The Pink Plumber

Jim S.

On 9-9-2023, I called the Pink Plumber because my main drain line was clogged. A few hours later, this guy shows up in his pink truck. He comes into my home and proceeds to look over the situation. I had tried to snake it myself with no success. Silence, as he starts typing on his hand held tablet. Then out of the blue he says $820.00..Yes, $820.00..Of course being a little caught off guard, I said what in THE F--K did you just say. Then he begins to tell me if I remove the toilet myself that will save me $300.00. I actually started to laugh. He didn't think it was very funny. Then I said you got to be kidding me. Tech..with straight FACE said no..To make a long story short, I said please leave I will figure something out. I did..I rented a 75 foot snake from Home Depot for $55.00/Half Day..Then I bought a wax toilet ring for $7.00..Problem solved..Moral to the TRUE EXPERIENCE..These guys are SCAMMERS..STAY WAY FAR AWAY FROM THIS BUNCH..

Linda H.

Asked if they could do a PSI video inspection and submit to the county, so I would receive the rebate the county is offering now. After assuring me they could the plumber arrived (very nice professional guy) and didn't know anything about the rebate or what the county wanted, and didn't think they could send the video to the county. In the meantime the office called midway in the 4 hour window to say they were running late. 30 minutes later they called to say he'd be there within the hour - lucky I rushed home as he pulled in about 15 minutes later. The office is a mess to deal with.

Laureen S.

Pink Plumber are scammers. They were at my parents' house looking at a toilet that was only a little over a year old. They quoted my parents $250 for them to fix if dad bought an entirely new inside tank unit (which he would have to go to Home Depot to buy) or $450 if dad wanted to have them get the unit and install it. They said there was no other option as it was shot. I am so glad I was there as I immediately found the plumbers that installed it only over one year ago when my parent's moved to their new home. That plumber came out today and told my parents that NOTHING was wrong with it. He simply cleaned it out and it works good as new. He didn't even charge them for the house call. To think that Pink Plumber was going to scam my elderly parents out of $450 makes me so angry!!!! NEVER use this company!

Kelly H.

Let me start by saying that this company deserves ZERO stars. I didn't even hire this company in the first place-- our neighbor did. We came home to a massive, puke-like spill in our parking spot. Being absolutely disgusted, we decided to check our Ring camera to see what happened. Lo and behold the Pink Plumber van, clear as day, and the tech dumping a mysterious, orange-brown, clumpy liquid in front of our property and onto our parking spot. We gave them a call to have them clean it up since we have no idea what this could be and we did not want it to fester. However, we got a call back saying that they can send the tech come out on Monday (it was a Saturday when this incident happened) and that it's safe to clean up ourselves when it's """"just sediment"""" from a water heater. A tech never came back out. This is in no way to treat someone's property when we didn't have anything serviced. It looks and smells atrocious and NONE of it was of our doing. For a company that advertises their brand as professional and cleans up after themselves, this was not it. They're full of the same stuff they dumped on our parking spot.

Patrick S.

Do not recommend. Our tech was Richard Quoma. I needed an outdoor hose faucet replaced. While he was very friendly and professional, he was also overly complimentary, with way too much small talk and long complicated explanations about the complexity of a hose faucet, I felt like I was speaking with a salesman and not a plumber. After he quoted the price at approx. over $300. I was shocked and said why is it so expensive? He asked me if I qualify for a """"special"""" discount and found one on his iPad. I still thought it was too much, he went and found a few more discounts. Just under $300. That right there looked a little fishy as he obviously makes up prices and is on commission. 2 days after he installed. it, there was a major leak and the faucet was fully cracked open and on full blast and a big waste of water. I called them at 7:30pm. They told me they dont have 24hr emergency service. They offered me a schedule date the next day btw 9 and 11 am. I was shocked. Firstly, I was overcharged for a faucet change. Then when there was an emergency at their fault , they weren't able to help. Along with a huge waste of water. They wouldn't credit me for the water waste damage and told me to call the water company for a discount on my water bill. Never Again. Wish I could have left a positive review.

David L.

In response to The Pink Plumbers response to my low rating, I called the Pink Plumber to discuss my posting. Although I called prior to posting, the vendor response was to call. There message says 24/7 but I had to leave a voicemail with their service. I was told I would be contacted the next day. 4 days later and I have had a return call This is confirmation that the attempt to resolve my complaint was not genuine.

Larry S.

Although the person who came did a good job, the company is a rip off and I would not recommend them to anyone. No estimate given over the phone and the person who came out said it would take 2-3 hours to do the job. Flat rate on two items, both of which were very expensive. I foolishly agreed. He ended up being there for 45 minutes from the time he arrived to the time I was called that he was done and the charge was $600. Outrageous. I attempted 3 times to call the service manager to discuss the charge before I paid, and nobody would call back. I told the person who did the job that it was a ridiculous price, $600 for less than an hour of work. He said if you don't pay me, I'll call the police. Stay as far away from this company as you can. The people seem nice, but the company's operating basis with customers stinks and their charges are outrageous. I highly recommend to not use them under any circumstance.

Mcgill T.

Misdiagnosed a clogged toilet. I paid them a lot just to go away and paid less for another plumber to fix the toilet.

Megan B.

Unfortunately we recently had another leak from a pipe in the slab of our foundation. We now have a new insurance company, but we KNEW we would still call The Pink Plumber! This time we had the privilege of working with Daniel! He was very honest, quick, and had great follow-up! He also went above and beyond not once but TWICE! Once, the insurance company needed the invoice further broken down (so even though it was almost a month later), he took time to breakdown the invoice further but then also called our desk adjuster to explain the invoice to her when she was still confused! Daniel and the Pink Plumber team are amazing and I highly recommend them!

Deborah D.

I will never use this company again. Called about a dishwasher was not draining water in our rental condo. After charge $681.00 that dishwasher is still not draining the water. I was unable to be there to inspect the dishwasher.