The Sunny Plumber

L M J.

Mitch was polite, efficient and professional. Took the time to diagnosis and then more time to fix it right.

Gretchen S.

This morning I woke up to my double kitchen sinks being stopped up.
I called the office and got scheduled immediately, within an hour of when I called. John arrived and in short order fixed the problem. He informed me of their free camera service which can identify potential future problems, and a membership fee if I joined and what benefits there were to being a member. Lastly, I asked about my water filter spicket because the pressure of the water is very low and he told me two options to have that serviced. Very impressive!

L E.

I had to make 2 separate appointments because they run late. However, when Mitch finally arrived he was very helpful, answered all of my questions without the typical manspaining tone. He definitely went the extra mile to help my family. Thx Sunny Plumber

Sharon C.

Quick, friendly and efficient! Very punctual and knew what they were doing. Had our hot water heaters serviced and AC.....good people.

Brough M.

Let me tell you the tale of a service session forgotten. By me.

Life gets busy, you get a call from an unknown number and you answer, luckily you're in the thick of it and you just say ""thanks for the call, can you call back later?""

Sunny Plummer and their business partners don't give up. They don't take the money and run.

Apparently I purchased service contract, and then never had time to schedule the upkeep service. My policy expired, but Sunny Plummer said ""you paid for this, so we're going to follow through."" And they did. They sent one of the friendliest, capable, and diligent plumbers... John.

Excellent work John, you and your company culture won a customer.

Brent R.

Wish I didn't have to write this. We went with the Sunny Plumber because of the contract with Goettl. Was supposed to have 5 new angle stop valves and corresponding supply lines. Only two supply lines were changed, but we were charged an additional 3. Both the valves and the lines are some of the least expensive you can buy. Rounding up, the total retail cost of supplies should be $70-$100 max, based on the ProLine B&K brand, which was used. The plumber was here for a max of two hours, which means, for what we were charged, that's like $300.00/hour. The ~$700.00 price tag for 5 angle stops/supply lines and descent rate/hour for labor is not unheard of, AND had the estimate actually been broken out by labor/supplies, we could have made a more informative decision. I am feeling very unsatisfied and ripped off at this point. We chose the Sunny Plumber b/c of how great Goettl was for/to us. Sad that the owner/investor have such a great company in Goettl and not so much in the Sunny Plumber.

Warren N.

After my last review was published on Yelp, I got a call from Adam at Sunny Plumber. We talked amicably and openly about their work, their ethics, and the need for him making these calls. During the conversation I made the following points:

1. My wife and I exist on Social Security. It is our only source of income. We represent one of the most vulnerable segments of our society.

2. The supervisor on the job misrepresented the nature and scope of the work that needed to be done and gave me an estimate based on this misrepresentation. Not being a contractor or a plumber I made the mistake of trusting the Sunny Plumber name and authorized the work.

3. When the work turned out to take minutes instead of days, the supervisor failed to adjust the price to reflect the actual work performed.

4. Based strictly on the behavior of the supervisor, Sunny Plumber perpetrated fraud, a scam.

5. If I were a ""normal"" senior who was technologicallyi challenged, I would have no recourse and would just have to accept being scammed by Sunny Plumber through this supervisor. But not being a normal senior citizen, I am able to use my voice.

6. This scam is wonderful! They refund the money that was scammed once in a while, pocketing the vast majority of the money. And they get to look like they are the business that cares whenever they get caught and have to provide a refund.

7. I do not hold Sunny Plumber responsible for the actions of this rogue supervisor. I did tell Adam that if one of my employees placed me in this position, I would fire that employee.

Adam was an excellent proponent for Sunny Plumber. He let me vent my anger then the two of us went on to ""what's next?"" He agreed to refund the nearly $1000 that their supervisor scammed from us and sincerely apologized for ""the misunderstanding.""

I would be reluctant to recommend Sunny Plumber. Their reviews here on Yelp are mixed. They seem like a decent company trying to find their corporate moral compass. If they are able to achieve this objective the rest should fall into place.

C B.

What a rip off. Crazy pricing and sloppy work. Tried to ""sweeten"" the deal by throwing in a $20 part for free after charging me close to a grand for the work and a good review on yelp. Oh and that $20 part would have cost me $297 through them. SMH. What a joke.

Michael G.

They might do a good job if you can afford them. Charged me $79 to to give me a $4879 estimate to do the exact job that was estimated at $1150-$1250 by other companies.

Ron T.

I wrote a review on the Sunny Plumber and got a response from saying they were so sorry and wanted to reach out to me. Well here it is several months later no response. Guess they are still reaching.

Sunny Plumber sooo full of #@it!!!