The Pink Plumber

Lori W.

This company doesn't even deserve a portion of a star. They are SALESMAN disguised as plumbers! They work on commission! They take advantage of people who have emergency plumbing situations. The Attorney General in Georgia has already taken action against them. They tried to charge me $5,200 to replace 25 ft of sewer line and a new toilet flange. I got approved through their outside financing source and the pink plumber proceeded to remit for payment in full before any repair was done. NEVER call this company.

Virgil W.

WOW! Called for quote on replacing cartridge on Moen shower faucet. Person came out almost immediately. And he tapped the info into his company iPad the price was over $500. I told him no way. It's only a $20 part at Lowe's and $500 was for a 30 minute job was ridiculous. It wasn't the individual it is the company who provides he and other techs with the interactive pricing program. I bought the part and the core puller for $35 at Lowe's. Unless I can get someone for $50 to $75 I will do it myself. I am almost 80 and don't like doing this type of project anymore. Would not recommend this company to anyone! Update....paid $60 for one hours labor and bought parts for $45 using Handyman in Riverview. Most excellent!

CupCake K.

Josh is such an awesome plumber. He totally saved my life when I was about to drown in my kitchen hanging on to nothing but pots and pans for dear life. He came in like a masked hero flying through the sky on a rainbow color cloud riding a fire breathing winged dragon. He battled the overflowing demon washing machine that spewed uncontrollable water with his master plumbing skills. He helped clean up the disaster as if he was a magic wizard who cast a restoration spell. Although the evil washing machine destroyed my kitchen and living room, he made it manageable for me to remain in my home and still be able to continue to use my kitchen until things can get restored. He is a knight who carries a golden wrench who can fix anything. Plus he's super sweet. Thank you for services Josh, I really am grateful for you being there to help and I swear I'll recommend you to everyone since you are so awesome. ALSO I see a lot of people complaining about how high priced they are...yea they are, hell yea they are, BUT I had a flood exploding from my wall that I couldn't turn off that was running for at least an hour or more, These people were the ONLY people who were able to come out and save the day and right away and actually know wtf they were doing. I called like 6 or 7 other places and no one could be there, So if you have an emergency...dude they are there. If they didn't come as fast as they did I would have been done-totally effed and they were able to help and fix what was needed. I'd rather pay extra for an emergency then lose all my possessions. So 5 stars from me!!!

Steve S.

Watch out for this company. They prepared to charge me $59 just to come look until I challenged it and then they almost immediately agreed to wave the fee. Then they came and gave me an estimate of $650 to replace three outdoor spigots. I said no thanks and called the company to complain about the pricing. They dropped the price $300, saying it was a mistake. No thanks!

Deanna W.

Scheduled for yesterday 4-8, no one came out. Had to leave work early so someone could come out today. He did arrive on time today. Poor explanation of what the total cost would be until so far in that he said the cost was same even if work was stopped- so obviously had him finish. Charged $680 for only Snaked drains, and he fixed one sink connection, that's it. And bathtub isn't even draining right. $680!!!!! Insane! Not even 2 hours of work and he tried to tell us he was giving us a deal!

E F.

Wow, what a horrible set of recommendations for this business. Personally, I was going to comment about their marketing. They've donated $200,000 to breast cancer research. That's nice but why are you paying them for them to donate the money. This means by default they are over charging you. Use a business that charges a fair Price and you make your own donation.

James K.

They do show up on time, which is why they got 2 stars, the rates are god awful. Paid over $500 for less than an hour of labor and a $2 part!! Was told I signed off on the work, which was true. Learned my lesson with these guys - don't use unless your desperate and have unlimited resources.

Tom B.

Run for the hills and do not use this pink rip off service. Go to a licensed 'by the hour' certified and bonded plumber, you will be thankful. Pink rip off charges by the job and not by the hour, and they also charge you for looking at the problem, even if they do not perform the work. I kinda get that, but was quoted $738 for very minor work which would have taken them less than an hour to perform, and by a tech and not a real plumber. I paid the stupid 'we looked fee' to a very indiginant tech ($60 dollars for a 10 minute review) and hired a real plumber, by the hour, and was charged a total of $242 for the same work. Are you kidding me? Slick marketing with supportive pink ribbon logo, but don't be fooled, this sheep is a wolf. They are only supporting their pocket book with three (3) times or a 300% mark up to normal cost. Do your due diligence and find and honest plumber 'by the hour'.

Linda L.

Pink Plumber came on time, assessed the problem and walked around to find additional issues, gave us estimates for all work, then completed the work option we chose -- no fuss, no delays, all works well. Very happy with them and would use again.

Beth M.

They came quickly, on Saturday, and took care of the standing water, removed old equipment, and repaired a leaky valve! Super courteous and polite! Highly recommend!