The Sewer Pros

James S.

The Sewer Pros have done three inspections for me over the last year. Every one was completed on time and in the most professional manner, with the inspector arriving at the promised time. The inspection results provided are comprehensive, well documented, and their advice is sound. Their focus is on the needs of the customer, not just knocking out inspections that can be billed. One of my inspections indicated some issues right within the first ten feet. The inspector stopped and recommended the line be cabled before proceeding. This simple courtesy prevented me from paying for a second inspection. Once the line was cabled, the follow on inspection was characteristically complete and well done. The Sewer Pros are honest brokers that do not perform any of the cabling or repairs that are found to be necessary. Their advice and recommendations are sound and absolutely given with the customer's best interests in mind. You cannot beat having professionals of this caliber in your corner.

Kip P.

Roto-Rooter is like Band-Aid. When you think about getting your sewer unclogged, the big brand names pop into your head, or at least mine. But my experience with the big names is that they always leave themselves room to exploit you once they're on the job. ""It will cost $95 to get your drain running, and if you need more work the technician will explain your options and pricing."" Once you go down that road you're in trouble. Getting the sewer open enough to let water go down it can be the first step in a much more demanding undertaking, as was my experience today. Andrew showed up quickly and punctually, and the sewer was running within 15 minutes. But then the real work began, and it surprised even him how long it took to defeat a tree root the size of a python. He spent a full hour battling this monster in bitter cold weather, and maintained his good nature throughout. A delightful and very capable young man. I recommend The SewerPros because they give you a fixed price upfront to do the job right, and explain that if the job takes more than 75 minutes, which it rarely does, there is an incremental increase in cost--a price I forget now, but that is perfectly reasonable. If you want to take the guesswork out of the job, and you want the job done thoroughly, I recommend The SewerPros highly.

Mona P.

I am warming up to you guys. The last several inspections have been much better the locations have been better the inspectors have been better. I am pleased. Thank you

Rhonda C.

It was a pleasure working with the inspector. He was personable, polite, and professional. I feel he did a thorough job & I appreciate that he made sure I understood the results of the inspection. I will definitely recommend The Sewer Pros to my family & friends!

Tiffany R.

Rob was extremely pleasant and professional. He walked me through his findings, explaining things to me clearly in layman's terms. I highly recommend!

Kim B.

Very impressed with how professional & polite the technician was during the examination of the sewer line.

Kelley M.

We hired The Sewer Pros for a routine camera sewer inspection to ensure the line was clear as part of the process of selling our home. Due to their limited availability, my husband had to meet the technician while he was on a work conference call on his cell. He did speak with the technician but was unable to monitor him the entire time he was in our home. After the technician left, we realized that he had splattered sewage all over our basement in a 5-7 foot radius from the stack in our basement where he had inserted his equipment. There was sewage all over my floor cleaning equipment (Shark floor mop), clothing steamer, laundry washer and dryer, previously clean clothing that was neatly folded on top of the dryer, laundry baskets, dehumidifier etc. Many of these items were unable to be properly sanitized/bleached and had to be thrown away. I called the company and they claimed they had no one available to come out to clean up the mess. They contacted me 3 days later with an offer to send out a technician. I informed them that of course, I had cleaned up the sewage and damage myself as I couldn't just leave that sitting all over my belongings for several days. The company reimbursed us for the $239 they had charged for the cabling, but I found this to be woefully inadequate compensation for the replacement of contaminated items and for our trouble to have to spend several hours cleaning up sewage, which is a human health hazard. The company didn't seem to care about our concerns or the cost of the damage they caused for what should have been a routine quick inspection that did not leave any mess behind. I am appalled that this company calls their technicians professionals and would strongly warn anyone against allowing these people the opportunity to damage their home.

Emily K.

You arrived on time, got right to work, took into consideration my comments about the issue, and completed some intense cabling that resolved my problem (basement backup). I received a link to my camera footage quickly, and it was all more affordable than my previous plumber!

Janet H.

Our technician Andrew was knowledgeable, professional, efficient and friendly. We really appreciated the reminder from Sewer Pros to remember to cable our drain. Highly recommend them!

Annie S.

The inspector gave a good explanation on site of what he found and answered all my questions. Fast and efficient service. Two thumbs up.