The Plumbing Source
Company Overview
Hello from The Plumbing Source, your trusted plumbing professionals in Northeast Ohio since 1985. Here at The Plumbing Source, our customers are like family to us, and we strive to offer exceptional plumbing, drain, and sewer solutions that reflect this belief. No plumbing challenge is too large or too minor for us - we're here to assist you. If you have troublesome leaks, persistent clogs, or require extensive services such as complete excavation, pipelining, and sewer repairs, The Plumbing Source is your dependable ally. Our knowledgeable staff is dedicated to offering top-quality solutions with a personal approach. Get in touch with The Plumbing Source for all your plumbing services. Founded in 1985 as a single plumber service, we now employ over 35 staff and operate a fleet of ""warehouse on wheels"" vehicles. Greg Faustina, our owner and master plumber, has held various roles within the OHIO PHCC - Plumbing, Heating, Cooling Contractors due to his dedication to quality and ethical standards in Ohio.
Business Services
- Drain repair
- Excavation
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Trench digging
- Water heater installation
- Water heater repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
I needed my garbage disposal replaced, along with a new outdoor faucet and a replacement shut off valve for my othe faucet. The assigned plumber completed all of these tasks efficiently and cleanly. He was very pleasant and professional. I have been using them for more than 25 years. They are not a discount plumbing chain, but they send actually certified plumbers out that are skilled. I had used some local plumbing companies that used part-time non-plumbers to do the work and still charged plumbers rates. Never a problem with any of the workmanship. I plan to continue to use them going forward.
Toilet was leaking called at 10:50 they were here and working at 11:30. they replaced the water shut off valve and the internal workings and everything was working properly in a half hour.
No plumbing emergency is fun, and we had a big one involving an external sump pump during the coldest days of winter. Plumbing Source responded promptly, understood the situation and its complexities, and implemented a short term solution until the long term solution could be put into place. In short, they were smart, thorough and responsive. And the price ended up being quite reasonable. They respected me, my concerns and my time, and made me feel like we were partners. I would highly recommend.
Zachary P.Very helpful. Called them over a leak, and helped come up with a solution, workers were extremely friendly and helpful. Called them back as we knew there was some damage to our sanitary line, and they replaced it no problem. The only issue we had was that after accepting the bid, it took 2 months to actually get the service. Not sure who is to blame for that, the office or the city. Otherwise they were very good, would use again if in need of a plumber.
Called and made an appointment with them and Brian was to come out on Thursday August 11th at 2:00pm. He called on Tuesday to say that he could not come out on Thursday and could he come out on the same time on Wednesday. Called the Plumbing Source because as of 3:30 on Wednesday he still had not showed up and was told he was on his way, however I did explain that he had spoken with my husband and he had told him that he would be out at the same time as he was to have been on Thursday, however the Plumbing Source stated he said he would be there between 3-4 on Wednesday. My husband stated that Brian said he would be out at 2:00 on Wednesday and never told him it would be between 3-4. Had to cancel the appointment. Will call another company. Had used the Plumbing Source for a previous job without any problems.
The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it at my mothers house while she's in the hospital. She made a very rough day worse. Go elsewhere if you want to be treated like a human being.
Bob V.Really nice job! Outside sewer line clogged. Very Professional! Thank you!!
Nancy K.My last experience with Plumbing Source was not positive but they made efforts to rectify the situation. I appreciate that and am satisfied with the outcome.
Amanda H.Probably the best experience I have ever had with a plumber! They went above and beyond to get my pipes back in order. I have always used my cities sewer department and Roto Rooter in the past, the 24hr availability is nice but the pricing can get outrageous and the last visit at my house the professionalism was seriously lacking and inappropriate. I got honest answers and realistic prices and will be using them in the future for all my repairs and maintenance.
Their service was excellent, they replaced our leaking water heater the same day we called in. Very neat, clean, and professional. All work was explained and quoted to us before anything was done. We will definitely call again!













