The Plumbing Company

Dick C.

I needed two vanities installed. Kirk gave an initial assessment then Chris came out and did the work. Since it is an older house the waste drains were low for the old school 1980s vanities. He had to open the wall and raise the drains which were back to back on the same pipe. After a little drywall work I did Chris came back out and finished the install in just a couple of hours. He even showed me that my hot and cold water lines were reversed in one of the baths and why. All the work was done with minimal alterations needed. What did need to be altered was done minimally, cleanly and didn't damage the look and function of the vanity. He even worked with me to adjust the vanity to ensure we dealt with the fact that the walls aren't square/plumb.

I've got more plumbing to do. These guys will get my business again.

Karen W.

Super disappointed in The Plumbing Company. My plumber, Chris, missed multiple promised arrival times starting on a Wednesday morning. He never once called me proactively to say he would be late - my husband and I had to call the company every time he missed a promised arrival time to find out what was going on. He finally showed up at 5:30pm and explained he would have to get overtime approved to complete the repair. He promised he could arrive between 8-9am the next day (Thursday) so we agreed. On Thursday at 10am he was still a no-show. We called the company again and he said 2-4 hours. When he finally showed up at noon, I asked him ""what happened to between 8-9am?"" He was extremely rude, told me that he was only a few hours late, and that he had plenty of work, so if I didn't want him to do the repair I could get somebody else. I said ""just do the repair"" and he fired back at me ""then you need to drop the attitude"". So I said ""good bye"" and asked him to leave my property. I would NEVER recommend The Plumbing Company to anybody!

Robert K.

Contacted the company at 1:15PM by 2:45PM my drains were flowing again. Chris snaked out the sewer line in just a few minutes and advised me about a warranty program through CalWater that could help with replacing the line if needed down the road.

He was very professional and friendly in demeanor. This was my second encounter with Chris and The Plumbing Company. Last year, I had the same problem and they handled it just as fast.

Considering the time it would take me to do the job myself, the cost was extremely reasonable.

Paula H.

Had the kitchen sink and the washer in the garage back up at the same time. Called The Plumbing company and they came and opened all the lines quickly for a very reasonable price. Will definitely remember them if I come up with any other situations in the future.

Greg S.

Our plumber was on time, completed the job at the agreed cost and time. Professional from initial phone contact to job completion. I think you expect this when paying for a service, but it's a lot less common than it should be. I'll definitely use them again.

Christina G.

My mom had previous business with them with Gary. This time I called regarding her water heater and Kirk helped me. My scheduled time was 1-3. He called me the day of my appointment around noon asking to come immediately. I was out of town and had already told him someone would be at the house during the appointment window. He was very rude and seemed annoyed that he couldn't immediately come over. He said during my appointment he had a job to do. After calling him back and giving him an okay to come at 12:30 he was once again annoyed and had an attitude that I was inconveniencing him. When he came, he was once again rude and annoyed and rushed throughout the job. He replaced a simple pipe on the water heater that took less than 15 minutes. To my surprise Kirk was so rushed that he couldn't even turn the hot water dial on. I am very disappointed in this service and this company. I will never use them again after the unprofessional displayed by Kirk.

Charles R.

I live out of the area but have rentals in Visalia. I call The plumbing Co and they are quick to respond and fix any problems. Honest and reliable!!!

Sara H.

I started a plumbing job in my own home that became a lot more complicated than I had anticipated. I chose The Plumbing Company after reading great reviews on Yelp. Kirk came out and saved the day without making me feel ashamed for not being able to finish something that seemed so simple. He had the job done quick and the pricing was reasonable. I have plans to use this company in the future. It would be nice if they could also be electricians so I use them for more than just plumbing jobs!

Devin B.

They came very quick even thou it wasn't an emergency at all. we had a hidden leak sort of thing going on and he was good with looking for it.

Tereza L.

Being a new home owner, I'm definitely not accustom to plumbing issues. After dealing with AND paying one plumber who ""did not have the proper equipment"" to clear out the roots in our main line, I was extremely frustrated and tired of the constant back up issue. I chose to call this place after reading reviews and I'm super grateful for everyone's honest words and stories. Gary actually asked me how I was doing today. He knew I was upset and even though it's wasn't an emergency, came within 2 hours. He indeed had the ""right equipment"" and through being kind, told us exactly what was going on. We had a huge mess on our hands and will have to put in a lot of money to clear the huge issue, but this plumber gave us a temporary fix to allow us time to save for the work we know we will need. He was very informative and as soon as we are able, we will be calling him back to finish the job correctly. I highly recommend this plumber!