The Pink Plumber

Travis R.

Way, way, WAY overpriced. I called on a Saturday for a rush job for a tenant apartment and the estimate I got was so ridiculous my tenant agreed to wait till I could come by. They wanted over $2500 to """"fix"""" a disconnected kitchen sink pipe and leaking shower faucet. I did the work the next day for $30 in parts. Very nice people on the phone and professional response and emails but you better get two quotes if you are considering them!

LoveMyBabies S.

I waited 3 hrs and no one showed up. I called to reschedule and when I requested an apology, I was laughed at. The lady even had the audacity to tell me someone would call an hr. ahead of time with the next appt. Seriously? What makes the first appt. not qualify for a phone call but the second one DOES? I wonder why these people think my life is so unimportant that I have nothing better to do with my time but sit around and wait on them? Stay tuned for the new appt. tom.

Kru P.

I had them called to fix a small leak just after the water meter outside. The tech was very dishonest , first he told me a valve needs to be replaced and that would cause more money. It seems that he did not replace any valve and did a small C joint which took around 30 minutes. However they charged 350$ for a very small job. I would have gladly paid up to $250 as it was Saturday and he had to drive for 30 minutes but 350$ is just too much for a job that took only 30 minutes max. I would never give them call again and would advise for you to stay away from these thugs.

Laurel B.

My daughter had an emergency plumbing issue on a house she recently purchased and called Pink Plumber on a Saturday night. The tech that arrived was a jerk and quoted her $800 to fix the problems (plus $50 service call). The next morning she called Roto Rooter. The difference was night and day! The Roto Rooter Technician was very nice and completed the job for $460. I would never recommend anyone call the Pink Plumber!

Oxalis G.

A sprinkler pipe busted on a mid day Saturday. I immediately called Pink Plumber and explain the urgency of our situation. There are gallons of water spilling out by the minute. Pink plumber immediately send someone over and in a couple of hours everything was resolved. Now I have them on speed dial and case I have a future Plumbing emergency.

Dave B.

My wife and I had a leaky faucet that was caused by an old """"Y"""" valve that we had put on the faucet. We tried to replace the faucet ourselves, but the soft copper pipe would just not seat on the new fitting, so we decided to call a professional. It was toward the end of the day and we thought we might be able to get someone before the next day, so that we didn't have to go without water overnight. Shame on us that we didn't check reviews before we scheduled an appointment, but we had used the Pink Plumber in the past for a simple dishwasher/disposal issue and they seemed to be professional and reasonable. That was not the case this time. We made an appointment for the next day during a 4 hour window and they showed up when they said they would. The plumber (Richard) was very professional, but after surveying the issue he presented me with an agreement to sign for over $500 to repair the faucet. The estimate was a fixed cost without any details of time or materials. He spent about 45 minutes on the job and then had to run to Home Depot because he had an issue with his torch tip. He returned an hour later and after 15 minutes was ready to test his work. It failed miserably and he immediately whipped out his iPad and said that this is going to cost more! I was patient while he made his selections and then came back with an estimate that was double what was originally quoted. I asked him to leave the property and asked him how he knew that he didn't create the leak, since he had not even explored where the leak was coming from. He did not leave and my wife took over and said that she just wanted her water back on. He spent another 30 minutes, plus 30 minutes waiting for the glue to dry, and charged us $842 for the repair. To add insult to injury, I know have a 3' by 6"""" hole in the side of our house that I will need to hire a contractor to match the stucco. After the dust settled and we talked to friends and other plumbing companies, we seemed to have a consensus that the average price for this type of job should have been $200-$300, but I would have been happy to pay $400-$500 to have this job done. Double that was just not reasonable! As part of the deal, the company includes a $69 service contract that is good for %15 off any service or they will come through your house looking for something that needs to be done a year from now. I contacted the Service Manager today and expressed my dissatisfaction with the price and asked them to remove the $69 service charge, but he refused to commit and seemed to have an excuse for everything. If you are money-conscious, this is not the company for you. If you could care less how much anything costs, then I am sure that they would welcome your call.

Yanelly F.

Quick fast and to the point. My wife broke something and they came on a Sunday and helped.

Casey C.

I will never use them again. They quoted $500 for """"mainline"""" water break & said they would have to """"go into the wall"""" they did not go into the wall. Only filed a slightly smaller hole, cut pvc and glued new pieces on. If I had know that was all that was needed I would've bought the $20 parts myself. In his words it was a """"30 minute"""" repair. It was not a break between the meter & house & they did not open up wall or replace parts in wall. Will never never recommend!!!

Robert S.

Unfortunately, I did not have time to comparison shop for a plumber. They did the work ok but at a very high price. The repairman spent too much time pushing an overpriced water treatment system. Will NEVER use The Pink Plumber again.

Mike E.

I WILL NEVER USE THE Pink Plumber again!!!!. They are the highest priced plumbers around. They charge 2X, 3X, 4X more than other reputable plumbers. Please think before you call them. They won't quote rates over the phone because they know that you will laugh at them and hang up if they told you how much a plumbing job would cost. They charged me $305 for """"installation only"""" to install a garbage disposal that I bought at Lowes. I bought the garbage disposal at Lowes for $118. Our service tech said if I bought the comparable disposal from The Pink Plumber that they would have charged me more than $600! So, if I bought the same garbage disposal and had the Pink Plumber install it, the total cost would have been around $900!!! WTF? Also, they gave me a window of 10-2 for the tech to be at my house and he showed up at 3:30. We also needed the kitchen pipe to be snaked. The Pink Plumber quoted me $426 for a job that the technician told me was a very simple job. We hired another plumber to snake the kitchen pipes and was only charged $150. Beware! If I could give them 0 stars, I would.