The Pipe Guys

Sunshine C.

The worst service ever, I asked to get a bid and a video of my main sewer line. They claim they came out, I wasn't home and they claim they did a hydro jet and no video or follow up. No bid, and they billed me $800 as I agreed to pay for an entire service, mean hydro jet, to obtain a video- to obtain a good bid. But I got absolutely nothing and they never called me back. I got a nasty e-mail after I had a verbal disagreement, refusing to pay for services, out of nowhere an invoice three months later, I can not even confirm the services occurred. The owner has a bad attitude, and really horrible time management. I finally got a quote and his prices are double of who I went with. The owner of Piper Guys quoted me $13,000. FYI I got it done for $6,000 and Safeco paid for it.. so switch insurances and respond to this yelp I will hook you up with a good plumber. Better service and less money.

Shawna M.

This company does high quality work, they are honest and very competitive with pricing. The Pipe Guys are replacing my side sewer and they have been incredibly patient with me as I pulled my financing together for a big job and helped me get things going even before I secured the money for the job. They are incredibly responsive and helpful. This kind of compassionate fair company is a rare find these days and I cannot recommend Dan and his crew more highly! I am so thankful for the Pipe Guys this holiday season

Kristen A.

Pipe Guys did a great job for us. We particularly appreciated Aaron. As professionals, my husband and I are very busy. Aaron was very clear about when he was going to show up and what was going to happy. Aaron and his assistant worked really hard and go things done quick. Everyone at the Pipe Guys in Spanaway was helpful getting our sewer line fixed efficiently?. They are an easy recommendation.

Frank J.

The dispersion trench off our community retention pond was buried by blackberries. After they were cleared numerous individuals/companies came out to locate one of the trench lids so the county inspector could perform his inspection. An as-build was provided to everyone that attempted to locate this missing lid.
Enter Dan from Pipe Guys. He showed up with his ground penetrating radar and located the trench pipe and followed it to the trench lid. Dan was always courteous on the phone and his bid was far more reasonable than his competitors. When he arrived, he was very professional and I would refer his company to anyone with issues his company is set up to resolve.

Jenny S.

After having a sewer back up and was told we needed to replace or line our sewer line. I had met with several companies and at first didn't have Pipe Guys come out because they do charge to do a site inspection. But after getting several very high bids we decided to have Pipe Guys come out and give us a bid. Dan from Pipe Guys came out and was very knowledgeable and apologized for all the issue and different stories we got from all the other contractor who had given us bids.
Pretty quickly after we got our bid we knew were going to go with Pipe Guys. Once we got the finances in order we got the job going. They were the only ones who said we didn't have to move our heat pump and the bid came in very fair.
Once the job started they crew was here on time, and got the job done quickly. Only down side not being able to use any water or drainage for 24 hours. Other then that I would highly recommended Pipe Guys for sewer lining.

Greg W.

Let me start by saying i was near hopelessness when i was referred to Dan at The Pipe Guys.

I have been looking for my pvc water main for nearly a year with no results. I have hired excavators, leak finders, and the plumbers equivalent to a shaman to find this main. I found the neighborhood main, and two of my neighbors but never mine. I dug several 4-5' deep holes myself, bough witching sticks and took matters into my own hands with no results.

When i contacted Dan, he was upfront about the cost and requirements for his ground penetrating RADAR to work. Despite being across the sound (poulsbo) he was able to come out the next day.

He arrived and we started surveying the logical areas of my 2.5 acre property. He explained the display on his machine and allowed me to walk along side and have a look at what was below. He was very knowledgeable and experienced in both construction and his equipment.

Within an hour we had several leads on possible buried pvc. Within an hour an a half we had 95% confidence in a location, 1.5' to the right of one of the holes i dug. He told me if we dug 2.5' down we would find it. So i got the shovel and hit a root about 2' down and 40' from any trees. He reassured me that this was a good indication as tree roots often follow mains a long distance. 2-4"" below that was my main.

This service was well worth the money. He is a true professional and a hell of a nice guy. I had a great experience and would recommend him to anyone looking for looking for tough to find utilities. Two thumbs up Pipe Guys!

Allan T.

I was driving on Route 16 South on 12 May 2016 at about 5:30 PM right before the I-5 interchange and a Pipe Guys truck with two occupants inside pulled up beside me. The driver flipped me off! Not sure why. Maybe he was just jealous of my sweet 2015 Camaro SS! Anyway, I would not trust these guys to do any work in my home or business, EVER. Their employer needs to be aware of the caliber of individuals that they hire to work in and represent their business! I would definitely steer clear of this establishment and urge everyone to pass this along to anyone who thinks of hiring them! I wouldn't have even given them one star but no stars wasn't an option, so disregard the star!

Worma L.

Zero stars. Liars, unethical, do not back up their work, allow employees to lie & even when they KNOW that is the case they do not step up.
Please spend your money elsewhere - you probably will anyway when you have to hire someone to fix whatever these people do.

John M.

We recently used this company and were very disappointed. I looked at other reviews and noticed some similarities in their questionable practices. First very unethical. In another review they failed to provide a video of the camera work done.
We asked for video to provide to the people purchasing our house. They provided a supposed burned DVD that was blank. We do not have a DVD player so we sent the video off thinking nothing of it. Upon discovery of the blank DVD the buyers contacted the technician who told them additional work was needed and that I instructed him to not disclose his findings and recommendations. This is completely untrue and when asked where the original DVD was they said they didn't have it but would come back to do another video at no cost. The damage was already done. They painted my wife and I as if we were trying to pull a fast one. The report we have on their letterhead has no recommendations and spoke to the buyers original concerns with the sewer. We were to clear some grease and tree roots. That was done. Oh I almost forgot they were gracious enough to submit an estimate of over 7,000 dollars. My question is who has the most to gain? They don't have the video.... Wow! I would not recommend or use this company in any capacity. Do they really think we would have them do the the work? Run far run fast stay away from these guys .

Olympia W.

We highly recommend Dan and his team from Pipe Guys. We had them come out to our 103 year old home for a second opinion when our original clay sewer lines were clogged with roots causing water to back up into the toilets. We were given top notch service and an honest estimate of the work that needed to be done on the external sewer lines.

Pipe guys took care of all of the city permitting and inspections which was a huge relief not to have to take time off of work to deal with. Who has time or patience to hassle with city issues?

The work was done quickly, quietly (according to our next door neighbor), and professionally. The team dug up as little of our gardens as they possibly could and replaced the plants when they were finished. We really appreciated the fact that they did not have to tear up our yard and rock garden out front, but rather they were able to go into the lines underground at the sidewalk. Thank you! The whole process took 4 days with no disruption to our evening routines.

Pipe Guys were recommended to us and we will definitely return the favor by recommending them to others. What a breath of fresh air to have honest, reliable, and professional companies like Pipe Guys that aren't out to rip you off when it comes to major repairs like sewer lines.

Call them! You will not be sorry. Thanks Pipe Guys!!!