The Plumbing Company

Marlaine J.

Just put in a new water heater for us. Great job. Great price. Highly recommend. Got us in as soon as they could. Answered all our questions. Very nice.

Christina D.

I am still waiting for our services. Kirk seemed helpful over the phone when he scheduled the initial appointment. Unfortunately, Chris showed up smelling like the 8.1% hurricane malt liquor can sitting in the front seat of his work truck, made a mess in our house, unfinished work giving his word he'd return with parts for our toilet the following Friday afternoon. After an hour passed noon and Chris still hadn't arrived, I gave Chris a call just for him to cancel because ""he did not like my attitude."" Turns out my husband also talked to him right before my phone call and asked him to please not come drunk. I would not recommend this company to anyone.

Mark O.

So, I'm out doing yardwork and I notice a pool of water by the water heater closet. That can't be good. I open the closet door and see water pouring from the bottom of the water heater.

It's late Friday afternoon. I personally don't want to call out a plumber after hours/weekend rates. I can shower at the gym and eat fast food. No hot water? It's just an inconvenience. My wife thought otherwise.

She called around and got Kirk and his helper from The Plumbing Company to come out Saturday morning. Within hours we had a brand new water heater installed.

""Why didn't you install it yourself?"" - There are 3 things I don't mess with: 1) electricity, 2) natural gas, and 3) water. And with a water heater, I don't want to mess with a natural gas or water leak. Leave it to the professionals.

Beatriz O.

Honest people. Good quality work. Really nice family owned business. I highly recommend.

Dick C.

I needed two vanities installed. Kirk gave an initial assessment then Chris came out and did the work. Since it is an older house the waste drains were low for the old school 1980s vanities. He had to open the wall and raise the drains which were back to back on the same pipe. After a little drywall work I did Chris came back out and finished the install in just a couple of hours. He even showed me that my hot and cold water lines were reversed in one of the baths and why. All the work was done with minimal alterations needed. What did need to be altered was done minimally, cleanly and didn't damage the look and function of the vanity. He even worked with me to adjust the vanity to ensure we dealt with the fact that the walls aren't square/plumb.

I've got more plumbing to do. These guys will get my business again.

Karen W.

Super disappointed in The Plumbing Company. My plumber, Chris, missed multiple promised arrival times starting on a Wednesday morning. He never once called me proactively to say he would be late - my husband and I had to call the company every time he missed a promised arrival time to find out what was going on. He finally showed up at 5:30pm and explained he would have to get overtime approved to complete the repair. He promised he could arrive between 8-9am the next day (Thursday) so we agreed. On Thursday at 10am he was still a no-show. We called the company again and he said 2-4 hours. When he finally showed up at noon, I asked him ""what happened to between 8-9am?"" He was extremely rude, told me that he was only a few hours late, and that he had plenty of work, so if I didn't want him to do the repair I could get somebody else. I said ""just do the repair"" and he fired back at me ""then you need to drop the attitude"". So I said ""good bye"" and asked him to leave my property. I would NEVER recommend The Plumbing Company to anybody!

Robert K.

Contacted the company at 1:15PM by 2:45PM my drains were flowing again. Chris snaked out the sewer line in just a few minutes and advised me about a warranty program through CalWater that could help with replacing the line if needed down the road.

He was very professional and friendly in demeanor. This was my second encounter with Chris and The Plumbing Company. Last year, I had the same problem and they handled it just as fast.

Considering the time it would take me to do the job myself, the cost was extremely reasonable.

Paula H.

Had the kitchen sink and the washer in the garage back up at the same time. Called The Plumbing company and they came and opened all the lines quickly for a very reasonable price. Will definitely remember them if I come up with any other situations in the future.

Greg S.

Our plumber was on time, completed the job at the agreed cost and time. Professional from initial phone contact to job completion. I think you expect this when paying for a service, but it's a lot less common than it should be. I'll definitely use them again.

Christina G.

My mom had previous business with them with Gary. This time I called regarding her water heater and Kirk helped me. My scheduled time was 1-3. He called me the day of my appointment around noon asking to come immediately. I was out of town and had already told him someone would be at the house during the appointment window. He was very rude and seemed annoyed that he couldn't immediately come over. He said during my appointment he had a job to do. After calling him back and giving him an okay to come at 12:30 he was once again annoyed and had an attitude that I was inconveniencing him. When he came, he was once again rude and annoyed and rushed throughout the job. He replaced a simple pipe on the water heater that took less than 15 minutes. To my surprise Kirk was so rushed that he couldn't even turn the hot water dial on. I am very disappointed in this service and this company. I will never use them again after the unprofessional displayed by Kirk.