The Plumber

Kris N.

Called early am, they answered and scheduled the only time that worked for me.

Fixed everything in moments and I was very happy! Thank you!!

Ray R.

I've worked with him twice, and been more than pleased both times. He returns calls, schedules appointments, keeps them. He does good work at affordable rates, clearly explaining what needs to be done and how he's going to do it. He's polite, and his work is neat and tidy. I am so glad to do business with him!

Christopher B.

I'm not the kind of person who normally writes Yelp reviews, but I had to in this case. The short story: I've been paying way too much to the ""rooter"" services to take care of plumbing issues and after a particularly huge bill for something that should have taken little time and effort I gave up on being ripped off and searched for the Real Deal.

I found it in The Plumber.

It's just a handful of guys from Boulder Creek, but they're the guys you want--experienced, responsive, and reasonably priced. We had a leak under our driveway that the rooter guys said would cost *thousands* to deal with. James and Steve came over, dealt with the problem in a couple of hours, and charged us well under a thousand for the work. While on the job we pointed out a couple of other issues we wanted to deal with--redoing the shutoff valve to the house and some leaking faucets--and within a week they were back, did what needed doing, and charged us a perfectly reasonable price.

These guys don't have the fancy painted trucks, the little blue booties, the clipboards, or the ""loyalty plans""--the stuff that looks good, but is designed to drain your wallet as well as your pipes. Instead, they offer competent service. What more could you ask for?

Miriam A.

Once again, The Plumber came to my rescue! Even though he was swamped with other service calls, he made sure my running (not just dripping) faucet was fixed within a couple hours of my call. The work is always quick, reliable, and guaranteed, and you can't beat his hourly rate! He's my go-to plumber!

David B.

These gents are terrific. A screw in a pipe that was too shallow in the wall, sent water everywhere. We called, they were there within the hour, and done with the entire repair in less than that. Clean, efficient, thorough! Anyone in need... Jim THE PLUMBER is your guy.

Juli G.

James is a very experienced plumber and a great guy. I hired him to fix a leaking toilet that my usual plumber couldn't get right. James had it taken care of in 30 minutes and did an overall inspection of my other facilities as well. He explained everything in detail -- including his recommendations -- and encouraged me to watch him work so I could understand how my toilet worked. I know that sounds less than thrilling, but as a fairly new homeowner, it was INVALUABLE. I will never hire anybody else!

Kathleen H.

James is a godsend! Where other plumbers had told me I would have to wait two months, this man was at my house in ten minutes to fix a broken pipe under the deck. His work is meticulous and he even went out of his way to get the last remaining insulation available in Santa Cruz county. Oh and he picked up a new toilet too, and had it installed in less than an hour. HIs prices are very reasonable. Super nice guy, hardworking and honest. We will never call anyone else for plumbing needs.

Robin J.

James and team are wonderful. He shows up when he says, returns phone calls, sticks to estimates when possible and doesn't over charge. He has a huge amount of plumbing knowledge and experience and will point out things that could cause potential problems. He will save you money when he can without doing an inferior job just to cut costs. Whatever your problem, it will be done right. He's my go to guy.

Mary A.

Jim is fantastic. He returns calls, shows up when he says he will and is very clear about what he can and cannot do. He will not try to bluff his way through something and quit halfway through and leave you in the lurch. He will also tell you what you can do to prevent the problem from happening again. He is honest and good at what he does. I highly recommend him.

Pete T.

This is my first yelp review ever. Glad I read Steve K's review and called Jim.

Yesterday was Xmas eve and I had a bad clog affecting the whole house's drain system. I called at least 4 other people and got answering machines. It was 3:30 in the afternoon and Jim answered his phone. I told him what I had and realized it was probably a bad day to ask for him to come by. (this day, Xmas eve, was a Saturday to boot)

He said he'd come by in an hr. and a half. He showed up in an hr. And, immediately went to work. This guy is no-bull. He spent a half hr. trying to clear my main line from the septic tank but, couldn't get at the clog with the ""smaller"" machine he had with him. He said he wasn't going to quit on me and drove to another location to get the ""big machine"".

Was back in 20 mins. and spent a half hr. trying to break the clog from the septic tank end of the line. He still couldn't get it. He was pretty upset with himself but, this guy doesn't quit! We went under the house and hit the line with the smaller machine in what was a very tight, and awkward place for a guy to be running this rooter machine.

He broke the clog and I felt as if my first child had been born I was so happy. This whole endeavor took a good hour and a half. Jim is a hard-working, no nonsense guy. I would recommend him to anyone in the Boulder Creek area.