The Plumber

Steven P.

Just moving into Lompico on Saturday and all drains were plugged. The HoneyBucket Man said we were at least a year away from needing that so try snaking it.

I called 18 different plumbers in the area in the first 2 hours of the day 0800-1000 (90% claimed to be open Saturday, Emergency or 24 hour service). Only one answered the phone - but I would assume they would be busy so didn't pay any attention to that at first. The one that answered said ""yes we have 24 hour and emergency service what do you need?"" When I said we need to have my line snaked he said he needed to check the technician schedule. After tapping on a keyboard for a few seconds he says, ""Sorry my technicians are all on a commercial project for the next 2 weeks!"" What the ?!?! How can you offer emergency 14 day service? Didn't offer any suggestions or referrals.

Next call was to ""The Plumber""! I left a message and within about 15 minutes Jim called back and said he would come this afternoon - ""not sure what time but I'll be there today."" He called and said he'd finished up and would be here within the hour. He was!!! He knocked it out and price was reasonable enough for weekend emergency service. He took the time to explain what he found and how we can correct it in the future. He gave us his 30 day guarantee and was very polite and professional.

I couldn't be happier with his service! Looks like I've found my plumber for future needs . . . THE PLUMBER!

Julian M.

I called A few plumbers on friday night Jim was the only one that answered .He said he would call this morning and the did ,he came right over fixed a sump pump his rates.are fair . Great service!!!

Carolyn K.

James came out to fix our water heater. Turned out we might have to replace the whole unit since it's still under warranty. He talked over all of our options, offered advice, clearly had a huge amount of experience and knowledge AND at the end of the day he didn't even charge us for his time. We will definitely call James when it comes time for installation.

Kris N.

Called early am, they answered and scheduled the only time that worked for me.

Fixed everything in moments and I was very happy! Thank you!!

Ray R.

I've worked with him twice, and been more than pleased both times. He returns calls, schedules appointments, keeps them. He does good work at affordable rates, clearly explaining what needs to be done and how he's going to do it. He's polite, and his work is neat and tidy. I am so glad to do business with him!

Christopher B.

I'm not the kind of person who normally writes Yelp reviews, but I had to in this case. The short story: I've been paying way too much to the ""rooter"" services to take care of plumbing issues and after a particularly huge bill for something that should have taken little time and effort I gave up on being ripped off and searched for the Real Deal.

I found it in The Plumber.

It's just a handful of guys from Boulder Creek, but they're the guys you want--experienced, responsive, and reasonably priced. We had a leak under our driveway that the rooter guys said would cost *thousands* to deal with. James and Steve came over, dealt with the problem in a couple of hours, and charged us well under a thousand for the work. While on the job we pointed out a couple of other issues we wanted to deal with--redoing the shutoff valve to the house and some leaking faucets--and within a week they were back, did what needed doing, and charged us a perfectly reasonable price.

These guys don't have the fancy painted trucks, the little blue booties, the clipboards, or the ""loyalty plans""--the stuff that looks good, but is designed to drain your wallet as well as your pipes. Instead, they offer competent service. What more could you ask for?

Miriam A.

Once again, The Plumber came to my rescue! Even though he was swamped with other service calls, he made sure my running (not just dripping) faucet was fixed within a couple hours of my call. The work is always quick, reliable, and guaranteed, and you can't beat his hourly rate! He's my go-to plumber!

David B.

These gents are terrific. A screw in a pipe that was too shallow in the wall, sent water everywhere. We called, they were there within the hour, and done with the entire repair in less than that. Clean, efficient, thorough! Anyone in need... Jim THE PLUMBER is your guy.

Juli G.

James is a very experienced plumber and a great guy. I hired him to fix a leaking toilet that my usual plumber couldn't get right. James had it taken care of in 30 minutes and did an overall inspection of my other facilities as well. He explained everything in detail -- including his recommendations -- and encouraged me to watch him work so I could understand how my toilet worked. I know that sounds less than thrilling, but as a fairly new homeowner, it was INVALUABLE. I will never hire anybody else!

Kathleen H.

James is a godsend! Where other plumbers had told me I would have to wait two months, this man was at my house in ten minutes to fix a broken pipe under the deck. His work is meticulous and he even went out of his way to get the last remaining insulation available in Santa Cruz county. Oh and he picked up a new toilet too, and had it installed in less than an hour. HIs prices are very reasonable. Super nice guy, hardworking and honest. We will never call anyone else for plumbing needs.