The Plumbing Smith

Nannette C.

After posting the negative review on 12/12/24, we were immediately contacted by The Plumbing Smith. We received numerous apologies and a refund of our payment from their work in September. We appreciate the sincere apologies and consider the matter settled. We do not believe the problem we faced reflects their typical standards.

Susanna F.

Best experience with a plumber...
I had a sink and a faucet installed...everything was perfect and the price was very reasonable.
Thank goodness for businesses like The Plumbing Smith!!

Sigmund K.

Had a fantastic experience with Kevin today! My tub faucet had terrible water pressure after the city turned off the water last week to fix a main line and then turned it back on. I changed the cartridge myself but there was no difference. I called them in the morning and he was able to come by this afternoon! He took a thorough look at everything and was able to pull out the check valve assembly/base of the cartridge, which was very stuck in there. When I took out the old cartridge I tried to see if I could take the base out, but it wouldn't budge so I didn't want to risk anything. Glad that we gave him a call so he could get it out!

Turns out that where all the sediment/rocks were hiding! He took it apart and took his time to make sure he got all the rocks out before putting it back in, and the water pressure went back to normal. He confirmed everything was working well and put it all back together. He was in and out within an hour so it was a flat $150, which was much more reasonable than other places we had called earlier. I will definitely recommend him to others and call him again if we have any other issues. Thanks again, Kevin!

Maggie Z.

Our Water Heater sprung a leak during the Memorial Day weekend! It seems this always happens at the worst time, right? I called our Heating & Air Conditioning Service, GMS and Ed recommended The Plumbing Smith in Glenview. Kevin Smith is the owner. Kevin was at our house by Wednesday. Kevin came exactly when he said he would be there. He answered all questions and told me exactly what was going on. Kevin was courteous, professional, honest, VERY knowledgable and I was so impressed with the clean up after the work was completed. I will definitely utilize The Plumbing Smith for future plumbing needs. Thank you Kevin.

David K.

Lots of things that can wrong in a house; HVAC, roof, plumbing, etc. It's a relief when you find a company you can count on and trust to be there when you need them, do good work, charge a fair price, and have a good support coordinator on the other end of the phone/text/email. Kevin and The Plumbing Smith continues to provide that relief and I know that when some type of plumbing need arises (and it always will), I have a go-to, trustworthy plumber/plumbing company.

DA X.

Good people, honest, show up when they say that they will be there. Always do work. Friendly. Will not rip you off.

Steve O.

I had the misfortune of needing a toilet repaired fairly quickly and not knowing any local plumbers, I called a local company that I know I can trust for a referral. Ed Niziolek at GMS Heating and Cooling in Morton Grove referred me to The Plumber Smith in Glenview. I called them and Tim in their office hooked me up immediately. The next day the tech, the Brother of the owner, was out and found the problem; the floor flange had broken. Since my house is older and a DIY guy had done major ""improvements"" previously, the broken flange turned out to be an odd size and was at an odd depth in the floor. Bottom line, he needed to find the right part and he said he would need to come back. He set up an appointment for first thing the next morning to make the repair. He came again, as promised and on time, and was done in an hour. Since I had no idea how long this type or repair would take or how much it might cost, I asked his thoughts. I gave a number and ""Will it be about this?"" He laughed and said not even close. It turned out to be about 40% of my guess. He could've charged me anything up to and including my guess, but he didn't. He was super quick, wry professional, very fair, very neat and knew exactly what he was doing. He was in and out in an hour and the total cost far less than I could've imagined.

As a result, I highly recommend The Plumber Smith. Competent, capable, honest and affordable. Any of those are rare qualities these days, and they especially rare when they are all combined together at one shop.

Miriam R.

Kevin is reliable, honest, and a pleasure to work with. His work is excellent and his pricing is always fair. We have recommended him to friends and family.

Tomasz K.

Kevin was kind and knowledgeable. Helped us out in a jam quickly and efficiently. Will use their services again!

Jared W.

We had a leak occur on our irrigation pump that we couldn't find a way to fix. We initially called another plumber who scheduled an appointment 3 hours out only to tell us once arriving that they do not service irrigation pumps since they are not connected to drinking water or sewage (untrue, as they are connected for our home). We reached out to a number of plumbers before Kevin answered and was able to come by in less than 30 minutes. He was extremely helpful, fixed our issue, and stopped the leak in our basement in less than an hour. His price was very reasonable and he was courteous. We will hire him again for any future plumbing needs.