The Plumbing Officials

★★★★★ 4.6 / 5 (19)
Emergency Call


: Richmond, VA 23222
: (804) 502-6116
: https://theplumbingofficials.com

Company Overview

Locally operated with over three decades of expertise in the construction field! We provide emergency services around the clock. We specialize in every facet of residential and commercial drain cleaning, plumbing repairs, remodeling, new construction, installing gas lines, preventing backflow issues, as well as water damage restoration!

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:12:00 AM - 12:00 AM (Next day)

Recommended Customer Reviews

Amanda K.
★★★★★

Will definitely call again if any other issues arise. Called for a leaky toilet. The technicians showed up at the time they said. Gave a free estimate and it looks like we'll be able to fix ourselves. I REALLY appreciate the honesty with their assessment. Highly recommend.

Winifred J.
★★★★★

I think I just found my favorite plumbing company. I've tried several. I had a clogged bathroom drain. First I was pleasantly surprised to get same day service. The crew that came evaluated the situation and gave me two solutions. Option 1 was a maybe solution, the simplest and least expensive if that didn't work option 2 and a more costly solution. Thankfully option 1 worked. I didn't feel like their objective was to make the most money. I will definitely be calling them again.

Adriana B.
★★★★★

Very professional service, prompt, courteous. I highly recommend them.
The technician explained the necessity of the repair and gave me an estimate. There was no pressure at any point.

Bryon P.
★★★★★

Joe and his assistant were superb. He took the time to explain the warranty from their and American Standard perspective. Don't hesitate to contact the Plumbing Officials if you're in a pinch.

Hassan I.
★★★★★

Great immediate service. Their diagnosis was spot on. I have availed their services a couple times and will be calling them again when needed.

Dominique C.
★★★★★

I had a leaking valve and faucet on my kitchen sink. I called and left a message and they called back within an hour and put me on the schedule the very next business day. The technicians that came out were very professional and were straightforward with what needed to be done. The arrived earlier than scheduled with a courtesy call before and were finished the job in under 2 hours. The cost was reasonable and affordable and they don't charge you for coming out to just look at it for a quote. I will use them for any other plumbing needs and will recommend them to everyone!

Miya S.
★★★★★

Same day service quick and reasonable in price unlike other big companies who charge you without seeing the problem. The customer service is also amazing whoever calls and inform you of the en route great attitude overall great reputable company

Lisa R.
★★★★★

The main drain in our kitchen was pouring water under our house when we used the sink or dishwasher. It wasn't an emergency, we just couldn't use our kitchen. We called The Plumbing Officials on Monday morning and they scheduled us for Friday. Within about an hour, they called us back and said they could come immediately. We had them replace the kitchen waste pipe and reroute the piping under the sink. They did a fantastic job! They were friendly, courteous, diligent, and professional. I will hire them again without hesitation. They deserve all 5 stars.

Brett D.
★★★★★

We had a mystery leak in our primary shower that required replacing the shower basin / pan and relaying tile in shower and bathroom floor. Joe and team were efficient (ahead of schedule), very communicative throughout the process, and were true professionals. Will definitely use them going forward as our default plumbing crew!

Joy G.
★★★★★

The Plumbing Officials responded quickly the same day to an emergency basement drain backup and were careful about explaining the follow up work I would need in the future to preserve the integrity of my drain. They worked thoroughly and efficiently with friendly and considerate service. When the work was finished I was shown a very clear video of my drain line that was then emailed to me so that I could download on my own. They also wore masks indoors which I appreciated. This company was wonderful and I would definitely use again. Also payment was digital, swift and easy- I was able to use Paypal which I enjoyed. Great work.

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