The Plumbing Ministry

Meka B.

I really wanted to give this company a chance . Black owned , working men ! Yeassaassss

However I had them come in for a quote. The bid was so high I wouldn't even reply.
I called four other licensed plumber companies all bids were $10-15k lower.
Sadly this is why we can't support one another , one side is always trying to get over

He basically wanted me to buy him a new truck

Melissa S.

This company deserves a NEGATIVE star review, but since we cannot do that we are sticking with 1 star.

We have been dealing with this company for 4 months now for our sewer lateral replacement and testing, a project that should have taken 3 days.
This is a dishonest company that uses tactics of bait and switch, miscommunication, and unskilled labor. They never finished what they were contracted to do and more than doubled charged us for the unfinished work.

Here are the bullets points.
-Project should have been around $2000 - we ended up paying $4250
-Misleading and miscommunications all throughout the entire project
-Poor craftsmanship:
+Fined by the City of Alameda for ""discharge of sediment runoff"" and ""discharge of runoff water and ponding water associated with excavation activities flowing into the City municipal storm drain system""
+Buried a barrel underground (found when our second plumbing company came to fix the work of Plumbing Ministry)
+We were disconnected from the sewer for several days and when we inquired with a worker if we should be concerned, he said yes and said that he was there to clean up the poor work previously start
+Took pavers and lost them and replaced them with bricks on the patio
-Never completed the contracted jobin order for us to get a certificate and tried to charge us more money to finish the job
-Took almost 4 months for a 3 day job and we still do not have a certificate

Plumbing Ministry played a game of bait and switch and used poor communication to make this our worst experience with any contractor or business we have ever worked with.
They have no integrity in their work. At this point we have hired a new plumber who has been working hard with us to get this project finished and we expect it to be completed by end of the week.

During this process of locating a new plumber to finish this job, we heard from several companies that Plumbing Ministry has a reputation of using unskilled workers with no experience to do the labor, and the owner spends most of his time in Realtors offices trying to drum up business, instead of doing his due diligence to scope the work and better supervise his workers. This appears to be true from our experience with Plumbing Ministry.

We are placing this complaint with Better Business Bureau as well, as it has been indicated that this company has treated other clients in a similar manner and are not providing services they promise and ripping people off. We informed the company that we would be filing a BBB complaint and they did not care.

Kim M.

I have now recommended Plumbing Ministry to 3 clients who have all been very pleased with their service and their price. I will continue to recommend them to my real estate clients.

Davis W.

I sent out quotes to other plumbers but they said they'll come by tomorrow which is inconvenient.

Plumbing ministry got back quick and said they could get it done today. I highly recommend them for fast service, I called them this morning. Louis got here in an hour and fixed the problem in less than 30 mins.

I tried doing the repairs last night on my kitchen drain, it got clogged after running some ramen noodles down the garbage disposal. My wife bought some liquid plumber and drano. It was a waste of money, the chemicals did not work. It turns out the problem was down about 35 feet long so there was no way of me fixing it with out a professional.

I'm glad everything is working they way they should. Thanks again!

Whitney L.

First of all to clarify "" I Had no work done by this company' but was hit by one of there employees in there work truck last week! He turned out into SEMINARY ave wide went into my lane an smacked me an side swiped my whole drivers side ... MARCUS ALEXANDER is his name! He got out gave me false insurance. Also ""did not have a license on him"" he claimed! gathered nothing from me not even my name ! Thank God I was able to get the company number an name of the truck.. Or I would of had nothing... Rushed me off said he had to leave for work.. After I gathered pictures finally tracked down there actual insurance from the boss/ owner. After a week an half they finally got a hold of the driver, AN HE BOLD FACE LIED AN SAID HE WAS PARKED!!!!! I am now having to deal with all kinds of stress an back an forth with insurance companies, while this employee carries on like it was nothing !!! For a company named ""MINISTRY PLUMBING"" they sure know how to pick scam artist employees! All I got from the boss was ""apologies"" literally what he texted me ..he asked how much the damage was to my car I told him $$$$ an he said he couldn't pay that.. I WOULD NEVER DEAL WITH A COMPANY LIKE THIS..

Elizabeth S.

Louis and his team worked in our yard while repairing our neighbor's sewer lateral which runs down our property. They took care to minimize damage to our landscaping. This is very invasive work but they did their best.

Leani T.

Great Service!! We needed to have sewer lateral replaced in our new home. Louis and his team were efficient, neat on time and completed the work early. Exceptional customer service !! Thank you

Amy J.

Thank you to Louis for helping me fix a botched dishwasher installation from Home Depot. He came over right away to assess the situation-then returned later to fix the install. I have worked with him several times and have always found him to be honest, straight forward and easy to work with. He also mentors young people into the trades-which I have great respect for. We will continue to work with him for all our plumbing needs!

Tontra L.

Not fair that I can't publish negative stars. HORRIBLE! HORRIBLE! This is the worst company I have come in contact with for a long time. When they replaced the sewer line for my neighbor, they ripped up my front yard instead, tore out plants that had been growing for 15 years, and placed a large sewer circle in my front yard. This was after my neighbor told them not to. When I tried to contact the owner, he never once apologized for anything. He wouldn't talk to me, only texted. When I finally got him on the phone he was extremely dismissive. The only thing he would say is that they should not have touched my yard. After weeks one of his supervisors said they would not remove the line (because it cost more money), but they would bury it and replace the plants. It took over a month for them to do anything. They did buy the plant I requested, but only two small ones instead of the entire space they destroyed. When I tried to follow up, they continued to ignore me. Another neighbor on the next street said their neighbors had many problems with them as well. My neighbors were so upset and even with both of us complaining, they did not do much. They are a HORRIBLE company. If I could give them negative stars, I would. Do not use them. They are the reason I am writing my first negative review and I have been on yelp for years. To make it worse the boss ends his message with, ""Remember, Jesus love you."" He just uses that to continue being horrible to those around him.

The other option was replacing the line and rerouting it or taking it to the sidewalk. That was ignored and no one ever made contact. You did not use shared space, you destroyed my front yard on my property line. Wish you had talked to me once like you posted on yelp.

David W.

I was referred to The Plumbing Ministry by my (excellent) Broker (Stephen Bloom) to get a lateral sewer replaced. They were communicative, timely, professional, polite. Severio, the Foreman, was excellent. Rodrigo, who came out quickly and on time, assessed the situation and gave a quote. And they met the quote all while doing a great job.

If there's a tough job and you want excellent work, look no further than the people at the Plumbing Ministry.