, I did not need one and for the first time in 6 weeks no longer need to worry about the grinder pump. Thank you to all at GNG and to Levi and Alec!!!!

Chris C.

The GNG tech (Lance) arrived exactly when they said he would and, within minutes, had the issue figured out. The pipe repair was completed quickly and he cleaned up the mess before he left. Lance was polite and also informative about the issue. I could not be happier with GNG or about the job Lance did.

Janine A.

I'd like to start by saying: This is truly a 5-star business. Thank you GNG for solving my sewer septic grinder problem. On a Friday you were able to accommodate me, and get my septic system running right. Kudos to you, and kudos to Tony. Most importantly, KUDOS to JAYDEN, the technician who arrived promptly, found the problem quickly! Jayden, is a very skillful young man, who communicates well, and offers great solutions. He's a true professional, who's honest, and hardworking. I do recommend this company to my friends. Thanks again GNC!