Thomas the Plumber

★★★★★ 4.6 / 5 (124)
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: 628 Murdock Rd., Towson, MD 21212
: (443) 987-3535
:

Company Overview

I provide a comprehensive range of residential plumbing services which encompass sewer and drain cleaning, repairs for water heaters, along with any plumbing concerns. Every job I do is backed by a guarantee! Customers rely on my expertise as a licensed, covered, and licensed technician. I am committed to offering the best solutions for every plumbing issue you face.

I started my company in 2001, shortly after the tragic events of 9/11. That was a challenging time to launch a business, but I was motivated, and within six years, I had five service vehicles operating. However, I wasn't satisfied. I am a master plumber, I recognized that I didn't want to be a supervisor. My customers wanted my presence, and they missed me. My employees were not me, so I went back to just being by myself in 2011, and I am much happier for it. I don’t earn as much or have as much free time, but I am far happier, and my customers appreciate it.

I am George Thomas. I am passionate about my work. I believe that I help about 1,400 people annually, as of last year, and just two were not pleased. The rest are customers who will always choose me or have been with me for years.

What motivated me to start? I received too many requests for my services. To be truthful, I wanted to pursue something else. I went to school in the evenings and considered options other than plumbing. However, I discovered my calling, and I decided to pursue it. I know this is my purpose.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Carole Q.
★★★★★

I called early in the morning, and George (Thomas) was able to fit me into the schedule that afternoon. His repairs were done quickly and efficiently for a very fair price. Impressive!

Amos I.
★★★★★

I wasn't sure if getting a plumber off Yelp was a good idea. Another master plumber wanted to knock a big hole in the wall to replace a bunch of piping. George came and quoted me about 40 percent lower. Then he came back to do the job and realized that the issue was actually just replacing the faucet. He gave me another low quote on the spot, finished the job quickly, and made it look brand new. Thanks Yelp! George Thomas just made my day.

Mike D.
★★★★★

He replaced some sink parts for me in a rental I have in federal hill - fast availability, showed up on time, knocked out the work quickly and no hassle. Told me price when I called which was great.

Alexandra Y.
★★★★★

Mr. Thomas is extremely fair, knowledgeable, and professional. I was thoroughly impressed with how prompt he was to my house (actually early!), how quickly he worked, and how neatly his new lines were placed. The major reason I called him was because I needed water lines routed to a new electric water heater from an old gas tank water heater that was on its last leg. The removal of the old gas tank wasn't in the original scope of work but he added the service for another fair quote. Now the gas line to the old water heater is safely stubbed and everything was removed from my mechanical room, so I don't have to worry about it at all! Since he was there, I also had him replace an old kitchen faucet with an updated one, which he did in like 10 minutes.

He gave me a thorough overview of his work after he was done, waited until we tested the hot water on all three floors of the house, and gave me a receipt with a summary of the work performed. He was no-nonsense with no-nonsense prices that was extremely competitive with the quality of work he performed. It was a great, easy experience and I would highly recommend him to anyone looking for a plumber. From start to end, he took less than 2 hours, which was amazing because I was expecting it to take all morning. I wanted to write this review to thank him for his great work and for alleviating all the stress I had about getting ripped off or paying for poor quality work. It was a pleasure to work with him, and my boyfriend and I would definitely call him again!

A J.
★★★★★

I have now used Thomas the Plumber several times and have always found him to be competent, professional responsive, honest, and efficient. Here's just an example of what I mean. A couple months ago, the main pipe entering my house was leaking, just before the water turnoff valve. We called several companies. One of these companies told me that, because it was galvanized piping, we would have to replace our whole water main, which could cost thousands!!! So, we called Thomas the Plumber (who should've been our first call). He came out first thing in the morning and fixed the leak in less than half an hour. And no, we did not have to replace our water main (though if we ever do, you know who we will be calling).

Or there's the time when I had a leaky pipe in the basement (slow drip). George was already at the house to replace a toilet. I showed him the leak in the basement, and he told me exactly what piece I could buy at Home Depot to stop the leak. The piece cost less than $1. He could've fixed it himself and charged me a ton of money, but because he was honest, he was not trying to waste either my money or my time. He even called a few days later to check and make sure that the solution worked (it did) and see if everything was going well at the house. That type of service is rare these days. I cannot recommend him highly enough. George is an AWESOME plumber, and I am a customer for LIFE!!

Customer Tip: George is very good at scheduling appointments, and, because he is so wonderful, he is in demand and his schedule is pretty packed. Unlike the cable company, who will schedule service during some 4-hour window and then not show up, if George says he will be there at 11am, that is exactly when he will show up. He calls when he is on his way; make sure to pick up the phone so you can get the exact ETA.

Ms M.
★★★★★

The reviews sold me. Awesome! I had called Thomas the plumber to schedule to get my faucet installed George was very professional. We scheduled for 7am, he arrived on time and got the job done and fixed my garbage disposal too for a small fee while he was there. I will definitely recommend and use his company again.

Hanna S.
★☆☆☆☆

NON- PROFESSIONAL, VERY RUDE AND PSYCHE, ALWAYS IN A HURRY

I am very much surprised reading all good reviews about Thomas the Plumber. Unfortunately we had the worst experience with this guy, George. We had dripping water in our bathroom faucet. That guy came , drilled out one of the tap and said he has no parts for fixing it. And the store where he is going to get them is closed for a week. Ok, I had to try to use broken tap for a week. In a week he came again, fixed the cold tap and WATER IS STILL DRIPPING!!!!!! - so probably the problem is in hot water tap. He refused to fix it the same day.

It is supposed the problem shoud be diagnosed correctly and solved by the plumber, that's why we all call the plumber. Saying about this to this plumber, George, he started to show me his aggrevation, yelling and cursing me at my own house and my property.

SO, NON-PROFESSIONAL- cannot diagnose the problem and fix everything at once, VERY RUDE AND AGGRAVATED - doesn't want even to hear about any problem AND ALWAYS IN A HURRY- spent 20 minutes and ran away

Laura B.
★★★★★

Very competent plumber. Called several other plumbers in the area over the course of several days to have a toilet unclogged. Got the run around from several other businesses. Called Thomas the plumber and he came out the same morning. Everything turned out to be a quick fix and he gave me some pointers for the future to avoid spending $$$ in the future. Would highly recommend and will use him again if I need to.

Maargaret P.
★★★★★

Thomas the Plumber... well a fellow named George came to replace our kitchen faucet. He was on-time, courteous, got right to business replaced the faucet in less than 30 minutes. He did a fantastic job and charged only $150!!!! When I called 2 other plumbers they were both going to charge over $300! I would recommend Thomas the Plumber as the best Plumber at the best price.

Rich D.
★★★★★

I called just before 7:30 and described my problem. George asked me to text him a photo of my toilet's mechanism, and by 8:10 he was at my house, and finished within a half-hour. Cannot recommend him highly enough.

Efficient, enthusiastic and honest.

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