The Pipe Doctor

Donna H.

Made an appointment for someone to come out and give me an estimate on repairing/refinishing a bath tub on a rental unit of mine.

I waited for over half an hour for someone to show up and also tried calling the office number several times with no one answering.

Mike M.

He realized after an hour that he couldn't do the job of testing our sewer pipe. He called in another company to do it & didn't leave. So, we got charged for both companies for another hour.

Tanya R.

We need a water heater replaced in our condo, and they came out that very day and they provided super fast service. Decent prices. They are a great family to do business with. Plus, they have a membership that saved me 15%. Love, love, love!

Tim M.

I called the Pipe Doctor to have my gas boiled cleaned. Definitely will NOT recommend this company.

1) NOT PROFESSIONAL. The plumber was late by one hour and did not have brush to do the job. We had to reschedule. The second time he was almost two hours late. No call, no apology. I bet the other way around if I am late they would charge me.

2) IGNORANT. Despite 30+ years in business he never cleaned the gas boiler heat exchenger before (his words). Really?! This is a maintenance requirements. Read the manual! I only guess that other customers get half job for the full price.

3) NOT PREPARED. It was a boiler cleaning job. First time he did not have a brush, second time vacuum cleaner did not work. He spent 15 minutes to fix it, then he plugged hose to the wrong side and blew dust all over the basement. ""Ohhh. That was probably asbestos. Do not worry. We all die at some point. Ha-ha-ha"". I loved his joke. Funny guy.

4) OVERPRICED. It was $289 for 50 minutes minus time he struggled with vacuum cleaner. Be aware they have $89 fee added to every quote, $200 per hour rate and they round it up to the next hour.

5) NOT WELL RUN BUSINESS. It took me 3 weeks and multiple calls to the office to finally get the invoice.

Bottom line. If you want job done right and you do not want to take a chance look around choose large well established company it will cost you no more than Pipe Doctor, if you want to save money hire independent plumber or handyman it will be chipper and still may be done better.. .